I was extremely disappointed when I walked into my room. I knew while checking in and being handed a dental kit was a precursor to what was to come (it’s extremely tacky to be given toothbrush at the front desk). When we entered the room, the industrial carpeting was hideous as well as the color, and I cringed every time I walked on it. It just didn’t feel clean. Then, I called for an iron and ironing board and was told to pick up a key card from the front desk to access the laundry room on my floor. Wow, I couldn’t believe they didn’t have an iron and board for guests, but the kicker was they couldn’t bring up the card. In addition, taking a shower was a pain. My husband couldn’t stand up straight (he had to bend his head) while taking a shower because the ceiling in the bathroom was so low. I’m 5’9” and only had three inches between my head and the ceiling. An hour before checking out, they cut off the AC, and air that was barely cool came out. The positives of the hotel is the self baggage storage and the mugs in the room (the colors are nice). I will NEVER stay at this hotel again.
