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Reviews of The Unique Angkor Villa

3 out of 5
The Unique Angkor Villa
# 558, Steung Thmey Village, Siem Reap

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 89 reviews" "
Rating 8 - Good. 32 out of 89 reviews" "
Rating 6 - Okay. 19 out of 89 reviews" "
Rating 4 - Poor. 7 out of 89 reviews" "
Rating 2 - Terrible. 1 out of 89 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Santi

Travelled with partner
Stayed for 10 days. You get what you paid for. Looks scenic on the photos than it actually is. communication was difficult. Owner/person at the reception encourages tuktuk drivers to overprice you instead of letting you know that actual prices. Overall it was an ok place.
Stayed 10 nights in Feb 2022

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Erich

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Pub Street
Great location near Pub Street with a pool and restaurant.
Stayed 2 nights in Dec 2019
Response from Loy Salith. on 12 Jan,2020
Dear Erich. Thank you very much for choosing to stay with us during your trip to Siem Reap, Angkor Cambodia.I am truly that you have enjoy your stay with us. My staff and I look forward to welcoming you back to the hotel in the future. The Unique Angkor Villa. With my best regards.

10/10 Excellent

Sujay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hospitality and great location
Went there with my parents, dad had difficulty with walking due to a leg injury but the staff was extremely courteous. Helped us with rooms on the lower floor and arranged for cab/tuk tuk very promptly whenever we needed them. Location is a big plus and this a a real value for money place so I would definitely recommend this place to anyone travelling to Siem Reap
Stayed 2 nights in Dec 2019
Response from Loy Salith on 12 Jan,2020
Dear Valued guest, Thank you for sharing your experience on Expedia after your stay with us. We are absolutely that you enjoy your experience at The Unique Angkor Villa.Hotel. We hope to have the pleasure of welcoming you back in Siem Reap. With my Best Regards. The Unique Angkor Villa.

6/10 Okay

Tek Keong

Liked: Staff & service
During my stay was under Renovation. Very noisy and dusty.
Stayed 2 nights in Dec 2018
Response from Salith Loy owner. on 19 Dec,2018
Dear valued customers , we regret to inform you we are currently renovating to improve Unique Angkor Villa , sorry for any inconvenience , kind regards from the Unique Angkor Team.

6/10 Okay

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not go till construction finished
This place has construction going on that starts at 6.30am... I did read before I booked but everything is covered in concrete dust and was hard to sit outside your room or even use the pool there was that many piles of rubbish,bricks,tools and cords everywhere... in a great spot but to be taking peoples money with no discount to stay in a dump like that is not on.
Stayed 4 nights in Oct 2018

6/10 Okay

Linerlover, Vancouver Canada

Liked: Cleanliness, staff & service
An Adequate stay with good location
Stayed 4 days, no elevator was on the third floor, some stairs uneven - for a senior not so good. Room was good, clean, careful of the tile in the bathroom when wet. Shower is part of the bathroom. Good pressure and good temperature adjustment. Beds good, ask for a second pillow. Pool was most refreshing but, the steps getting into are slippery tile and uneven so be VERY CAREFUL. Food in the restaurant is not so good. For coffee go next door to the Laundromat/bistro (Lost Socks) fantastic coffee. Hotel staff were friendly, helpful and courteous, limited in the English language but basically acceptable. Rates are more than reasonable. Location is with in walking distance of the Night Market, Pub Street etc. Be carefully of the traffic, cars, scooters etc and the uneven pavement or lack there of. Night lighting is mostly from vehicles. I would recommend this hotel but remember, you get what you pay for. .
Stayed 3 nights in Feb 2018

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities
Nice hotel great location
Nice size of room although all are right beside the pool or bar. Also a school right next door which is noisy (morning bells and children screaming) staff are very friendly. Bathroom smelt fusty, had to get someone to clean the hair out of the drain. Sink and floor both backed up and flood. Nice restaurant at hotel. Nice place, only negative is the bathroom and noise.
Stayed 3 nights in Feb 2018

8/10 Good

Juli Ann

Liked: Staff & service
Disliked: Room comfort
Lovely family, eager to please, but bed's a killer
The family who run this small hotel are especially nice & eager to please. Their restaurant offers a pretty wide variety of Western & Asian/Khmer dishes - their mango smoothie is the best! So is shrimp shiu mai. Room was small & dark, but biggest upset was the bed. Instead of the lovely traditional Khmer bed with very firm mattress (wonderful for the back!), it's a lousy foam thing you sink into, misaligning back & leaving you miserable. I'd stay there again because the family is lovely & helpful, the location close to Pub Street (but away from all that raucous noise) is great. But the bed was a killer.
Stayed 10 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and pleasant stay
Location - The hotel is strategically located just around the corner of pub street and night markets, just a close 3-5 walk and away from all the noise and traffic. Hotel - A small cozy family owned hotel, managed by Lucky Loy, who speaks good English, friendly and helpful throughout our stay. Hotel staffs were also friendly and accommodating. Food is good with affordable pricing. There's also a cute little bunny who hops around freely around the hotel so do look out for our little friend! Room - We stayed in the deluxe twin room for 3 nights. The room is simple with necessary amenities provided. The bed is big (super single) and comfortable. TV has a lot of channels in various language. It would be advisable to wear room slippers during your stay due to tiny insects and sand/dust from outside the room. Unavoidable in Cambodia when you open the room door! Having said that, the hotel staffs do sweep the floor daily.
Stayed 3 nights in Dec 2017

6/10 Okay

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

G, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel, clean, friendly, feels like a family run establishment.
Stayed 3 nights in Dec 2017

6/10 Okay

Stevoo, California

Liked: Cleanliness, staff & service
Nice Friendly Staff.
Well the photos looked like it would be more scenic, peaceful But it's on a Busy street downtown.. Staff are wonderful, sweet family runs the coffee shop, $2 for omelette, bread, coffee, WOW...also you'll need voltage convertor-Surge adapter cause they use 230 volts here w/ 2 skinny prongs..good wifi, tiny tv, basic cable, pool looks decent.... All in all for $17 / night...can't complain... Sweeeeet Cambodian service..
Stayed 1 night in Dec 2017
Response from Lucky Loy on 9 Dec,2017
Warmest Greeting from The Unique Angkor Villa! We are very much appreciated for you taking your valued time to shared us your positives feedback on the Expedia.We are particularly happy to learn that positives feedback is always help us to improve better on the quality of the service for the next our guest . It's a great pleasure to served you and thank you so much for choosing our hotel for your vacations and we're hoping to welcome you back in the near future. With our love & care The Unique Angkor Villa.

6/10 Okay

Janehong, kuala lumpur

Liked: Staff & service
Family feeling n closed to night market
Take a sunset and sunrise Angkor Wat tour by tuk tuk .. . Very interesting journey but I personally feel that the Usd 37 entrance fee is too expensive....
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the main area for night life and Foods. Walking distance and quiet section. Safe and clean place. Very friendly people managing this Villa
Stayed 2 nights in Nov 2017
Response from Lucky Loy on 24 Nov,2017
Thank you so much for your kind support and choose our hotel for your visited . I and our Staff looking forwards to serve you again. Wish you all the best .

8/10 Good

Len, Ho Chi Minh City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Went to my first trip to Cambodia and found an incredible rate for this hotel. The room was pretty bare bones but the bed was very comfortable and the sheets and towels were clean. The location is fantastic as it's very close to Pub Street and the food and staff couldn't have been better. The place could use a coat of paint or two but if you're looking for a clean, safe and inexpensive place to stay I recommend this hotel.
Stayed 3 nights in Oct 2017
Response from Lucky Loy on 29 Nov,2017
Thank you so much for choosing our hotel service for your visit Siem Reap Angkor. I am very glad to see your review. wish your safe & sound for your trip. good luck for new year.

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Lucky and his staff @ Unique were fantastic. The service and cleanliness were perfect. Centrally located and has a great cook and menu. I wouldn't stay anywhere else. This place will be my base for further exploration of the Temples. Mr Chinn-my tuk-tuk driver was kind and well informed. Truly a great find and experience.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Very fruendly, good location, nice pool. Staff English minimal (Sept 2017).
Stayed 6 nights in Sep 2017

8/10 Good

Jinghan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel is very closely located to the night markets and Pub Street. Probably 5-10 minutes on foot. Taking a tuk tuk to Angkor Wat only took us about 20 - 30 minutes and about 1 hour to Banteay Srei. It is a family run hotel and the staff were all very friendly. They are attentive to your requests and will assist with making arrangements such as booking of tuk tuk or car. Kinda feel like you're at home. Overall, a pleasant and good stay - would recommend all to stay here!
Stayed 3 nights in Aug 2017

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Five minute walk to Pub Street. Very friendly owner operated hotel providing excellent service. A restaurant area is currently being built and should open this summer. Large room with all 3 plus star amenities. Best value for the price.

10/10 Excellent

DDP, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, very convenient
Fabulous family hotel! Close to everything with all the essentials & a lovely pool to swim or sit by with a cold beer after a hectic exploring day! We really enjoyed our stay here & would recommend for those busy exploring travellers. Pub St & markets an easy few minutes stroll. Booked 1 night but stayed 3.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little Hotel with great staff. The cleaners where a little forgetful and the place had a little noizy surrounds although overall a not bad place i'd say :-)

8/10 Good

Juidth Yue Qi

Liked: Cleanliness, staff & service, room comfort
Great location but old villa.
Overall, it is a pleasant trip. The hotel provides round trip transfer for guest from airport to hotel and vice versa. However, when I was on my way back to the airport on the last day, they said they will need to charge, which I don't have time to argue with them and paid. This was the only thing I do not like about it. However, they do provide early check in and late check out for me as my flight was early in the morning. They also waited me as my flight delayed. The receptionist is friendly but their English command was weak and I need to explain very hard to them to get the information I needed. The hotel room was big but it was old. Floors are not clean and toilet bowl are always stuck. The location was superb and walking distance to night market and pub street.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Guesthouse w/Great Staff & Facilities,
Really enjoyed stay here for 3 nights. Staff were very kind and they cleaned my room everyday. There is a new pool which is gorgeous and very large for a boutique guesthouse. Location is the best part - walking distance to everything. I didn't eat at the restaurant but it looked like a decent breakfast. Would highly recommend staying here.
Response from General Manager on 19 Sept,2016
Dear Sir/Madam, Thank you so much for your stay with us and write us a review! We are appreciated that you had enjoyed your time with us. we will keep working hard to give best services to our guests. As you mentioned our new pool is best for everyone enjoy after visiting temples. thank you again and we hope to see you again ! best regards, The Unique Angkor Villa!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy, lovely staff. Great location
Got a nice room, big comfy bed. Staff eager to help with anything. Easy walk into the heart of town A pleasant experience overall.

10/10 Excellent

Philip, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic guest house, you won't regret it.
Best guest house we have stayed in all of our Asia trip so far in 2 months of travel. Very clean rooms, of a good size, modern and stylish. Very well located so not to far from all the hustle but low road noise. Very helpful and friendly staff that have good English. Very nice manager let us stay in our room all day after the checkout time at no extra expense as we had a late sleeper bus booked for 1000 pickup. So we was able to get a shower before we left,means a lot to us weiry travellers, feel more human for the long coach ride ahead. Would totally recommend this place, very high 3 star. Fantastic. Only problem is its down hill from here as others can't match the quality for the price. Go book it

6/10 Okay

Trevor, Brisbane

Location good
You get what you pay for. This hotel was very close to great restaurants and Pub Street. The room was very average with one of the smallest bathrooms we have seen. Staff were very friendly and keen to help but the breakfasts were very ordinary. Probably would not recommend this to family and friends.

10/10 Excellent

Ali, Plano, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central yet quiet
Free pick up by tuk tuk at the bus station was very helpful arriving in a new town. Staff very helpful. Owner always around to make sure we were comfortable. Breakfast basic and will pack it for you for sunrise tours. Laundry services very reasonable compared to other cities.

4/10 Poor

Madison, Seattle, WA

Disliked: Cleanliness, property conditions & facilities
Convenient location, not-so-great hotel.
This hotel is extremely close to the Night Market and several restaurants, so a Tuk Tuk is not needed for most. You can basically walk to when you're in need of food or want to shop. However, I booked 2 nights at this hotel and only stayed once. Sheets were dirty and had bed bugs; the surroundings are very noisy and distracting (you won't sleep well); and you do not feel safe at all times due to the basic lock on your room door. Most of the furniture was broke in my room, the safe did not have instructions, and the shower did not turn on.

8/10 Good

Donald, Puget Sound

Liked: Cleanliness, staff & service, room comfort
Very enjoyable
This hotel has a lot of pluses but if your fussy then just spend more money somewhere else and keep the complaints for whatever first world country you are from. Rooms are basic but clean, staff friendly and very accomodating. Very good breakfast options and a great neighborhood in terms of noise and proximity to night market and pub street.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but better options in same street
Nice hotel, very close to night market. There are hotels within 50m that are the same price for a family room (approx $45/night 4persons) &have a pool, which is a blessing after a day at the temples.

8/10 Good

Jules, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Nice boutique Hotel
The hotel is situated in a quiet lane. It is an easy 5 mins walk to Pub Street. Along the way, you can find roadside stalls, cafes and restaurants, bus agencies. We stayed in a family room with two double huge beds, new, clean and cosy. The hotel provides free coffee/tea and a local snack 24/7 at the lobby area.

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
average
The location is quite good. However the hotel had lot of mosquitoes and the breakfast was really sub standard.

10/10 Excellent

C, Marina, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and Friendly
Most of the people in Siem Reap were friendly, but the staff at the hotel were especially friendly. The room was great, with a big, comfortable bed, lots of space, a mini-fridge and plenty of electrical outlets. The hotel is about a block and a half off of the main street, so it's an easy walk, but it's also very quiet. They arranged airport pick-up for me and got me a driver for Angkor Wat. The wifi would sometimes not work well in my room, though I was at the far end of the property, and wifi never seemed to work well anywhere in Siem Reap. Overall though, a very comfortable stay.

10/10 Excellent

gillian, uae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super value and very comfortable
I saw the reviews about this hotel and gave it a go. I arrived with my friend and we were blown away by the location. It's 100 meter to night market. The rooms where very comfortable beds were soft and tea and coffee was in room and reception for own usage. The staff were super friendly and treated us like royalty. We left and came to phenom phen. We have now decided to go back as the place was awesome and siem reap is small enough to enjoy.

8/10 Good

m, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Really nice vibe with the hotel. Staff were lovely and unobtrusive and we felt very comfortable there. There were a few negatives though. We did request twin beds and got a double instead, not a big deal since we aren't large people and the double was bigger than a queen. There was only one power outlet in the room, no hot water for the shower, and noisy construction activities outside starting early and finishing late. Many of the reviews complain hard beds and the open shower in the bathroom but this is expected in asia and the hotel should not be faulted for that.

10/10 Excellent

James, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
A really nice hotel with a wonderful staff. My wife and I truly enjoyed our stay here. The room was clean and well appointed. The A/C worked well and the bathroom was adequate. The only negative was that after waking early for the sunrise at Angkor Wat we wanted to take a nap, but the room was quite loud because of the school next door. Even with the fan and A/C, it was too loud to sleep undisturbed. Besides that point, we really enjoyed our stay!

10/10 Excellent

Ehsan, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice comfortable hotel with Great location.
Was there for two days. Very nice hotel and wonderful experience overall. Very good location however I little hard to find. My tuk-tuk driver had to call to get direction. You can also arrange for a free pickup (I didn't), but it was only $2 by tuk-tuk. I was warmly greeted by two wonderful front desk staff. I was early (very early!) but they were very nice to get my room ready within 20 minutes while I had some banana snack with cold water. Staff was very cordial and helpful. Politely gave me an idea about the area and the town, while I was waiting for my room .Room was nice size and comfortable. Running hot a cold water and perfectly working A/C unit (which was needed). No elevator but its only two floors. Great privacy and not noisy at all. Hotel is only 5 minutes walk from the night market and about 10 from the old city. No biggie. Great places to eat around the hotel. Felt safe. Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service and price
Helpful staff, fast WiFi, breakfast included. Room was maintained well. There were mosquito's in the room (there's no avoiding this in siem reap) but with the air conditioner and fan on, they left you alone. Limited English spoken but service was always friendly. Great hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nice, clean place. Location is great, close to everything. They have tuk-tuks available (though my first tuk-tuk disappeared in the middle of the day and never showed up). They were nice enough to have breakfast packed for me at 5AM whne I had to leave. Overall pretty happy with the place!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place! No complaints what so ever. Free breakfast, great wifi. Super friendly staff. What more could you need? Walking distance to local restaurants and the night market.

10/10 Excellent

carol, chicago, il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great friendly service
my sister and i stayed two nights. we took a taxi from the airport, having forgotten to schedule their airport shuttle service. the young lady checking us in was very friendly, quick, and helpful, and spoke english very well. since we wanted to catch sunrise and spend most of our next day at the temples, she had breakfast packed to go and arranged for a tuk tuk driver to direct/accompany us from place to place. the day/night markets and pub street are within a 5 minute walk of the hotel, so it was easy to find meals and shop. breakfast was provided and simple, but very good. the room was clean and nicely air-conditioned. the shower was refreshingly cool to lukewarm, only occasionally hot. i had to search for a dry place to keep things, though. a little off the main road, it was quieter, for the most part, but our last morning, there was music blaring from down the street, which wasn't much of a problem for us since we were already awake, but i mention it as a heads up for future patrons. i forget what time it was...not super early, but probably before 10. since our flight out wasn't until mid-afternoon, we asked for and received a late checkout without a problem (thank you!) and were able to indulge in a much needed last minute shower prior to departing for the airport. overall, this was a great stay; clean room, wonderful service, and conveniently located. i would definitely stay here again.

10/10 Excellent

Joe, Nomad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and well located
Found the hotel on Expedia by studying location and price and thought it looked warm and friendly. I've stayed at top end hotels in Siem Reap on several previous trips but wanted something a little more homey and closer to downtown. The Unique Angkor looked pretty good and turned out even better. I wouldn't hesitate to book.The management and owner are on-site and they are extremely professional and warm and friendly too. I've traveled to well over 100 countries over the past 20 years and this is one of my favorite places.
Resto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
All in all a good place to stay. Only frustration we had was with the lack of towels here. Hotel seems to have only one set for each room. After a day out and coming home all hot, sticky and dusty, we wanted to clean ourselves but could not do so as all the hotel towels would be getting cleaned. You would have to wait until mid/late evening for towels.

10/10 Excellent

Tamara954, Ft. Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-located, clean hotel near Pub Street
Excellent location a few streets away from Pub street (4 minute walk). The hotel rooms were spotlessly clean and there is a nice open-air area in the lobby for breakfast or just having a coffee. Breakfast is a simple affair but includes eggs made to order. Coffee/tea is available 24/7 in the lobby. A nice touch are the complimentary small bananas and banana chips set up by the coffee/tea station for guests. Rooms are also equipped with water kettle and coffee/tea service, plus 2 bottles of water daily. The beds were very firm, but we found that to be common. The bathroom is very small - no separation of the shower head from the rest of the bathroom so everything gets wet, but there was plenty of hot water and good pressure. The AC worked well in January weather, but not sure how it would function in summer. The staff can arrange tuk tuks and drivers, but prices may be lower from the tour offices and drivers around Pub Street. Overall, I would stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

MG, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all a very pleasant experience
Great location, very attentive, helpful staff, quiet oasis in the mist of the hustle and bustle of the bar area. Clean, reasonable priced room. Make sure book a room with windows. Close to the river and market. All in all a very pleasant experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but very comfortable and lovely staff
Great accommodation close to Pub Street and Old Market. The staff are lovely and very accommodating. The rooms are simple but clean. Very affordable accommodation with good food.

6/10 Okay

Kok Phiev

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022