5/5 Excellent
Eugene
4 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing luxurious stay at The Layar
The villa was excellent. It was clean, modern with many amenities provided. I requested early checkin at 12 noon and the possibility to have us picked up from a nearby villa in Seminyak we were staying the previous day. The butler came promptly on time and helped us checkin early and also took us directly to the villa on the complimentary buggy ride. The checkin was seamless and the butler took care of everything from our villa. The stay of 3 nights was the best one I had in Bali to date of my previous 5 visits. We ordered in room dining during our stay and in-villa massage. Food was delicious and came quickly. The masseurs were both very pleasant and skilful. In-villa breakfast were also delicious and came on time as our requested timing. Housekeeping was also done swiftly and fresh towels replaced as requested. I heard the neighbouring villa being power washed after the guests left, so that told me the villa places great emphasis on cleanliness. As with any open air villa with a garden and bathroom, there were some mosquitoes but not many as the villa does mosquitoe fogging and also spraying of insecticide every night. Killed 2 cockroaches in the bathroom as it’s open concept villa, so no real concern. Felt checkout was a little rushed though. While we understand they need to prepare the villa for next guests, the housekeeping and reception to avoid calling us 30 min prior to checkout simultaneously to do a check on minibar consumption, we would have given the villa a 10.
Stayed 3 nights in Feb 2020
