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Reviews of The Island Blue

3.5 out of 5
The Island Blue
3, Taepyeong-ro 431beon-gil, Seogwipo, Jeju Island

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1000 reviews" "
Rating 8 - Good. 351 out of 1000 reviews" "
Rating 6 - Okay. 117 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina Kai Lin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. About 5 mins walk to market
Stayed 1 night in Feb 2024

8/10 Good

Connie Calista

Travelled with family
Liked: Cleanliness, staff & service, amenities
Conventiently located. Massage chair and laundry facililities at the 1st floor was great. The stay was good and clean. Could provide more hangers and clean up the cupboards as it has a musty smell.
Stayed 5 nights in Dec 2023

8/10 Good

Minsik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Jeong Youn

Stayed 1 night in Dec 2023

8/10 Good

Mirina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room, it was spacious and clean. Comfortable beds and excellent location. Easy to find restaurants nearby and we were able to hop on the tourist bus as it was near one of its route stop. The only dissatisfaction was the staff’s attitude towards us when we arrived.
Stayed 2 nights in Nov 2023

10/10 Excellent

Guek Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my second stay at this property. booking was easy and my request & queries attended to promptly by staff. I had the room with cooking kitchenette which was fantastic. location wise, peaceful and easy to park. I would return to this hotel again whenever I am in Jeju
Stayed 7 nights in Nov 2023

6/10 Okay

Kiwon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Kiwon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

Kadie

Overall a nice property. The room was clean and nice. The only problem we had was that the main sheet for the main bed was torn upon arrival and that was a little sketchy. Check in was easy. Parking was fine. A but difficult to navigate if you don’t speak Korean fluently but still doable.
Stayed 2 nights in Oct 2023

8/10 Good

Welwyn

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2023

8/10 Good

Dawne Wan Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was spacious and clean, comfortable and very worth its price!
Stayed 3 nights in Sep 2023

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place near the port, walking distance to stores and the main market street, and spacious room! Would definitely visit again.
Stayed 1 night in Sep 2023

10/10 Excellent

Yen

Stayed 3 nights in Sep 2023

8/10 Good

YOUNG, Clifton

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

8/10 Good

Shelly, san jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I booked 3 rooms. 1 room didn't have night stands. Another room had its bathroom sink not draining. The dining room was filthy. The property wad in serious disrepair.
Stayed 3 nights in Jun 2023
Response from 디아일랜드블루호텔 on 22 Jun,2023
Hello, we are Jeju D Island Blue. First of all, I'm really sorry to make you feel disappointed.The cleanliness of the room, which is a place to relieve the fatigue of all the guests who visit the hotelI always think it's the most important thing, and I'm continuously improving what I lack.We will deliver your review to the department in charge so that we can improve it as soon as possible and repay you with good service.Lastly, thank you for visiting our hotel and leaving a review.

2/10 Terrible

Seung Jun

Travelled with partner
Smoking smell, not enough parking, noisy, and no linen change for 3 nights stay.
Stayed 3 nights in Jun 2023
Response from Juya on 11 Jun,2023
Hello, we are Jeju D Island Blue.First of all, thank you for visiting our hotel and leaving your valuable opinion.We will try to supplement and improve the points you pointed out.Thank you again and we will always improve as Jeju The Island Blue. Thank you.

10/10 Excellent

Gabriel, Sembawang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty easy to locate when driving there. Room rates are affordable, spacious. Walking distance to coastline
Response from 디아일랜드블루호텔 on 28 May,2023
Hello, we are Jeju D Island Blue.First of all, thank you for visiting our hotel and leaving your valuable opinion.We are always doing our best to provide satisfaction and comfort to our customers.Thank you for your positive words and I will repay you with better service.Thank you again and we will always improve as Jeju The Island Blue. Thank you.

8/10 Good

hong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to walk around on foot to shopping and food. The room was comfortable for 6 persons with good full length window view. Just required some minor details to check on, the tv remote weren’t working. Also it would be good to have some utensils in the little kitchenette for us to heat our food. As the carpark is down a slope, loading and off loading luggage is a bit of challenge to bring the luggage to the lobby if there are no young ones to help. On the whole the 3 nights stay was good.
Stayed 3 nights in Apr 2023
Response from Juya on 14 May,2023
Hello, we are Jeju D Island Blue.First of all, thank you for visiting our hotel and leaving your valuable opinion.We will try to supplement and improve the points you pointed out.Thank you again and we will always improve as Jeju The Island Blue. Thank you.

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities, room comfort
Even less than "Meh"
My wife and I stayed here on a mid-week get-away from visiting relatives in Korea. The first indication that this would be a sub-par stay was the check-in kiosk (like a fast food restaurant) that was not working, so a clerk in the back had to check us in. The hallway to our room smelled like a mix of old fishing boat and urine. The room itself was was reasonably clean, but full of oddities. No bath-sized towels. There was no shelf in the shower, so the shampoo, conditioner and body wash dispenser bottles were on the bathroom counter. There was a substantial crease in the floor causing the center of the room to be about 4 inches lower than the door or window sides. The sliding door that would have given the bathroom area (not a room) more privacy was visibly glued in place. The side tables were at a perfect height to just block the outlets, but you could see where they were. The AC was centrally controlled and not turned on yet (late April), so we had to keep the windows open all of the time to keep it from becoming an oven in the south facing room. Then there is the breakfast... Jeju is known for oranges. No orange juice. The oranges they had were imported from California. Soupy scrambled eggs. Cold potatoes. Boiled little grey sausages. No real butter. A selection of half-assed Korean foods. Coffee was terrible. Not Korean, not western. Just an abomination of both. Look for a better hotel closer to the water or downtown area. This place was not worth the money I saved.
Stayed 3 nights in Apr 2023
Response from 디아일랜드블루호텔 on 6 May,2023
Hello, we are Jeju D Island Blue.We apologize for the inconvenience caused by our staff after visiting our accommodation.We will conduct employee training by referring to the points you pointed out so that you can use it without any inconvenience from now on.Once again, we apologize for the shortcomings, and we will always try to provide better service to our customers.Thank you.

6/10 Okay

Nenita

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The property was just okay to stay! Staff are friendly but hard to communicate in English
Stayed 3 nights in Mar 2023
Response from Juya on 3 Apr,2023
Hello, we are Jeju D Island Blue.First of all, thank you for visiting our hotel and leaving your valuable opinion.We will try to supplement and improve the points you pointed out.Thank you again and we will always improve as Jeju The Island Blue. Thank you.

6/10 Okay

Thiem Huat

Travelled with family
Liked: Staff & service
The size of the hotel room and location is overall quite good. Cleaniness was also passable. However, we were quite disappointed that the hotel did not have basic amenities such as cup and saucers/utensils in the room. The fridge was also not working when we first checked in (thus had a funny smell) but the front girl helped us with it. The front door lights were not working as well but the front girl told us nothing can be done about it.
Stayed 3 nights in Nov 2022
Response from Juya on 21 Jan,2023
We apologize for the inconvenience of using our hotel.I will try to improve what you pointed out. Thank you.

8/10 Good

Genevieve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service below par but nice hotel
Pillows too soft. Didnt replenish body wash and difnt clean the cups properly. Everyday had lipstick stain. Reception didnt help nor Allow taxi to Come to hotel door. We were 4 females with 6 bags and it was raining. Otherwise the rest was good. Great location, lots of food and quaint shops.
Stayed 3 nights in Dec 2019

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge humongous room. Free flow draft beer at night (it’s really good). Located strategically near famous cafe, affordable restaurants, BBQ place. Sufficient free parking lot available.
Stayed 2 nights in Nov 2019

6/10 Okay

Anonymous

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff and service was friendly and attentive. Rooms were clean, but main areas including reception, restaurant, elevators were very dated. There was a strange smell in the hallways. Breaksfast was poor. Location was great. Automated parking facilities were quite impressive.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stay Experience
Good location with the proximity to Olle market and lots of eating options. Room is a little dated and not exceptionally clean. Bathroom glass door could not be shut properly. There was electrical kettle provided but no coffee/tea sachets provided. Like the room spaciousness with sofa and lots of tabletops to put things. Separate dresser works great with 2 gals travelling. Front desk and the parking assistants were all very friendly though they seemed challenged with English language.
Stayed 2 nights in Oct 2019

10/10 Excellent

Sn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super big room with a sofa sitting area. Car park was bigger than the normal small lots we encountered everywhere. Toilet was big too. Totally appreciate the bigness of everything
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice ocean view and good location, good price ☺ !!
Stayed 5 nights in Sep 2019

10/10 Excellent

William, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and spacious, very affordable price and convenient spot
Stayed 2 nights in Sep 2019

10/10 Excellent

Iskandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

2/10 Terrible

Ka Yin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a 3.5 star hotel for a reason. its a run down place with bad service to start with and def not a good place for family as the room was quite dirty when we arrived. had a strong odor when we arrived in the hotel room. found an old pretz stick from who knows when and had to stop my 1yr old son from eating it. asked for extra pillow and they offered each at 5000won. price was dirt cheap and we found out the hard way. def wont be staying again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Chris, Daegu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great. The parking guy and desk clerks were awesome and helpful.
Stayed 3 nights in Jul 2019

10/10 Excellent

ashini, KL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was clean and modern.. wish the toilet had a bidet though that was the only thing that was lacking. otherwise everything was great
Stayed 2 nights in Jun 2019

6/10 Okay

Ai Xin

Liked: Cleanliness, staff & service, property conditions & facilities
The room is big with very nice furnishing. However there were mosquitoes in the room and also in the lobby.
Stayed 2 nights in Jun 2019

8/10 Good

Jason, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff where excelldnt , if it get cold in there terms after6pm the aircon turns to heater mode for the while building this was not fun as it was so hot. There is a cju shop inside hotel veryvery handy and normal prices. The hotel itsefl is in a very good location but its a bit run down you can not use the hob in kitchen so no cooking not sure why advertise kitchen if you not allowed to use it , our toilet was leaky on floor in corner and the bathroom tap was looose. Room was very big with full size fridge so was handy and a feeezer Walls could do with a new paint job And note the aircon is all korean so i used translater app to use it properly and the tv all korean channels mostly but.my box constantly froze on me so i gave up looking. But would i stay here again and thats anyes if the prices where low enough to other hotels then yesn i would as it jas some issues but the staff where really good and helpfull
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
everything is fine, good view, near the market, lots of restaurant around
Stayed 1 night in Mar 2019

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, room comfort
Large rooms, good location.
The large, bright double room had plenty of space and would be great for longer trips as well as an overnight stay. There was more storage than my apartment, with plenty of wardrobe and cupboard space. The sofa was comfortable and a great space to relax in. The staff had little English but were very friendly, car parking was easy and the location is great for walking around Seogwipo. The main negatives were that the curtains to the huge windows were not the greatest, meaning the light came through quite early. Also, the kitchen is unusable, the rules say you cannot bring in outside food, the stove is not hooked up, there are no plates/cutlery/mugs except 2 plastic cups. This did not ruin our stay, but as I know that I often book hotels such as this so that I can use the kitchen, it would be very inconvenient for some guests.
Stayed 1 night in Mar 2019

8/10 Good

MinHarun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its spacious, i stayed at room with mountain view ~ nice view, its the Hallasan :) There is also a convenience store in the hotel. Close to Seogwipo Maeil Olle Market ~ less than 10 minutes walking distance. But we are not allowed to use the kitchen stove.
Stayed 5 nights in Jan 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, superb value
Excellent location, minutes to open market. Hotel design was modern, staff was friendly, room was clean and spacious. Parking was guided by a friendly and helpful staff. Breakfast was not impressive, but it was complementary, not bad at all from that perspective. Overall superb value 5/5. Highly recommended!
Stayed 2 nights in Jan 2019

8/10 Good

Wai Yin

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good location and spacious room, but pillow is not good that did not give much head support. Maybe something wrong with my room aircon that I was not feeling well after the night, but my family members stayed another room was OK.
Stayed 1 night in Dec 2018

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with excellent facilities and staff
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
They glued the sliding bathroom door so it couldn't close, even though the bathroom is right next to the bed. Didn't give us a reason for it and it made us uncomfortable.
Stayed 2 nights in Oct 2018

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice Suite but Disappointing Features
The suite was nicely decorated and very well laid out with a full kitchen. However the one disappointing feature was that there were no dishes, pots, cutlery or mugs. When we asked the front desk for mugs they said no even though the hotel has a fully functioning restaurant that was not open while we were there.
Stayed 2 nights in Sep 2018

8/10 Good

AK

Liked: Cleanliness, staff & service, room comfort
Nice hotel for families
We had a good overall experience with the hotel. The staff was very friendly-excellent service. The breakfast was average-but the carpet in the dining rooms was quite dirty.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Rude staffs
The staff is very rude especially to foreigner. They allow local people to check in before 3 pm but insisted ya only allow to check in after 3pm. Also show that they are unhappiness we waiting at the lobby.
Stayed 3 nights in Jun 2018

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Property conditions & facilities
Big but a bit run down. Good deal overall.
Service at check-in and in the restaurant was fine. The building apparently used to be an apartment building which was turned into a hotel. This means the rooms are huge! Which is great! But, the hotel did not put much effort into redoing the rooms it appears. Scratches are all over the walls and floor. The bathroom sink was falling apart. The separate door to the toilet scratched on the floor, making a terrible noise. The blackout curtain did not work, and the sunlight shone directly onto the bed at 5:30 am. The bed was comfortable, but the TV was at the other end of the giant room, so it was hard to watch TV. For the price it is a good deal I suppose. If you like large rooms then its great. If you like to cook yourself its good as it has a small kitchen with a huge fridge. If you like sleeping in, maybe not so good. And if you want flawless room condition stay away. I wouldn't say its dirty perse, but the poor condition of the rooms makes it feel that way at times.
Stayed 2 nights in May 2018

10/10 Excellent

jaesung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Byeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HYOUNG JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort