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"Great staff"

"I paid for an upgrade and when I got to my room there was furniture missing. The table-desk. There was an office chair but no table. I called front desk and got a desk later that day. Amenities such as coffee and water are not replenished daily. Even after I requested. Check in was typical GSR. Long line going to the front entrance door. Understaffed check in . I love this hotel and Reno. Been coming here for forty years. Just how it is here."

"Overall I was satisfied with the room however I did expect a little bit more from the resort Tower as far as maybe amenities like shampoos and conditioners I expected a little higher end than they had but other than that it was a fairly good room. "

"Excellent!! I always wanted to stay there but it's always sold out, I'll be back soon."

"Very clean room, nice atmosphere friendly staff"

"Everything you need next to an airport without being ripped off. Sure stay here again!"

"Clean room nice staff quiet hotel "

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"I just needed something safe for a night while traveling across the country. I was with a child and dog. I loved that the parking lot was well lit as I had a lot of luggage in the car. They had a designated dog area close to my room. The bed was comfy. The only reason I didn’t give 5 stars was because the room smelled strongly of cleaner. I expect to cover up prior dog smell. However, I appreciated that I could bring my fur baby along though. I’d stay again if needed."