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Reviews of Home Sweet Home Guest House

3.5 out of 5
Home Sweet Home Guest House
No. 0111 St. 20 Watbo Village, Siem Reap

Reviews

6.6
Rating 10 - Excellent. 7 out of 42 reviews" "
Rating 8 - Good. 13 out of 42 reviews" "
Rating 6 - Okay. 11 out of 42 reviews" "
Rating 4 - Poor. 6 out of 42 reviews" "
Rating 2 - Terrible. 5 out of 42 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dingy room, unhelpful staff.
Barely acknowledged by staff when I arrived. Dingy room with grotty bathroom (shower over the toilet). One of the complimentary bottles of water had already been opened. The place felt very insecure as well and the lock on the door did not seem to be good quality. Would not recommend staying here if you plan to spend any time in your room.
Stayed 1 night in Nov 2019
Response from Monika on 26 Nov,2019
Thank you so much 🙏

8/10 Good

Hayden Lee

Liked: Staff & service
Nice little place
Good service, nice food, rooms are very dated and quite uncomfortable.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great experience!
The room was substandard with no window that opened and the fan was not powerful. I didn't sleep for 2 nights as the room was as hot as an oven. Unless your backpacking and don't care about any basic facilities I would not stay here at all.
Stayed 3 nights in Apr 2019

8/10 Good

richard

Liked: Cleanliness
More than adequate for amazingly cheap price
For what we paid, less than $10, this was more than adequate--no frills, no extras, terrible wifi, but it was clean and comfortable enough with hot showers and a large balcony.
Stayed 1 night in Feb 2019

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valued price for the money we paid. Very friendly staff and great location. 5 minutes walk from the heart of Siem Reap.
Stayed 4 nights in Feb 2019

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Oskar

Liked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible location.
The service is fine. The location is very near to the national road and to all famous establishments in the area. Hopefully, slippers are also provided. 😉😀

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Decent stay
Good for a short stay. Close to food, room big , pillows and bed very hard though and staff seemed like they hated their life . For the price it’s really good
Stayed 2 nights in Apr 2018

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great and cheap place to stay in siem reap
A great place with very friendly and accommodating staff. Cozy rooms with big and comfortable beds. Very quiet area with several local shops around, not far from the centre, and on the way to the archeological park. Great value for money. I can highly recommend their taxi and tuc-tuc service as well - good price (generally better or same as the price you can manage to haggle with tuc-tuc drivers in the streets) and nice drivers too.

10/10 Excellent

n=Mary Lou, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, clean with gleaming floors
Very kind and helpful staff, excellent cook for breakfasts and lunches and near good restaurant for dinner, found me a very good tuk tuk driver near by to take me to the ruins at Ankgor Wat for the three days I stayed there, and made my visit a success.

4/10 Poor

Musicman, Australia

Disliked: Cleanliness, staff & service
Night receptionist has an attitude
I arrived here with my booking in hand only to be told they had no record of it. Now this was not necessarily the hotels fault but the attitude I got was outrageous. I had booked 3 nights but was told that seeing as they had no record of the booking they would only allow me to stay for 2. After showing my booking to the receptionist on duty (again) he relented and let me stay (grudgingly) for the 3 nights. I'm always willing to give a place a 2nd chance so I actually later booked a 1 night stay and the attitude I received from the night receptionist was exactly the same. At one point I went to reception to see if I can buy some bottled water and it was like I had asked them to prepare a buffet meal for 10 people. I eventually went to buy some from elsewhere, seeing as the fridge was locked up for the night, only to find I had locked my key in the room. So I again went to reception to ask for help, after waiting for about 10 mins he eventually turned around and asked "WHAT??!!". Only when I asked him "What's with the attitude?" & "Should I go to another hotel?" was I eventually given any semblance of good customer service. The rooms were also not fantastic but I was not expecting a 5 star hotel so I was willing to cope with that. Essentially what i'd say is find another place to stay, there's no shortage of hotels for the same price and at least you'll be treated like a human being.

6/10 Okay

Ken, USA

Liked: Cleanliness, staff & service
Good for the money.
Great location... easy to get anywhere by cheap tuk-tuk. Power went out twice, Wi-Fi was 50/50, A/C was too week for the large room we were in, but the ceiling fan was great along with the A/C. Large hotel. Good for the money.

6/10 Okay

Ken, USA

Liked: Cleanliness, staff & service
Goo size budget hotel
Big hotel, we were surprised. The price was very good. The A/C didn't work in the room assigned, so they quickly moved us to another room of the same size and layout with a working A/C, although the A/C is not powerful enough for the size of the room. The power went out twice on the block during our stay. HSH didn't have a generator. Other then those 2 instances the hotel was perfectly fine (although Wi-Fi was 50/50).

10/10 Excellent

Lauren, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience !!
We had a fantastic stay at this hotel! It was in a great loation and the staff were super friendly and helpful, wish we could have stayed longer in Siem Reap.

6/10 Okay

Hamish, Australia

Disliked: Cleanliness, staff & service
Not bad.
For the price you can't complain. Good breakfast, rooms comfortable but tired, and you can get cheaper tuk tuks in the street than the ones they organise for you at the desk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, really helpful.
Nice staff, really helpful. The food was delicious for a good price.

4/10 Poor

The solitary traveler, World

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
OK, get what you pay for
I stayed one month in this hotel. If you want luxury, pay for it. If you want a clean safe and locally close hotel, this one will do. Don't expect air conditioning, hot water, or other comforts. I did fine without it, the street also is not paved, but that is just for one block. Staff was nice, but if you meet someone, don't bring them to your room, they won't let them in. It's for your protection. The restaurant is good with cheap food, laundry is available, there are several in just the same street. Loved Cambodia, GO!

6/10 Okay

Tom, Calgary

Disliked: Property conditions & facilities
Shoes Off No Hot Water
Surprised that it was mandatory to remove shoes before entering hotel. Rather inconvenient. Also, although it was supposed to have hot water the room I had didn't have any working hot water.

8/10 Good

carole

Disliked: Staff & service
Pas de resto ni de cour avec bassin mais rue calme et proche centre
Stayed 2 nights in Nov 2019
Response from Monika on 26 Nov,2019
Thank you🙏

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato
Abbiamo scelto questa guest house perché è situata in una strada tranquilla, ad una distanza ragionevole dal centro della città, ma abbastanza lontano per sfuggire al trambusto. Nelle vicinanze si trova tutto il necessario: negozi, ristoranti, tuk-tuk. Le camere sono confortevoli e pulite ed economiche. La connessione wi-fi andrebbe migliorata. Il personale si è dimostrato molto amichevole.
Stayed 1 night in Dec 2018
Response from MKAC on 11 Jan,2019
Thank you for stayed at home sweet home wish good luck to all the place.

6/10 Okay

Verified traveller

とにかく安かったです。エアコンなしでしたが思ったほど暑くありませんでした。シャワーは最初熱湯出ません。フロントのおばちゃんに頼むとブレーカーを入れてくれて出るようになります。
Stayed 2 nights in Dec 2018
Response from MKCA on 11 Jan,2019
サービスが遅くなってすみません。しかしゲストハウスを予約するためにそんなにあなたをたたきます。あなたが幸運を祈っています。

8/10 Good

Nadine

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

6/10 Okay

Jack, P

Liked: Staff & service, room comfort
ห่าง pub street 2 กม
โรงแรมอยู่ไม่ไกลจากจุดท่องเที่ยวมากนักสามารถเดินทางไปจุดต่างๆได้อย่างสะดวกไดบ้ๆบริเวณนั้นมีอาหารขายมีไวไฟและไม่มีค่าใช้จ่าย สภาพห้องไม่ใหม่แต่พออยู่ได้ตามราคา

8/10 Good

DANIELE

Liked: Staff & service
Personale cortese,abbiamo avuto problemi con acqua calda che ci hanno risolto. Pulizia nella norma.Doccia senza box

8/10 Good

あいち, 愛知県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが優しいホテル
部屋はエアコンがなくて少し暑いですが 綺麗でスタッフも優しくて良かったです ただ、暑いと言ってもよるは温かいシャワーが欲しくなるのに、温水が出ない 給湯器があるのに出ないのでスタッフに言ったら渋々スイッチを入れてくれた 最初から入れておいてほしい

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super vriendelijk , erg relaxed , grote balkons op de kop van het gebouw uit de zon ideaal om je boek te lezen en een sigaretje te roken , en met andere bezoekers een babbeltje te maken

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Das Hotel entsprach in keiner Beziehung den Erwartungen die es im Netz (Internet ) erzeugt hat nur schöne Bilder !!

2/10 Terrible

Adrien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

KYEONGMOK

Disliked: Staff & service, property conditions & facilities
화장실 문이 안닫혔고 리셉션 남자직원도 호객행위 쩔고 혼자였으니 망정이지... 다시는 안갑니다. 방은 뭐 넓고 부대시설 하나도 없지만 청소는 매일 해주더라구요~

6/10 Okay

Verified traveller

Liked: Room comfort
quite good
quite good. choose the air con rooms. the boy is clever and kind.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel très moyen
Hotel très moyen. Le minimum pour se doucher et dormir. Pas d'ascenseur pour monter ses bagages.

6/10 Okay

Stevens, Argentina

convenient
The place was very convenient, close to many places with good food And only a few minutes from the night market. And walking distance from the museum.

2/10 Terrible

Jiri, Helsinki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
There was this unpleasent smell that we suspect was mold. Linen was dirty and the room hardly cleaned. A/C was ancient - judging by both effect and sound. In short, the room was not what we expected based on the pictures and the description provided by the hotel. However, this is propably the best you are likely to get for this price - for better, you simply have to raise your budget a bit.

4/10 Poor

YUSANG, korea

Disliked: Property conditions & facilities
치명적 단점이 장점을 가린다
직원분들도 친절하시고 가격에 비해 숙소 상태도 좋았다. 그런데 문제는 화장실에서 녹물이 나와서 양치질을 할 때 입안이 불쾌했고, 찜찜한 느낌이 들어 샤워를 하지 못했다. 새벽에 주변에서 키우는 닭이 울어 잠을 설쳤다. 잠만 자고 다른 곳으로 이동하는 스케줄이라 다행이었다.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Oireita Home sweet home hotellista
Hotellin henkilökunta oli erittäin ystävällistä, he tarjoutuivat hakemaan ilmaiseksi bussiasemalta ja ottivat lämpimästi vastaan. Hotelli oli siisti, mutta minulle ja ystävälleni tuli oireita siellä nukkuessamme. Aamulla toisella oli kurkku kipeä ja toisella meni nenä tukkoon. Epäilimme huoneessa olevan hometta, sillä olo helpottui heti kun pääsimme ulos hotellista ja palautui kun palasimme hotelliin. Toinen huono puoli oli se, että Wi-fi ei toiminut huoneissa, vaan piti mennä yleiselle parvekkeelle päästäkseen nettiin. Hinta-laatu -suhde oli kuitenkin erittäin hyvä.

2/10 Terrible

Barbara, Kraków

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awfull
it was awful. no hot water. Cockroaches and bugs in the room!!!!!!!!!!!!! No recommend to anyone!!!!!!!!

2/10 Terrible

m, j

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
???
すぐ停電。 room cleaning来るのが遅く、シーツ交換なし。 Wifiは公共バルコニーだけ。 とにかくもうイヤ。

8/10 Good

Harry, tokyo

Liked: Cleanliness, staff & service, room comfort
アンコールワット、アンコームトムなどの遺跡巡りの拠点として
スタッフがとてもアットホームで親切なので、居心地は最高です。 ホテルというよりはゲストハウスに近いかもしれません。

6/10 Okay

Verified traveller

Disliked: Room comfort
ランドリーのサービスに出したが、タオルが1枚なくなった。やたらと「明日の予定は？」と聞いてくる。決めていた予定を話すと、「いくら？」や「時間が十分ではない」といった意見を出し、そのホテルで予約できるツアーを進めてきた。それは、特定の1人のスタッフのみだったが。一方で、外国人バックパッカーも多いので、外国人だからといって浮く印象はない。