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"The staff was so accommodating and made us feel so very welcome during our stay. Our room was impeccable and absolutely clean, the hotel itself is in such a convenient location. I loved every moment of our stay. "

"Don't recommend. First you have to check in BEFORE you can park in the garage. Which means first I had look for street parking, then walk to the Hotel. It may not sound like that big a deal, but the Hotel is located next to a concert hall. So good luck finding street parking. Next they never cleaned room. House keeping literally skipped my room for the two nights I was there. The breakfast was also not very good. It was very small with little selection. It is in a nice location, next to the water and the rooftop bar was nice too. Otherwise, it is hard to recommend."

"Dear Hyatt Regency Köln Guest Relations Team, I am writing to formally express my dissatisfaction regarding an experience I encountered during my recent stay at your property in Cologne, Germany. Despite the restaurants on-site appearing to have available capacity on the evening in question, I was unfortunately unable to secure a dining reservation at either of the two hotel restaurants. As a result, I was compelled to leave the hotel premises and travel into the city centre in order to dine — an inconvenience that I had not anticipated, nor considered necessary given the facilities advertised as part of the guest experience. This situation had a significant impact on the overall enjoyment of my stay. As my evening was spent travelling to and from the city centre for dinner, I was subsequently unable to make use of the hotel's leisure facilities, including the swimming pool and spa areas, which I had very much looked forward to. I trust that this matter will be taken seriously and reviewed accordingly. I would welcome the opportunity to discuss this further and to understand what measures might be put in place to prevent similar inconveniences for future guests. Thank you for your time and attention. I look forward to your response. Yours sincerely,"

"Clean and modern room with very nice and spacious shower and bath!"

"Excellent very clean hotel.Breakfadt very good choice and plentiful options."

"Bezpłatny parking, bardzo dobre i urozmaicone śniadanie. W pokoju brak klimatyzacji, od strony ulicy hałas mimo zamkniętego okna. Bezpłatna woda w pokoju, czajnik, kawa/herbata."

"Fantastic stay, front desk staff was great, buffet was 100% worth it"

"Absolutely perfect location for karneval. Close to everything you need to have a good time. Great restaurants and bars nearby, transit is 30 seconds outside the hotel, can't ask for a better spot. And the rooms are HUGE for Europe. Our one issue was the room was extremely dusty and the pillows were basically non existent, but small price to pay for the location. "

"Amazing. Largest bathrooms i have seen in Europe!"