Body wraps, body scrubs, facials, massage/treatment rooms
Check availability

Reviews of Meon Valley Hotel, Golf & Country Club

4 out of 5
Meon Valley Hotel, Golf & Country Club
Sandy Lane, Shedfield, Southampton, England

Reviews

7.0

Good

Rating 10 - Excellent. 276 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 181 out of 1000 reviews" "
Rating 4 - Poor. 110 out of 1000 reviews" "
Rating 2 - Terrible. 125 out of 1000 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During our two-night stay, my five-year-old daughter stumbled upon a bag of marijuana on our first night. Despite my wife mentioning a strange smell in the room (which I couldn't detect due to sinusitis), the reception and cleaning staff showed little concern when I reported it. They didn't even inquire about my daughter's well-being. Although she was fine, it would have been reassuring if they had shown more empathy. They didn't offer to change rooms or address the issue further. The incident made me question the cleanliness of the rooms, especially since a young child found the marijuana. Throughout the rest of our stay, I remained vigilant and discovered mold in the tub and on the ceiling of the leisure clubhouse. Overall, I'm not impressed with this place. I'd even go as far as to say it's worse than some cheap hotels in other towns.
Stayed 2 nights in May 2024

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service
Nice size room
Stayed 1 night in Apr 2024

2/10 Terrible

Stephen

Disliked: Staff & service, property conditions & facilities
Very bad customer Service at Management level hotel now part of Britannia hotel chain so wouldn’t expect anything else! And will get worse with lack of investment and decor and charging for extras that other chains include as standard do yourself a favour and book somewhere else
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Superior Rooms are excellent quality and I would recommend these for comfort. Some of the standard rooms needed upgrading
Stayed 1 night in Apr 2024

4/10 Poor

Summer

Stayed 1 night in Mar 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Apr 2024

4/10 Poor

Vinod

Travelled with family
Disliked: Staff & service
They charged for the swimming pool and gym which was not declared while booking. The room had quite a hot radiator next to the bed and the valve did not work to cool it down.
Stayed 1 night in Mar 2024

10/10 Excellent

Anya

Stayed 1 night in Mar 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed to check-in early and use spa facilities which are good , golf course was a good test
Stayed 1 night in Mar 2024

4/10 Poor

Kevin

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
2nd time being there after 8 years and it hasn't changed, very dated. Some doors and windows are dirty. Grass area outside of room window was overgrown with broken slabs thrown on the grass. TV in first room didn't work, tap in shower didn't work properly.
Stayed 1 night in Mar 2024

10/10 Excellent

Jayashree

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Christina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you get there, they tell you the swimming pool has limited access and you have to pay £5 extra per person to use. The rooms are old with carpet coming up. Course views are actually of the car park. Nothing in the bathroom other than a very small bar of soap. You’d be better staying at a premier inn as the food isn’t a nice but very expensive!!!

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Kate

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I hate giving poor reviews but this was disappointing and seemed poor value for money. Shabby, dated and poorly maintained. Inattentive service and understaffed. Did not really offer “country club” promise. Two night stay and no housekeeping or explanation offered. Breakfast was a sad truck stop experience. Couldn’t wait to leave.
Stayed 2 nights in Feb 2024

6/10 Okay

Emma

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Good value for money but you have to pay £5 per person to use the gym and swimming pool. Swimming pool was heaving with people. Bar area good but some unsavoury people staying. Lots of dogs!
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend walking break
Hotel was as expected. Breakfast was ok, nothing special. When we booked the hotel the spa was advertised as free for guests, however when we checked in, we were told the spa had changed it's policy and would now charge £5.00 per person per visit! When we went to the spa the receptionist neglected to mention we would need £1.00 coin for the locker! This was not the fault of the hotel though
Stayed 2 nights in Feb 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra charges - no room clean
Stayed 2 nights and found that my room was not cleaned or bed made - when asked reception told beds only made if stay is over 5 nights. Also extra charge for using the gym - neither of these are in the hotel lusting
Stayed 2 nights in Feb 2024

2/10 Terrible

Neil

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelt terribly of smoke despite being a no-smoking room. It was so bad to the point that my bag even smelt of it when I left. The room was very dated, bar closed very early.

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Anthony

Business traveller
Disliked: Property conditions & facilities, room comfort
No hot water
Stayed for five nights had no hot water for two of the mornings when told reception was told sorry we will look into it not a lot we can do at the moment when I asked for some sort of recompense was told I would have to phone the main office of Britannia
Stayed 5 nights in Jan 2024

6/10 Okay

Matthew

Business traveller
Liked: Room comfort
A budget hotel, what do you expect for the money!
A cheap and reasonable place to stay, room cleanliness not the best, toe nail clippings and sanitary towel in bathroom bin, not emptied. Seems the room also only gets cleaned when you leave or if you ask at reception.
Stayed 3 nights in Jan 2024

8/10 Good

merrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Helena

Stayed 1 night in Jan 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
perfect start to new years, good pints too
This is a beautiful place with lots of facilities available. reception and bar staff were polite and welcoming, especially the reception staff. The room was clean, a few scuffs like gum on the carpet but otherwise the room itself was perfect, the bath was wonderful, too.
Stayed 1 night in Dec 2023

8/10 Good

Susan

Stayed 1 night in Dec 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and convenient.
Stayed 2 nights in Dec 2023

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff very helpful and professional. Room was comfortable and clean.
Stayed 1 night in Dec 2023

8/10 Good

Ivana

Stayed 1 night in Nov 2023

10/10 Excellent

Eamonn

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nights stay. Had a decent room this time. Brekkie still a bit grotty but cleanliness has def improved.
Stayed 1 night in Nov 2023

8/10 Good

Adam

Stayed 1 night in Nov 2023

10/10 Excellent

The flat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The pool was lovely staff was really friendly room was ok for the money we paid (it didn’t have a window it made me feel a bit claustrophobic but it was fine for one night) overall a good stay
Stayed 1 night in Nov 2023

10/10 Excellent

Norjmaa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lucy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds
Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 2 nights in Oct 2023

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip, then stayed for a couple of days to visit the area. Was a nice location, the only down side was the very busy car park, which was at capacity the whole time. Nice amenities, staff friendly. Adequate food and drink provision. Some decor seemed a bit dated. Would stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Disliked: Room comfort
Overall good
Lovely hotel, beautiful reception area and helpful staff when checking in, the room was nice and clean, unfortunately there was no information in the room regarding the resturant or the room service that is advertised, no menu and no alternative options close by for when the resturant is fully booked (which it was). Also the beds were not very comfortable, very very firm and although this is personal choice we both struggled to sleep well which is unfortunate. The breakfast was delicious though, lovely service, well laid out and a lot of choice. Lovely touch having the dedicated gluten free toaster and choices for coeliacs. Lots of parking however this was all full and finding a space was very difficult, ended up having to park on grass in an area designed for golfers and not overnight guests. Overall we enjoyed our stay and would return but would like to try different beds!
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Not the best
Lovely location. Parking a nightmare and we had to park 100 meters away on a field a car park. Sauna, steam room, pool and jacuzzi nice but looking a bit tatty. Bed was too hard, I had worse nights sleep ever and woke up in agony.
Stayed 1 night in Oct 2023

6/10 Okay

Louise

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were lovely, although needed more. Waited 15 mins in a queue to check in, which was tricky with bags/luggage. The room was nice and clean enough. No window, but was sold as such. My only concern was directly outside my room, and my first view, was a clutter of 'stuff' including canvases, lampshades, chairs and other bits and bobs blocking a corridor area. There was an "attempt' to hide it with a small screen and a chair but it didnt look good and I felt was a fire risk? This sadly let a lovely hotel down for me.
Stayed 2 nights in Oct 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Melanie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Last minute stay.
Decided last minute to have a ‘Mums’ night off. Setting is lovely, check in seemed a bit slow as only one member of staff on duty and he was unfortunately dealing with a complaint. But ultimately polite and efficient. The lobby was bright and clean. We had booked a ‘quad’ room for 2 adults which meant two double beds. The room was well proportioned, bright and clean. The bathroom was a bit tired and considering this room was potentially for 4 guests there was only one set of toiletries. The beds were very comfy although one was very noisy. We didn’t book breakfast, so can’t comment. Again only one staff member at checkout and it was busy. But everything went smoothly and she even made time to arrange a taxi. Will definitely stay again, with some planning this time to fully spore the facilities.
Stayed 1 night in Oct 2023

6/10 Okay

Jackie

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
brill experience :)
Loved all aspects, staff smiley and helpful, facilities wonderful. excellent all round!
Stayed 2 nights in Aug 2023

8/10 Good

Joshua

Stayed 1 night in Sep 2023