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Likes : a family hotel with a great pool, great service & nice ambience. Dislikes : - no minibar so fridge not working. Price of hotel was jacked up high during peak season. Slow checkin, only 2 staff was there. Gradually 2 more came on duty after 20 mins of waiting. Although RWS is surrounded by ...
Very nice place to stay! Kids friendly! Staff was excellent and helpful. Diners a la carte and buffet were outstanding. Only bad thing was the breakfast organisation... we had to queue every morning to access the breakfast area: not enough tables for all the guests.
Service staff were excellent. We stayed on the 8th floor and the supervisor in charge of housekeeping on that floor made us feel very comfortable. He always had a smile and made sure we had everything we needed. We were traveling with young toddlers and he brought grapes instead the next day with ...
The rooms were very spacious and had a bath and shower, close to many things in sentosa and has a good beach and large swimming pool, breakfast was good but we only had dinner once at the hotel and it was a buffet, you need to eat more as it cost $50 ++ Otherwise very nice resort
Heritage suite is roomy with a huge bathroom and a comfortable bed. Location is fantastic with walking distance RSW and the beaches.
The hotel is jn good location, is very convenient!
The ambience and the customer service has liven up to its name
The swimming pool is excellent, the cost of food and drinks on the other hand is extortionate!!
The check in staff was polite. Even though some other guests tried to interrupt and cut the queue, the staff handled it well. Check in time could be earlier or check out time could be later. They claimed to be full occupancy but the other villas around looked uninhabited. The butlers are also quite ...