Arrived at 10am to ask about check in time, reception had not turned up as yet so we had a slight delay.Checked in and found fridge not working and smelly, spa had not been cleaned, wet cushions and room safe was locked. Room has a coffee machine - nice touch but no pods even after asking.
Got the impression that they are not that experienced with guests.
On the up side staff was very friendly and helpful, room was very nice with one of the most comfortable beds i have ever slept in.
On taking the lift downstairs at 4.30 am to go to the airport i found the front doors unlocked and the security guard fast asleep on the sofa by the door, despite making a lot of noise getting into the car only 4 metres away he didn't wake up.