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Reviews of Glow Inn Siem Reap

3 out of 5
Glow Inn Siem Reap
House #143, Stueng Thmey, Svay Dangkum, Siem Reap

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 25 reviews" "
Rating 8 - Good. 13 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.2/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Edwin John

Liked: Cleanliness, staff & service
Quite nice for the price. Good location. Staff very friendly and helpful. We will be back.
Stayed 3 nights in Jan 2024
Response from Sophanna on 22 Jan,2024
Thanks for your kind feedback. We hope to see you once again soon.

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Staff were amazing and very friendly! Location is great. Less than 5 minutes to Pub Street by walking But it is a quiet location. Free airport pick up. That same driver can take you around on tours if needed. Seems like a reasonable price without the hassle. Room is smaller than expected but good enough. AC gets the room cool quickly. Bed was ok. Bathroom was ok. Small shower space. Has a small fridge. Has a safe. Room was clean enough. Nice looking swimming pool, but we didn’t have time to use it.
Stayed 2 nights in Feb 2023
Response from Sophanna on 5 Mar,2023
Thanks for sharing your great experiences during your stay. I wish you all the best.

8/10 Good

Kenneth

Stayed 4 nights in Feb 2023
Response from Sophanna on 27 Feb,2023
Thanks for your feedback.

8/10 Good

Steve

Stayed 3 nights in Feb 2023
Response from Sophanna on 16 Feb,2023
Thanks for your valued feedback.

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient and easy to travel from. My tour guides, especially my driver Mr. Sean, were very good. I found the staff to be super friendly. The only problem I had, which was minor, was that the food choices in the morning were very, very limited. (No granola or smoothies!!!)
Response from Sophanna on 14 Feb,2023
Thanks for taking time to review our property. Wishing you all the best.

6/10 Okay

Troy, Richmond

Liked: Staff & service
This hotel is close to Pub Street , the loud music all night long was a problem for me . I didn’t sleep from the noise of the music and barking dogs. I was put on the the third floor and the steps where a challenge to get up and down from my room. I was booked for two days but checked out before the end of my stay. Very friendly staff.
Stayed 2 nights in Jan 2023
Response from Phanna on 1 Feb,2023
Thanks for taking your valued time to share the feedback. We're sorry to hear that you were unhappy during your stay with us. However, we should have been informed that you prefer a ground floor room. I wish you all the best. Glow Inn Siem Reap.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, with a good location
Location is a short walk to "pub street", with lots of other bars and restaurants around the neighborhood. Staff was friendly, and spoke good English. Room was reasonably clean, but not perfect. Room was small.... But it was cheap, so can't complain.
Stayed 1 night in Dec 2022
Response from Sophanna on 23 Dec,2022
Thanks for your valued feedback.

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location
Great location (1 block to markets and pub street) great staff- called us by name and good English. Pool was welcome after all day tours! Only down side was hard bed.
Stayed 2 nights in Jul 2022
Response from Phanna on 10 Aug,2022
Thanks for your value feedback! We really appreciate it.

8/10 Good

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel in Siem Reap!
Staffs are super friendly and accommodating. They will help you in whatever way. Room wise is reasonable for the price. The only problem I have are ants, the floor got trail of ants running. Swimming pool is small but does the job. Overall, good hotel and I will surely stay there again if I visit Siem Reap.
Stayed 1 night in Mar 2022
Response from Phanna on 9 Mar,2022
Thanks for your value feedback! We really appreciate it.

8/10 Good

Shawn, USA, currently traveling Southeast Asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Close to everything and staff is amazing. Highly recommend staying here.
Stayed 2 nights in Mar 2020
Response from Sophanna on 12 Mar,2020
Thanks for your value feedback! We really appreciate it.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying there. The place is nice and clean. And the staffs are very friendly and helpful. Definitely going back there in the future.
Stayed 2 nights in Jan 2020
Response from Sophanna on 7 Feb,2020
Thanks for your value feedback. We really appreciate your kind comment.

8/10 Good

Janejill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel and clean. Tuktuk one way pick-up from the airport. Walking distance to Old Market, Art Center Night Market, Pub Street and Night Market. Friendly and accommodating staffs.
Stayed 3 nights in Oct 2019
Response from Sophanna on 19 Nov,2019
Thanks for your value feedback. We are glad to hear that you satisfied during your stay. Thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and friendly, everything is new. They are very flexible...they let us have our room at around 7AM when our night bus arrived so that was very cool; they also let us check out late with a payment but was well worth it. Rooms are small but I would add some furniture or at least a chair to have a place to put your pants or stuff. Also i would secure the safe box, which is not screwed to anything in the room so someone can just take the whole box away. Would stay here again gladly
Stayed 2 nights in Mar 2019
Response from Phanna on 23 Apr,2019
Thanks for your valued feedback. We are glad to hear that you satisfied with our service as well as constructive feedback. We do hope to have another chance to serve you again and to find our improvement. Regards, Glow Inn Siem Reap

10/10 Excellent

pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Super petit hotel a un tarif tres raisonnable. Piscine accueil parfait
Stayed 1 night in Feb 2024
Response from Sophanna on 7 Feb,2024
Thanks for your kind review. We wish you all the best.

8/10 Good

kawamura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
全部屋TVが、見られないのが、非常に残念
pubstreetまでも非常に近く、部屋も清潔感もあって非常に良かったです。3人で各部屋に泊まりましたか、なぜかTVはついているの、にリモコンが無く、全部屋TVは使えないと言われました
Stayed 3 nights in Jan 2024
Response from Sophanna on 29 Jan,2024
Thanks for your kind review. We wish you all the best.

8/10 Good

Fumiaki

Liked: Staff & service, property conditions & facilities
スタッフがフレンドリーで親切。プールが心地よい。 Pubストリートに近く、食事の選択肢が多い。
Stayed 2 nights in Nov 2023
Response from Sophanna on 18 Dec,2023
Thanks for your kind feedback.

8/10 Good

HAJIME

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Sophanna on 28 Jul,2023
Thanks for your kind feedback.

10/10 Excellent

Shinichiro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフは親切で部屋も清潔でした。 繁華街に近いので非常に便利です。
Stayed 1 night in Jul 2023
Response from Sophanna on 17 Jul,2023
Thank you for kind feedback.

6/10 Okay

Stine

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Veldig bra service fra alle ansatte på hotellet. Hotellrommet var desverre svært skittent og hånndukene var ikke rene. Det var såpass skittent at det trakk ned hele opplevelsen. Veldig sentral plassering.
Stayed 3 nights in Jan 2023
Response from Sophanna on 25 Jan,2023
Thanks for your valued feedback.

10/10 Excellent

Max Stanislas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from Sophanna on 3 Mar,2020
Thanks for your stayed with us. We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Sophanna on 3 Mar,2020
Thanks for your stayed with us. We appreciate your feedback.

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay.
Very close to Pub street and all sorts of markets yet not so noisy at night. There are a lot of reasonable restaurants/stalls nearby. Good/friendly staff and it is truly a Cambodian operated place (some hotels may not.) The food/cocktails were excellent and the swimming pool was a bonus! Only one downside was the construction in front of the hotel, but it should be done before long.
Stayed 4 nights in Feb 2020
Response from Sophanna on 20 Feb,2020
Thank you for your valued feedback. We are glad to hear that you had a memorable experience with us. We hope to see you again in the future. We wish you all the best. Glow Inn Siem Reap

10/10 Excellent

KYUNGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔이 아기자기하게 이쁘고 귀여움. 수영장도 큰편은 아니지만 놀기에는 문제 없음. 직원들도 대부분 친절하고 많이 도와주심. The hotel is cozy. Looks so clean and cute. Staff are so kind and friendly. The location is near by pub street. Room condition is also so nice. If i have chance to go to Cambodia again, im pretty sure to stay there again
Stayed 3 nights in Oct 2019
Response from Phanna on 19 Oct,2019
Thanks for your value feedback.