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"Bertam Resort is really outstanding. Quiet location, Amazing architecture and ambiance, great pools (unfortunately I had not enough time for the waterpark). But as a vegetarian i would like to have a wider range of dishes."

"It was tremendously a BAD stay. Booked a room for 3, upon checking-in, was told to go behind to another location of the same. No parking avail, ABSOLUTELY NO SECURITY.. No latch lock in room, towels were not clean, no reception, no security avail in the building. Entrance to the rooms - NOT SECURED ( 3 LEVELS OF ENTRY ) Have taken videos of the INSECURITY. Reception informed to complain to Hotels.com for refund as he had acknowledged the Insecurity of the premise . "

"Cozy and calm place."

"Didn't make up the room before check-out day. Gave the reason that the worker had already gone back. "

"Good location, but room poorly maintained "