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Tunnel Urban Retreat

3.0 star property

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Photo gallery for Tunnel Urban Retreat

Outdoor pool, pool umbrellas, pool loungers
Property video
Reception
Garden view
Sun deck
VIP Access

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Spa
  • Room service

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Room options

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Showing 3 of 3 rooms

View all photos for One Bedroom

1 bedroom, in-room safe, desk, blackout curtains

One Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Three-Bedroom Villa

Living area

Three-Bedroom Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
  • 50 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Two-Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Two-Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
Street 82, Siem Reap, Siem Reap Province, 171202

What's nearby

  • Angkor Night Market - 9 min walk - 0.8 km
  • Old Market Area - 9 min walk - 0.8 km
  • Pub Street - 10 min walk - 0.9 km
  • Siem Reap Royal Residence - 3 min drive - 1.9 km
  • Angkor National Museum - 3 min drive - 2.7 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 59 min drive

Restaurants

  • ‪Tavoos Garden Cafe & Wellness Hub - ‬9 min walk
  • ‪HeyBong - ‬10 min walk
  • ‪Pasta La Vista - ‬6 min walk
  • ‪Temple Design Restaurant - ‬5 min walk
  • ‪The Draft - ‬6 min walk

About this property

Tunnel Urban Retreat

Hotel near Angkor Night Market
Pub Street is located near Tunnel Urban Retreat, which provides a terrace, a coffee shop/cafe and a garden. Indulge in some rest and relaxation at Romduol Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Secured bike storage, a water dispenser and local meal delivery service
Room features
All guest rooms at Tunnel Urban Retreat include perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and desk chairs.
Other amenities include:
  • Childcare services and free infant beds
  • Rainfall showers, free toiletries and hairdryers
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and electric kettles

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 6 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • In-room babysitting
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No lift
  • Tile flooring in room

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 6 for adults and from USD 6 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 30 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tunnel Urban Retreat Hotel
Tunnel Urban Retreat Siem Reap
Tunnel Urban Retreat Hotel Siem Reap

Frequently asked questions

Does Tunnel Urban Retreat have a pool?

Yes, this property has an outdoor pool.

Is Tunnel Urban Retreat pet-friendly?

Yes, this property allows cats and dogs (limit 2 total).

How much is parking at Tunnel Urban Retreat?

Self-parking is free at this property.

What time is check-in at Tunnel Urban Retreat?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tunnel Urban Retreat?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Tunnel Urban Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 30 per vehicle applies.

Where is Tunnel Urban Retreat located?

Situated in Siem Reap, this spa hotel is within a 15-minute walk of Angkor Night Market and Pub Street. Artisans D'Angkor and Old Market Area are also within 15 minutes.

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Tunnel Urban Retreat Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 13 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.6/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place. Quiet, peaceful & staff are just so friendly & helpful. Close to places to eat etc
Stayed 1 night in Jan 2025

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here several times. Quiet street. Staff is fantastic. Will be back and stay again. Value in property
Stayed 2 nights in Jun 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the morning breakfast staff. Always kind always smiling. Will stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, good food, friendly and nice staff. Very accomodating
Stayed 4 nights in Jan 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so gracious and helpful. Lived the different design of the rooms and the pool
Stayed 5 nights in Jan 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in this lovely oasis. Very friendly, helpful staff. The pool is very accommodating and we had a great fun time. Nice uniquely designed room as its name, Tunnel. Highly recommend and can't wait to come back some days
Stayed 2 nights in Oct 2024

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique room design, compact room, environment-friendly. Pool is very inviting
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in cozy, uniquely designed room at Tunnel. The location is quiet and atmosphere is relaxing. Staff bring big advantage with caring, friendly service. Pool is very inviting. Hotel offer free evening drop-off service to town which is very helpful and thoughtful. Highly recommend this little Tunnel
Stayed 1 night in Oct 2024

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fantastic stay at this newly reopened, Tunnel. The room is uniquely designed in responding to environmental consciousness. Lovely pool overgrown by tropical garden. Can't describe enough about the staff, they are young but very engaging and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

scott

Stayed 6 nights in Mar 2025

10/10 Excellent

Caroline

Stayed 3 nights in Feb 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider hatten wir 2 Tage an denen das Zimmer nicht gereinigt wurde. Nach unserer Beschwerde am 2. Tag ist es dann aber noch gemacht worden
Stayed 4 nights in Jan 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024