PREM Group UK, South West England hotels

"Very friendly and helpful reception staff and a relaxing, laid back atmosphere "

"Staff , room , bar and location "

"Excellent service. We dropped off our bags early and they went in our rooms already when we returned later in the evening. The bath was the highlight of our stay with different saunas and small pools besides just the main large bath area."

"Fabulous room very clean, staff at reception and bar very friendly"

"Another excellent stay at this hotel. Great hotel in a good location and breakfast is good too. Only negative is lack of parking as carparks close by are really expensive (hotel does offer a bit of a discount)."

"Great room, spacious and clean. Quick check in and check out process."

"Lovely hotel in a great location. Staff very friendly and efficient. Would recommend."

"Our stay at the hotel was so enjoyable, we stayed two nights and it had all the amenities we needed for our stay and there are a few things really added to our experience that I want to praise: - Holding bags before checking in was extremely easy, you get given tickets correlating to your bags and made it very easy to keep them on hold whilst we explored pre- checkin - We chose to not have our room cleaned the first night of our stay, it was easy to hang the usual sign on our door but what was really lovely was that we came back to an extra loo roll and two more bottles of water in a bag on our door left by house-keeping. It's extra touches like these that really add to a stay! - Finally, my partner and I typically struggle with sleeping in hotel beds, we're both very much people that don't typically enjoy being away from our own however the beds we had in our room were second to none and both of us had a great night's sleep. The pillows in particular were amazing and really added to the comfort of the bed. Overall the stay was brilliant, and we'll definitely recommend Clayton to any friends that stay in Bristol, and will now look out for their hotels elsewhere from how positive this experience was!"

"Room was great nice and big. The staff was very friendly and helpful "