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Reviews of Mekong Angkor Deluxe Hotel

3.5 out of 5
Mekong Angkor Deluxe Hotel
# 021, Sivutha Blvd, Group I, Svay Dangkum Communce, Siem Reap

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 20 reviews" "
Rating 8 - Good. 10 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Currently my new favorite hotel in Siem Reap, the staff were amazing at the desk, housekeeping and breakfast. Excellent breakfast each morning and the young staff working were very friendly and helpful. The pool was nice no complaints. Could easily walk to Piv Street and did so many times
Stayed 1 night in May 2023

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Chong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a big rat running on the corridor one night. The balcony has 2 big slanting pieces of wood blocking the view (there is no "view" anyway). Floor was very dirty, especially near the door. Massage without oil for 2 hours is $18, but the staff asked for $20, tipping herself without my knoeledge. Other than these problems, the hotel was ok.
Stayed 5 nights in Mar 2019
Response from Orleang on 22 Apr,2019
Der Chong, Greeting from Mekong Angkor Deluxe Hotel, Siem Reap Thanks to your spend you valued time to write your feedback to our hotel for improvement. First of all, We would like to thanks for your chose our hotel during you stay in Siem Reap. We have read your review and we ready shared to our team work. I please suggest that if you find something that was not your expected we can try our best to deal and accommodate you. and for they massage we booked for you from partner so, we didn't know just you wrong on this. We apologize for any inconveniently. we hope that we will have another opportunity to serve you again in next future. thanks

8/10 Good

Ka Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Vary on 17 Mar,2019
Dear Ka Ho, Warmest greeting from Mekong Angkor Palace Hotel, Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of the Kingdom of Wonder. Best regards, Hotel Management Team

6/10 Okay

Oooo

Liked: Cleanliness, staff & service
It was good in total but facility was old.
Stayed 2 nights in Dec 2018

10/10 Excellent

Marie, Sandpoint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town but still secluded. Close to everything. Great breakfasts. Lovely rooms.
Stayed 1 night in Oct 2018
Response from Vary on 11 Nov,2018
Dear Marie, Warmest greeting from Mekong Angkor Palace Hotel, Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of the Kingdom of Wonder. Best regards, Hotel Management Team

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor spoken English at Reception
An excellent stay- hotel in a convenient position and hidden out the way. What let it down was the command of English of the Hotel Reception staff
Dear Davide, Greeting from Mekong Angkor Deluxe Hotel, Siem Reap Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We're new engagement just take over this property, we do apologize for any previous commend. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of our golden land of Angkor temple. Best regards, Hotel Management Team

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Highly recommended!
We stayed here for three nights and I highly recommend this place for those who intend travel in Siem Reap. The staff here are friendly to us throughout our stay, and also arranging our transport (bus) to Battambang.
Dear Daniel, Greeting from Mekong Angkor Deluxe Hotel, Siem Reap Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We're new engagement just take over this property, we do apologize for any previous commend. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of our golden land of Angkor temple. Best regards, Hotel Management Team

10/10 Excellent

MASAKI

Liked: Staff & service
エアコンの室外機の音がうるさすぎた。部屋によって異なるのかもしれない。シャワーにシャンプーやソープを置く場所がなく、やりにくかった。それ以外は気になるところはない。
Stayed 3 nights in Jan 2023

8/10 Good

Japan

Liked: Staff & service, amenities, property conditions & facilities
スタッフの対応がとても良かった。
Stayed 3 nights in May 2019

8/10 Good

So-yung

Liked: Staff & service, room comfort
위치가 매우 좋아요.대박식당이 바로 옆이고.아시아 마트 도보5분거리.
Stayed 1 night in Mar 2019
Response from Vary on 17 Mar,2019
Dear So-yung , Warmest greeting from Mekong Angkor Palace Hotel, Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of the Kingdom of Wonder. Best regards, Hotel Management Team

6/10 Okay

AYAKO

可もなく不可もないホテル
部屋は広く空調も大丈夫。床はちらちら髪の毛やゴミが落ちてます。立派なバスタブがありましたが、熱いお湯しか出ず調整できず冷ましてから入りました。シャワーは快適です。二泊したけどベッドメイキングが無かったです。朝食はオムレツが美味しいです。帰りはホテルの人に空港まで送ってもらいました。10ドルです。
Stayed 2 nights in Dec 2018

8/10 Good

ライム, 京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Vary on 14 Sept,2018
Dear ライム, Warmest greeting from Mekong Angkor Palace Hotel, Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of the Kingdom of Wonder. Best regards, Hotel Management Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2018
Response from Vary on 23 Aug,2018
Dear Valued Guest, Warmest greeting from Mekong Angkor Palace Hotel, Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of the Kingdom of Wonder. Best regards, Hotel Management Team

8/10 Good

Ka Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from vary on 3 Jul,2018
Dear Ka Yu, Warmest greeting from Mekong Angkor Palace Hotel, Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of the Kingdom of Wonder. Best regards, Hotel Management Team

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

HyeYeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rational price, accessibility to go everywhere, good service of reception.
Dear Hye Yeon, Greeting from Mekong Angkor Deluxe Hotel, Siem Reap Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We're new engagement just take over this property, we do apologize for any previous commend. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of our golden land of Angkor temple. Best regards, Hotel Management Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Hon Wan Samson, Greeting from Mekong Angkor Deluxe Hotel, Siem Reap Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We're new engagement just take over this property, we do apologize for any previous commend. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of our golden land of Angkor temple. Best regards, Hotel Management Team

8/10 Good

aleix, barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel para relajarse despues de 1dia caluroso
Estubimos 4 dias muy a gusto en el hotel. Servicio excelente. Piscina que te ayuda a quitarte el calor sofocante de la zona. Ubicación perfecta. Repetiremos. gracias
Dear Aleix, Greeting from Mekong Angkor Deluxe Hotel, Siem Reap Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We're new engagement just take over this property, we do apologize for any previous commend. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of our golden land of Angkor temple. Best regards, Hotel Management Team

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Freie Massage und Hoteltransfer nur nach Nachfrage und nur teilweise gewaehrt
Response from Orleang on 9 May,2017
Dear Sir/Madam, Greeting from Mekong Angkor Deluxe Hotel, Siem Reap Thank you very much to your recently chose our property in Siem Reap-Angkor. Thanks for write your feedback on your stay. We're new engagement just take over this property, we do apologize for any previous commend. We will keep note and sharing to our teamwork. We hope that you’ve had one of your most memorable experiences with us. We trust that you've had another enjoyable exploration of our golden land of Angkor temple. Best regards, Hotel Management Team