expedia

Guest reviews

4.3 out of 5 Excellent
63 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Outdoor Space

Map

Explore the area

Popular LocationEat Street18 min walk
Popular LocationDouble Six Beach7 min drive
Popular LocationSeminyak Square8 min drive
AirportDenpasar (DPS-Ngurah Rai Intl.)18 min drive

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4.3
Excellent
5 - Excellent
33
4 - Good
21
3 - Okay
8
2 - Poor
0
1 - Terrible
1

4.6/5

Cleanliness

4.6/5

Staff & service

2.0/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE My partner and I booked a 1 bedroom villa with a private pool which looked beautiful in the photos. The villa we were given was not the villa in the photos. The villa had a tall wall blocking the sun morning and afternoon so no sun reached the villa at all. We realised on day 3 and complained. We got offered in the afternoon to move to the villa which was advertised on Expedia however had 1 hour to move as we were taking someone else's booking scheduled to come in that night. We were very upset as this villa should have been given to us from day 1 as that's what was advertised. We booked other accommodation as we weren't happy and checked out the next day. When checking out, the staff were more concerned about us paying our drinks bill of $65aud than our overall customer experience. I have since complained to Expedia and samaja villas were refusing to give us a refund for the nights not stayed until the drinks bill is paid. This is very poor customer service. The air con is not reached in the bathroom so it is extremely hot in there. The cocktails made by the bar barely has any alcohol. They are taking advantage of their customers and it is not worth staying here.
Stayed 7 nights in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
Exceptional!
Stayed 5 nights in Nov 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything we had hoped for
never been in a villa before but we loved it cant wait to get back very relaxing if you want to just hang out
Stayed 7 nights in Apr 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service - Nothing was ok much trouble - Will definitely come back again

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Villas
Amazing people and great service. 2nd time here and will be back
Stayed 3 nights in Mar 2018

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