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"Amazing location and nice room and service"

"We loved everything about the Gainsborough, the staff were very helpful, the Spa was brilliant, the room was clean and today, also the maid was very polite and helpful. We were also upgraded to the Gainsborough suite as we mentioned it was our 25th anniversary so this was a plenty surprise, the hotel went above and beyond as they laid on a complementary fridge of drinks, a bottle of wine and a big box of Bath cheeses. Truly wonderful stay - thank you we come again."

"The room was great - certainly decorated differently. Food was fantastic "

"Friendly staff. Beautiful room. Clean and a fab breakfast. "

"Lovely clean room , although small and compact everything we needed was there . Friendly atmosphere at reception staff kept our cases safe whilst we shopped around the markets "

"Hotel was superb, Lucy was absolute amazing. Location was excellent. Breakfast was great too."

"Very welcoming and helpful staff"

"The hotel was busy with Christmas parties but we were welcomed and made to feel like valued guests by all the staff. Lovely room with a decking area for our dog and 5 star cleanliness. "

"The room was spotless, the staff were very pleasant and the Dyson hair dryer and ghds were an absolute bonus. Definitely will be returning "