Sotetsu, Shonan hotels

"Staff was helpful and courteous, room was clean, had good breakfast with lots of food options, area was convenient and close to stores, shopping and transportation. Had a great and comfortable stay."

"Excellent service and an absolutely amazing property! Such a surreal experince, highly recommend! "

"The complex property as well as the location in Hakone is beautiful. It’s conveniently walkable to the rail station. "

"Good suit"

"Good hotel near Gora - you can take shuttle or walk 15” up some steep sets of stairs if you are up for some exercise; most common areas look newly updated in last several years; nice private Onsrn on room balcony was used a lot!"

"Spotless room! Beautifully kept and very modern for an old hotel. Indeed very grand. Amenities were amazing and location cannot be better! Staff service was impeccable. They treated guests like kings and queens! "

"I booked the room with a port view. The room itself is a little cramped but the view is beautiful, definitely worth booking. The staff were very helpful and friendly. "

"We enjoyed our stay"

"Very clean, good food. Convenient shuttle to the Haneda airport (not Narita airport )and train station. "