COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Phoenix Pavilion Hot Spring Hotel

Photo gallery for Phoenix Pavilion Hot Spring Hotel

Featured image
Terrace/patio
Individually decorated, blackout curtains, free WiFi, bed sheets
Individually decorated, blackout curtains, free WiFi, bed sheets
Individually decorated, blackout curtains, free WiFi, bed sheets

Overview of Phoenix Pavilion Hot Spring Hotel

Phoenix Pavilion Hot Spring Hotel

3 out of 5

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
1 Tianzhu Lane, Wenquan Road, Beitou District, Taipei, 112

Explore the area

  • Popular LocationBeitou Hot Springs Park4 min walk
  • Popular LocationTaipei Public Library Beitou6 min walk
  • Popular LocationBeitou Hot Springs Museum7 min walk
  • AirportTaipei (TPE-Taoyuan Intl.)46 min drive

Choose dates to view prices

About this area

Taipei

Located in Taipei's Beitou neighbourhood, Phoenix Pavilion Hot Spring Hotel is in the entertainment district and near a metro station. Lungshan Temple and National Taiwan Democracy Memorial Hall are notable landmarks, and travellers looking to shop may want to visit Shilin Night Market and Ningxia Night Market. Looking to enjoy an event or a match while in town? See what's going on at Taipei Arena.

What's nearby

  • Beitou Hot Springs Park - 4 min walk
  • Plum Garden - 5 min walk
  • Taipei Public Library Beitou - 6 min walk
  • Beitou Hot Springs Museum - 7 min walk
  • Taipei Veterans General Hospital - 8 min drive

Getting around

  • Xinbeitou Station - 9 min walk
  • Wanhua Station - 15 min drive
  • Taoyuan International Airport (TPE) - 46 min drive

About this property

Phoenix Pavilion Hot Spring Hotel

3-star Taipei hotel in Beitou, walk to Beitou Hot Springs Park
A restaurant, a 24-hour front desk and express check-out are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include tour/ticket assistance and a front desk safe. All rooms are individually decorated and offer free WiFi and free local calls. Guests can enjoy spring water baths, and other standard amenities include electric kettles and LED TVs.
Phoenix Pavilion Hot Spring Hotel offers 25 forms of air-conditioned accommodation with complimentary bottles of water and complimentary slippers. Each accommodation is individually decorated. LED televisions come with digital channels.

Bathrooms include a combined bath/shower unit, spring water baths, complimentary toiletries and hairdryers. This Taipei hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Return airport shuttle (surcharge)
  • Free local area shuttle up to 2 km

Food and drink

  • 1 restaurant

Things to do

  • Hot springs

Family friendly

  • Free area shuttle

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese

Spa

  • Hot springs open from 10:00 AM to 10:00 PM
  • Indoor hot springs

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Free local calls
  • Individually decorated
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 5:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Property registration number 298

We should mention

Hot springs access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel
Phoenix Pavilion Hot Spring Taipei
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring Hotel Hotel
Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel Hotel Taipei

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 148 out of 667 reviews
5 - Excellent 22%
Rating 4 - Good. 351 out of 667 reviews
4 - Good 53%
Rating 3 - Okay. 140 out of 667 reviews
3 - Okay 21%
Rating 2 - Poor. 21 out of 667 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 667 reviews
1 - Terrible 1%

3.8/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Overall ok
There’s no lift and very tiring to climb up and down. The room needs to be sound proof as the door is very thin and some hotel guests are very noisy at night. However, the driver of the free shuttle is very friendly and helpful and the receptionist is also very nice.
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Great but no lift
Service is very good as the staff is very friendly and helpful. However, there’s no lift and it’s tiring to climb all the way up to the 3rd floor. The beds are one the hardest that I have ever slept on.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staffs. Good breakfirst. And each room have bathroom for family SPA
Stayed 2 nights in Dec 2019