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Grand Hyatt Seoul

Photo gallery for Grand Hyatt Seoul

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, down duvets, minibar, in-room safe

Overview of Grand Hyatt Seoul

Grand Hyatt Seoul

5.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
322, Sowol-ro, Yongsan-gu, Seoul, Seoul, 140-738

Explore the area

  • Popular LocationNamsan Park2 min walk
  • Popular LocationNamsan Botanical Garden3 min walk
  • Popular LocationItawon Street10 min walk
  • AirportSeoul (ICN-Incheon Intl.)54 min drive

Choose dates to view prices

About this area

Seoul

Grand Hyatt Seoul is located in Yongsan-gu, a neighbourhood in Seoul, and is in the entertainment district and on a river. Leeum Samsung Museum of Art and Blue Square are cultural highlights, and travellers looking to shop may want to visit Itaewon Antique Furniture Street and Itawon Street. Don't miss out on a visit to Namsan Botanical Garden. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Namsan Park - 2 min walk
  • Namsan Botanical Garden - 3 min walk
  • Itaewon Antique Furniture Street - 6 min walk
  • Leeum Samsung Museum of Art - 8 min walk
  • Itawon Street - 10 min walk

Getting around

  • Itaewon Station - 11 min walk
  • Suseo Station - 14 min drive
  • Seoul (ICN-Incheon Intl.) - 54 min drive

About this property

Grand Hyatt Seoul

Luxury Seoul hotel in Yongsan-gu, near Namsan Botanical Garden
This smoke-free hotel features 6 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges and a fitness centre are on-site.
Grand Hyatt Seoul offers 615 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Club Olympus has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a mud bath, a sauna and a spa tub.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (KRW 0 per stay), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (KRW 10000 per day)
  • Valet parking on site (KRW 25000 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to 7:00 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AMโ€“10:00 AM on weekdays and 6:30 AMโ€“10:30 AM on weekends: KRW 55000 for adults and KRW 27500 for children
  • 6 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Terrace
  • 322 Sowolro - Steakhouse
  • 322 Sowolro - Kauri
  • 322 Sowolro - Teppan
  • 322 Sowolro - Tenkai

Things to do

  • 3 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Tennis

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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Seoul
Seoul
Yongsan-gu
Yongsan-gu
Guest rating 4+
Guest rating 4+
5 star
5 star
Free WiFi
Free WiFi
Family-friendly
Family-friendly
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The propertyโ€™s sauna is closed on the first Monday of each month.
Guests have access to the indoor pool only once per stay; reservations are required via an in-room QR code.
To access the seasonal outdoor pool, adults are charged the listed facilities fee per entrance; the fee is reduced to KRW 50,000 per child, per entrance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for KRW 60500.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

Additional breakfast fees apply to children 4-11 booked in Breakfast Included rate plans.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KRW 55000 for adults and KRW 27500 for children (approximately)
  • Fee for in-room wireless Internet: KRW 0 per stay (rates may vary)
  • Airport shuttle fee: KRW 16000 per person (one-way)
  • Airport shuttle fee per child: KRW 8000 (one-way)
  • Self-parking fee: KRW 10000 per day
  • Valet parking fee: KRW 25000 per day
  • Rollaway bed fee: KRW 60500.0 per night
  • Facilities fee: KRW 100000 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 12 years old and younger are not allowed in the Grand Club Lounge after 6 PM. Additional fees apply to children 4-12 years old for breakfast in the Grand Club Lounge. Also, extra charges apply for additional guests entering the lounge.

We should mention

The seasonal pool will be open from 03 June to 12 September
Pool access available from 7:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Seoul
Grand Hyatt Seoul Hotel
Hyatt Seoul Grand
Seoul Grand Hyatt
Grand Hyatt Seoul Hotel Seoul
Seoul Hyatt
Grand Hyatt Seoul Hotel
Grand Hyatt Seoul Seoul
Grand Hyatt Seoul Hotel Seoul

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 705 out of 1249 reviews
5 - Excellent 56%
Rating 4 - Good. 317 out of 1249 reviews
4 - Good 25%
Rating 3 - Okay. 122 out of 1249 reviews
3 - Okay 10%
Rating 2 - Poor. 52 out of 1249 reviews
2 - Poor 4%
Rating 1 - Terrible. 53 out of 1249 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked its sophistcated design and interior decoration with a thematic coherence and high- quality materials. I didn't like the lack of make-up space with natural light. Many travelers are women and some men, who need comfortable grooming area.
Stayed 4 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at three other Grand Hyatts and this experience was just okay. The lobby was lovely and a full experience within itself but the rooms were nothing special. The staff was very helpful and professional but always seemed too busy. The hotel was sold out so that could explain it.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness
Room service was poor for a five-star hotel. Forgot our coffee then noticed they forgot to include the jam for their bread. Had to call twice.
Stayed 1 night in May 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the ambiance of the hotel. Pool rules seem a little ridiculous because you are only allowed one-hour in the indoor pool and the outdoor pool, when open, costs extra. Loved the room. Had the river view and the sun in the morning was wonderful to wake up to. It wakes you up EARLY! Breakfast buffet was okay, but way overrated and expensive compared to the other local options. The hotel is in a great location that allows you to walk to some local eateries. The buffet offers decent food and a variety setting. Coffee is mediocre because your choices are limited to espresso, americano, latte and cappuccino. I like more complex coffees and have a bit of a sweetooth. So...next time, I would opt for a local quality breakfast eatery. Get less variety but a much more appetizing experience and opportunities for some MORE complex coffee.
Stayed 1 night in Apr 2022

2/5 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Compared to last year the food (breakfast) at the restaurant was terrible. They told me the chef has changed. I stayed at Lotte Hotel prior and I was given vip service, but not at Hyatt. My room has dust also
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've always liked the location, atmosphere, the view etc about the Grand Hyatt Hotel in Seoul
Stayed 1 night in Aug 2021

5/5 Excellent

Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities
Was pleasing and nice just as it was before but after COVID restrictions have relaxed the hotel is very understaffed
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021