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Reviews of Motel 6 South Bend, IN - Mishawaka

2 out of 5
Motel 6 South Bend, IN - Mishawaka
236 N Dixie Way, South Bend, IN

Reviews

7.0

Good

Rating 10 - Excellent. 279 out of 1000 reviews" "
Rating 8 - Good. 296 out of 1000 reviews" "
Rating 6 - Okay. 192 out of 1000 reviews" "
Rating 4 - Poor. 109 out of 1000 reviews" "
Rating 2 - Terrible. 124 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lori, Livermore

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Got a great night’s rest on a comfortable mattress. Kitty was happy too. Staff was great. Will stay again.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Lori,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Rosalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 28 Feb,2024
Hi Rosalyn,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Brett

Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay there when we comento town. Very close to alot and pet friendly..coffee in the morning is a bonus!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb,2024
Hi Kelly, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Arn

Liked: Staff & service
Felt homeless

10/10 Excellent

Byron

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good had no issues
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on 7 Dec,2023
Hi Daniel,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were nice
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec,2023
Hi Josephine,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Samuel

Stayed 2 nights in Nov 2023

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Syay was good shower could of used a little more water pressure. Over all a decient place to stop and sleep.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec,2023
Hi Carl, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Evan, Duluth

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Samuel

Business traveller
Liked: Property conditions & facilities, room comfort
It was affordable
Food was in the fridge from last guest room wasnt cleaned all week but it is a newer hotel it was clean had to buy my own coffee every morning across the street they were always out
Stayed 3 nights in Nov 2023
Response from Nancy Y. on 28 Nov,2023
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Josephine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jonhathon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay
Stayed 1 night in Nov 2023

8/10 Good

William

Stayed 3 nights in Oct 2023

2/10 Terrible

Rocky

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 3 nights in Oct 2023
Response from Nancy Y. on 6 Nov,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Rocky

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Bad experience
I really believe that as much money as they charge that they should have a continental breakfast I went down to have coffee at 8:00 in the morning and there was no coffee the lady who got an attitude with me just because I asked for a new pot that I didn't even end up getting so yeah I'm not very happy with my stay
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct,2023
Hi Rocky,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff stored my luggage for me. Price on game weekends is insane.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 30 Oct,2023
Hi Leslie,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Bryce

Stayed 2 nights in Oct 2023

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close enough to the expressway to be convenient but not too close to be noisy. Clean, safe and convenient. Much better value than Marriott Express. The Motel 6 buildings paint job was better than Marriott Express.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct,2023
Hi Barry,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It was a good hotel for the price. Very basic but met my need for a place to stay.
Stayed 3 nights in Sep 2023
Response from Nancy Y. on 17 Oct,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jangie

Travelled with pets
Liked: Amenities
I have stayed here many times and it’s wonderful everytime
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 9 Oct,2023
Hi JangieWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 Poor

Dennis

Stayed 1 night in Sep 2023

8/10 Good

Melanie

Travelled with family
Good enough for the price. Do not use the vending machines. Staff is aware that it takes your $, but can’t do anything about it.
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on 29 Sept,2023
Hi Melanie,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Maz K.#Team6

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
I felt the hotel was clean for the type of property.
Stayed 1 night in Sep 2023

6/10 Okay

Ann-Marie

Travelled with family
The hallways were very 'dirty' like they hadn't been vacuumed. There were people smoking outside all over the parking lot and it just didn't seem safe.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 5 Sept,2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, convenient, affordable.
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on 28 Aug,2023
Hi Matthew,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

jerry

Stayed 1 night in Aug 2023

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Magdalie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am quite impressed with my experience here so far. I have stayed in 3 different hotels the past three nights and this is by far the best of the three. Check-in was a breeze and the gentlemen at the front desk was courteous and kind and provided me with any information I needed. I feel safe parking my car in the area. There are quite a few dining options to choose from near by. The room is tidy and the furniture is well cared for. I'm enjoying my stay.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 7 Aug,2023
Hi Magdalie,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Emma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

James

Stayed 1 night in Jul 2023

6/10 Okay

Shawn

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Thomas

Stayed 1 night in Jul 2023

8/10 Good

Thomas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked our stay at the Motel 6. I would have to say the area is ok but a few of what looks to be long term residents were a bit questionable but caused us no issue. The hotel room was clean and the staff were very friendly. For the money paid it matched our expections.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 31 Jul,2023
Hi Thomas, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is nice and helpful. Unfortunately, they only housekeep the rooms after your departure and there is no microwave oven available.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 26 Jul,2023
Hi Felipe, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

george

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
would have nice to see more than coffee offered in AM
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 26 Jul,2023
Hi George, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Surya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice one
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 26 Jul,2023
Hi Surya, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

10/10 Excellent

Eric

Stayed 1 night in Jul 2023

8/10 Good

Jim

Stayed 4 nights in Jun 2023

2/10 Terrible

Rosanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude and untrained desk staff. Gross room. Worried this may have had bed bugs.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 10 Jul,2023
Hi Rosanna, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

William

Stayed 1 night in Jun 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
From check in to check out, everything was great!
Stayed 1 night in Jun 2023
Response from Nancy Y. on 4 Jul,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Todd

Disliked: Cleanliness, property conditions & facilities
Very dirty and unsafe area
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 26 Jun,2023
Hi Todd,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6