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Reviews of Hotel Sinar 1

3 out of 5
Hotel Sinar 1
Jl. Raya Juanda No 36-40, Sidoarjo, East Java

Reviews

5.8
Rating 10 - Excellent. 0 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 10 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You get what you pay for. Close to airport.
The hotel was conveniently located near the Surabaya Airport and Immigration office, but it only provided a shuttle from and to the airport despite the immigration office being close. If you don't get a King bed room, then you will be stuck in very tiny and uncomfortable twin beds. Additionally, the condition of the hotel is not the best. There were outlets that was dislodged from the wall and some visible damage on walls. Finally, there isn't much to do around this area. You need to drive out at least 30 minutes to find a city center or mall. Of course, the price here is good, so you end up getting what you pay for.
Stayed 2 nights in Aug 2019

6/10 Okay

SIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that is near airport. Free shuttle to airpor
The air-con is not working well.

8/10 Good

Khim Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean room
All is good except the shower water pressure is very low and shower head need to be replace.

4/10 Poor

TravellerAus, Melbourne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff, but hotel has flaws
Friendly and helpful staff, but hotel is very average. Uncomfortable bedding, not pressure and low cleaning standards.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget stay
Room was ok , Ants and cockroaches were there ..Hotel management should be take care of such things . Price is cheap very near to Airport and they provide free shuttle service .

6/10 Okay

Yam, Singapore

Disliked: Cleanliness
Comfortable hotel near airport

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Pros and Contras of Hotel Sinar 1
I have pros and contras in regards of this hotel. Pros: - Overall service and cleanliness are good - Beverages service in room is adequate - Meal price is reasonable - Free shuttle service from/ to airport Contras: - Hotel is full of smoking people - During some hours it was so noisy (kids were screaming outside when playing around), the hotel guards should tell them to behave as this disturb the guests - I booked reservation through Hotels.com and fully paid but the receptionist initially didn't approve it as asked me to pay again. Only when I insisted that I've paid and showed them my approval email that they let me through. They should be more in-line with Hotels.com

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Recently renovated breakfast not much choice
Recently renovted. Room ok. what annoy me is there is water boiler direct on top my room. the bubble sound keep me awake. finally they agree to change room.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonable for short stay
Comfortable and convenient hotel. WIFI is only in the restaurant and not the room but that was ok so I spent a lot of time there

6/10 Okay

ALINA, Wilmington

Liked: Cleanliness, room comfort
Relatively close to airport and inexpensive
Clean, inexpensive, functional hotel relatively close to airport and not much more. Good for overnight stay in between flights from SUB airport. Cheap food in restaurant (breakfast was included). Very little English spoken by staff but they were friendly and as helpful as possible. They held a suitcase for us for 2 weeks in between stays. We paid for taxis to the hotel but they provided free shuttle service to the airport.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Room not clean, Mosquitos

8/10 Good

Nicki, Singapore

Liked: Cleanliness, room comfort
Ideal for a transit stay
Take a deluxe room, as they were renovated (not like the old ones they show on their website). Materials used for renovation were obviously of low quality, but they had a good sense of design. Overall: Cozy, clean, better than expected for that price ! Breakfast was good (Europeans would rather call it lunch: local fried rice, noodle, egg station) Airport transfer was free and less than 5 minutes.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
スムーズなチェックインが出来ない ドライバーが寝坊し、空港までの送迎がドタキャンで結局タクシー自腹でした。
Stayed 1 night in Jan 2019

2/10 Terrible

バリ大好き, 川崎

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
避けたいホテル
エクスペディアからホテルに誤った旅程番号が通知されていた。 名前で確認を要望したがないという。エクスペディアに連絡をとり、同社がホテルに確認をとると予約名で探しておらず、誤りもしなかった。部屋の位置の案内なし、ロビーは電気をつけず、字も読めない。レストランは閉鎖している。何時に利用可能なのかの説明もない。部屋には施設案内なし。ベッドのスプリングは最低。バスルームは汚れていてお湯が少ししかでない、クローゼットの棚は拭いた形跡なし。電灯は補助、べッサイドランプなし。電気ポットはこわれていた。部屋ではWi-Fi使えず。ロビーでもスピードがでず。およそサービス向上を考えているとは思えない。
Stayed 1 night in Nov 2017

4/10 Poor

YING-JENG

Liked: Cleanliness, staff & service
很不錯的過境旅館
飯店有免費機場接送，很不錯啦，但是這次住的是低價位的房間，品質就待加強，冷氣需要2小時後才會冷ㄟ

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

8/10 Good

Lai, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
水壺蓋子壞了要記得換
水壺蓋子壞了要記得換

6/10 Okay

lai, 台灣

Liked: Cleanliness, staff & service
冰箱壞了都沒有修理
冰箱壞了都沒有修理

4/10 Poor

Lai, 台灣

Disliked: Property conditions & facilities, room comfort
洗臉台的水龍頭壞了都沒有水
洗臉台的水龍頭壞了都沒有水

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
還算可以
衣櫃都沒有在擦，還有上一位的鞋子

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Eduard, Antwerpen

Redelijk transit hotel
Dit hotel is vooral geschikt als een transit hotel, voor een nachtje om de volgende dag verder op doorreis te gaan. Het is gelegen 5 a 10 min van de luchthaven per auto. Gratis transport van en naar de luchthaven kun je op voorhand bij de receptie reserveren. Lokale ontbijtbuffet..voldoende genoeg.