Hotels near Shadow Mountain Preserve

"This resort needs an upgrade. "

"I don’t like the fact you can’t check in until 4pm and water slide close at 5pm and the whole water park area close at 7pm so u really don’t have no time to enjoy the water park you should get more than 3 house to use the water fun that’s the point of coming u can’t enjoy the water park unless u stay for Multiple days"

"Fantastic stay! Love all the amenities and property was beautiful. Very helpful staff. Would highly recommend!"

"Felt everything was just right. Clean facility and comfortable room. Love the soaps in the shower and sink area were in dispensable containers. Even the sink was slanted and water drained very well and didn’t pool up. Woke up and couldn’t wait to enjoy free breakfast and they grounded the coffee beans. Excellent price for the room. That is what I like, a clean comfortable room at a reasonable price and I got it. "

"The place was beautiful very nice and clean great.. Only thing is when you check in they don’t mention anything about the parking but when you book it says there’s parking on site.. I charge you $15 for parking but on the website it says it’s $13.. It just would really help if they told you upfront."

"The property was beautiful! Tons of amenities! Great restaurants"

"The overall cleanliness of the property is really bad. This property should have not been listed here. The walls, floors and doors are dirty, the tab is so nasty we were afraid to use it, we ended up not taking a shower there at all. I wish we have time to find another hotel that late. We decided to just sleep there one night and checked out really early. The staff were nice making sure there was a security in that shady area. The staff has to lock the front door of the reception area until the police came due to a questionable character walking around the premises. Some people are just larking around the premises. A couple of people occupying the other rooms are scary making inappropriate comments to my wife. This hotel should be inspected by the city of Phoenix because its condition do not reflect the good environment of the city and not appropriate for a paying customer."

"The staff were great to work with. "

"The room was clean at arrival the front desk clerk was very friendly helpful. "