4 bars/lounges, poolside bar
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Reviews of Rixos Khadisha Shymkent

5 out of 5
Rixos Khadisha Shymkent
Zheltoksan str, 17, Shymkent

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 43 reviews" "
Rating 8 - Good. 9 out of 43 reviews" "
Rating 6 - Okay. 1 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
I like their service standard. But I feel this property getting aged
Stayed 2 nights in Oct 2022
Response from BY on 12 Oct,2022
Dear Joon Bum Kim , We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bakhodir Yuldashev - Front Office Manager

10/10 Excellent

Luiza

Stayed 1 night in Sep 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoyed this hotel and staff
Stayed 2 nights in Aug 2022
Response from BY on 6 Sept,2022
Dear Guest! We feel honored by your kind comments and appreciate that you took the time to share them. We are happy to hear about your satisfaction with our service and facilities. Our staff members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Rixos Khadisha Shymkent Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely, Bakhodir Yuldashev-Front Office Manager

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay
This was a slightly unusual stay as I stayed one night, then left for Aksu-Zhabagly National Park for a couple of days, then back for one night. Still, both nights were great. The rooms were very clean, the front desk personnel were very helpful, and the location of the hotel was central, though still a longish walk to the historic center of Shymkent. Also, the price was very good for the quality of the stay. Another plus is that two of the top five restaurants in Shymkent are inside the hotel and both are also used for the complementary breakfast. I had only two small issues. The second night, my room did not face the front of the hotel and there was some noise from the street, though not so much that I could not sleep. The other issue was that the staff at the Kazakhasia Restaurant need to be more discrete in telling guests that the restaurant Olivia is also available for breakfast rather than with the line "this restaurant is reserved for important people" ...
Stayed 1 night in Mar 2021
Response from BY on 5 Apr,2021
Dear Guest! We feel honored by your kind comments and appreciate that you took the time to share them. We are happy to hear about your satisfaction with our service and facilities. Our staff members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service. Your feedback regarding Restaurant stafff is taken into account and conveyed to appropriate departments. We will definitely take a measures. On behalf of Rixos Khadisha Shymkent Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again! Sincerely, Bakhodir Yuldashev Front Office Manager

8/10 Good

gerardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel good service
good hotel and good location for business
Stayed 4 nights in Nov 2019
Response from BY on 9 Dec,2020
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback about hotel in general. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ibrahim Celik, General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The decor and ambience, the friendly staff were excellent. Only negative was that the musics was too loud.
Stayed 1 night in Aug 2019
Response from Ibrahim Celik General Manager on 5 Sept,2019
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback. Thank you so much and we look forward to welcoming you back again and again. Best Regards

10/10 Excellent

Zhanetta, New York

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, the best in the area. Nothing to have to complain!
Stayed 2 nights in Aug 2019
Response from Ibrahim Celik General Manager on 5 Sept,2019
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback. Thank you so much and we look forward to welcoming you back again and again. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Ibrahim Celik General Manager on 5 Sept,2019
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback. Thank you so much and we look forward to welcoming you back again and again. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Ibrahim Celik General Manager on 5 Sept,2019
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback. Thank you so much and we look forward to welcoming you back again and again. Best Regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities, good restaurants, spa, saunas and pool facilities have the same standards like any 5 stars resort hotel in Turkey. I will definitely come back.
Stayed 4 nights in Jul 2019
Response from Best Regards, Ibrahim Celik, General Manager on 30 Jul,2019
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback about hotel in general. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Qureshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great decor, friendly staff, good room size, fabulous spa
Stayed 2 nights in Jun 2019
Response from Best regards, Ibrahim Celik, General Manager on 30 Jul,2019
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback about hotel in general. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Ibrahim Celik, General Manager on 10 Apr,2019
Dear Guest, Thank you for choosing Rixos Khadisha Shymkent hotel for your stay at South Kazakhstan region and your review regarding your recent experience with us. We are happy to hear that you were pleased with services and facilities and impressed by our service and personal touch. Looking forward to to welcome you again at Rixos Khadisha Shymkent. Best Regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019
Response from Ibrahim Celik, General Manager on 10 Apr,2019
Dear Guest, Thank you for choosing Rixos Khadisha Shymkent hotel for your stay at South Kazakhstan region and your warm words regarding your recent experience with us. We are happy to hear that you were pleased with services and facilities and impressed by our service and personal touch. Looking forward to to welcome you again at Rixos Khadisha Shymkent. Best Regards,

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Ibrahim Celik, General Manager on 28 Nov,2018
Dear Guest, Thank you for the good scores. Looking forward to welcome you back for any other occasion! Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from BY on 23 Dec,2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim Celik General Manager

10/10 Excellent

R and B, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-stars Hotel in Shymkent
We love everything this hotel is offered! The staff, the breakfast, the spa areas except it can be very dark in the -1 floor. Room towels can be replaced with something more soft and luscious. The room is not soundproof. The staff suggested changing the room for us but only facing the apartment next door so we opted it out. We felt safe in the area. There’s many restaurants and gloceries store around the hotel. Mega mall and Abaya Park are only 10-15 minuets walk away. Hotel can arrange taxi for 500 tg to most places. Airport is 2000 tg by taxi. We joined a private trip to Turkestan, arranged by hotel guest relations lady, her name is Tatyana. Highly recommended! A pleasant stay at this truly luscious 5-stars hotel. Wish others Rixos has the same experience as this wonderful hotel!!! We will return if ever in shymkent again!
Stayed 4 nights in Mar 2018
Response from BY on 23 Dec,2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim Celik General Manager

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from BY on 23 Dec,2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim Celik General Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The hotel is a great location for conferences and other large-scale events. The rooms are spacious and nicely designed. The common areas are kep nice and tidy and there is a good spread at the breakfast buffet. However, the hotel is not a smoke-free facility, therefore some rooms have strong odour of tobacco. The bathroom vanity is slightly dated and has an unpleasant scent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great luxury hotel
This is a new and very spiffy luxury hotel. The decor is slightly over-the-top, with a large statue of Kazakhstan's Golden Man and gilded pillar capitals. But it was very comfortable and has an excellent Italian restaurant.
Response from BY on 23 Dec,2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim Celik General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel that's new but truly lives up to its nam
I really had a great time staying at this hotel. First, the hotel locates at the center of activities in Shymkent! Within five minute walk, you can get to best shopping mall, restaurants that serve great and authentic food, and the park. Hotel is very swanky and impressive with its classical interiors. Staffs are very efficient and friendly. They're ready to help you at any moment with such genuine hospitality and caring, be that a bellboy or the Director of Guest Relations, Mr Yuldashev . Another staff, Arman, who accompanied us throughout our daily excursions to nearby historic towns and monuments had done such an excellent job not only as an interpreter, but like a true friend taking care of out of town guests! Rooms are elegant, glamorous and super clean, to say the least. Breakfast was good with many choices of foods to choose from.
Response from BY on 23 Dec,2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim Celik General Manager

10/10 Excellent

NOUV AMEX AIR FRANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse pour se reposer
Très belle hôtel avec un spa et une piscine dans un lieu magique. La chambre est confortable et calme. Le petit déjeuner est moyen et les restaurants sont excellents.
Stayed 1 night in Sep 2023

8/10 Good

Rudolf

Liked: Staff & service
Disliked: Cleanliness
Leider ist es mit der Sauberkeit nicht auf dem nen
Stayed 2 nights in Feb 2023
Response from BY on 30 Mar,2023
Dear Guest, Thank you for taking the time to tell us about your experience at the Rixos Khadisha Shymkent. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bakhodir Yuldashev, Front Office Manager

8/10 Good

Filip, Mindelheim

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from BY on 12 Oct,2022
Dear Fredrik Rydeholm, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Sincerely, Bakhodir Yuldashev –Front Office Manager

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Reservation Dept on 20 May,2022
Thank you for your review. We hope your next will be more pleasant and comfortable. Rixos Khadisha Shymkent

10/10 Excellent

Ersan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from BY on 12 Jan,2022
Dear Mr.Ersan, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Sincerely, Bakhodir Yuldashev –Front Office Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from BY on 15 Dec,2021
Дорогой Гость! Спасибо Вам за выбор отеля Риксос Хадиша, а так же за время уделённое Вами оценке уровня и качества предоставленных услуг. Позвольте заверить Вас, что мы приложим все усилия, чтобы поддерживать уровень и качество предоставляемых услуг на том же уровне, и продолжать радовать Вас комфортом и уютом. С нетерпением ждём новых встреч в стенах нашего отеля! С наилучшими пожеланиями, Бахадыр Юлдашев Менеджер отдела приема и размещения гостей.

10/10 Excellent

Fatih

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very clean
Stayed 2 nights in Jan 2021
Response from BY on 30 Jan,2021
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback about hotel in general. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ibrahim Celik, General Manager

10/10 Excellent

Soohyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전혀 기대없이 간 쉼켄트였는데, 숙소가 좋아서 여행이 편안했음
Stayed 1 night in Nov 2020
Response from BY on 7 Dec,2020
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback about hotel in general. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ibrahim Celik, General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Rixos Khadisha Hotel Shymkent
It is located in the downtown, so it is easy to access to restaurants and shopping malls. And the staffs in the hotel is very kind.
Stayed 3 nights in Jul 2020
Response from BY on 9 Dec,2020
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback about hotel in general. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ibrahim Celik, General Manager

10/10 Excellent

HWANHEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 쾌적한 호텔
룸 컨디션 좋습니다. 조용합니다. 출장객에게 추천합니다.
Stayed 2 nights in Nov 2019
Response from BY on 9 Dec,2020
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback about hotel in general. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ibrahim Celik, General Manager

10/10 Excellent

HARUN SERCAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika,mükemmel ama... KARAOKE
Hersey güzeldi . gayet memnun kaldım , ancak karaokede bozuk bira verildi ve bu asls ksbullenemeyeceğim birşeydi. Saolsun personel değiştirdi , ancak önceden önlem alınmalıydı.
Stayed 3 nights in Nov 2019
Response from BY on 9 Dec,2020
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback about hotel in general. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ibrahim Celik, General Manager

10/10 Excellent

Christiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klasse Aufenthalt - beste Adresse in Shymkent
Schönes Hotel mit sehr gutem Frühstück und ganz tollem Spa! Einziger, klitzekleiner Kritikpunkt: es gibt zwar eine Espressomaschine im Zimmer, aber keinen Wasserkocher und Tee.
Stayed 3 nights in Oct 2019
Response from BY on 9 Dec,2020
Dear Guest, I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback about hotel in general. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ibrahim Celik, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
또 투숙했습니다
4월에도 숙박했는데 쉼켄트 갈 때엔 고민없이 이곳을 선택합니다. 편안하고 깨끗한 침구덕분에 편안히 쉬다 왔네요
Stayed 1 night in Jun 2019
Response from Ibrahim Celik General Manager on 11 Jun,2019
Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Très bien situé, le spa est excellent. Par contre pas le niveau d’un 5* quelques dysfonctionnement avec le personnel et surtout gros problème : pas de clim “froide” dans la chambre, seulement du chauffage en cette période. Réponse de la réception : vous pouvez ouvrir la fenêtre ! Le petit déjeuner est fantastique :-)
Stayed 1 night in Apr 2019
Response from Ibrahim Celik General Manager on 15 May,2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Rixos Khadisha Shymkent. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place~!
This hotel is very beautiful and clean. Every eployees were kind and breakfast was delicious, too. I'd like to stay at this hotel again. :-)
Stayed 1 night in Apr 2019
Response from Sincerely, Ibrahim Celik General Manager on 24 Apr,2019
Dear Guest, Thank you for your kind review. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Ibrahim Celik, Genel Müdür on 3 May,2019
Degerli Misafirimiz, Öncelikle Shymkent seyahatinizde konaklamak için otelimizi seçtiğiniz için ve değerli vaktinizi ayırarak izlenimlerinizi bizimle paylaştığınız için teşekkür ederiz. Misafirlerimizin otelimiz ve servisleri hakkındaki değerlendirmeleri bizim için hep çok önemli ve bize daha iyisini sunmak için rehber olmuştur. Otelinden memnun ayrılmanız bizleri çok mutlu etti.. Bundan sonraki Shymkent seyehatlerinde de sizi otelimizde misafir etmekten büyük onur duyacağız. Saygılarımla

10/10 Excellent

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Mükemmel seviyede kibar ve ilgili personel. Bu şehir için olabilecek en iyi otel seçimi.
Stayed 2 nights in Jan 2019
Response from BY on 23 Dec,2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim Celik General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Ibrahim Celik on 28 Nov,2018
Dear Guest, Thank you for the high scores. Looking forward to welcome you back for any other occasion! Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Shymkent per un meeting
Hotel veramente di ottimo livello. In perfette condizioni, ha anche una zona piscina e spa molto bella. Di forte impatto anche l'imponente ingresso. Forse l'unica pecca, come in molti hotel della zona, é l'elevata temperatura nelle camere.
Stayed 1 night in Feb 2018
Response from BY on 23 Dec,2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim Celik General Manager

10/10 Excellent

Rolandas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from BY on 23 Dec,2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim Celik General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in shymkent
It was best weekend in rixos !! Best service. Best room. Best food !!!!
Stayed 1 night in Aug 2017
Response from Guest relation service on 28 Aug,2017
Dear Guest, Thank you for staying with us. We look forward to welcoming you back soon. Best regards,

10/10 Excellent

Eren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rixos ayrıcalığı
O kadar berbat bir kentte bir o kadar muhteşem tesis rixos yine kalitesini gösteriyor
Stayed 2 nights in Jun 2017
Dear Mr. Eren Gokhan, Thank you for your comment! We are looking forward to welcome you soon again and introduce you our city from positive side. Best regards, Rixos Khadisha Shymkent