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"W"

"We had a fantastic stay at Hotel Ambassador Zermatt for 3-nights. The location is walkable distance to everything, and less than a 5 minute walk from the main train station. The property is clean, the staff was extremely friendly, and we loved having breakfast before starting our day on the slopes. Know that the sauna has limited hours, closing at 8pm. And most restaurants don't open for dinner until 6pm. We did not use the on-site restaurant but it looked really nice. Our room was great for the four of us, a 2-bedroom unit with a balcony towards the mountains with a Matterhorn view. We would absolutely stay here again. The price was just right and the location can't be beat. The walk to the Sunnegga-Rothorn tunnel entrance was about 10 minutes. There are two green bus stops 1 block away. Taxi services are available all around town and take card payments. "

"Great location beside the lake and five minutes to the station. Great views of the town and lake. Relatively expensive, but what do you expect, this is St Moritz. Excellent breakfast. Room was fine. Lighting in the room could be improved. Subdued lighting is Ok for a romantic restaurant but not when you’re packing your bag and you need to find a missing pair of socks. Staff on Reception were helpful. The guy on the bar with the fancy moustache was hopeless, far too slow. He was more interested in chatting to a couple of women at the bar from the US. Perhaps it was the prospect of a tip? Anyway, no coffee for us which was unfortunate."

"Very nice room. Very friendly staff. Very close to the train station and main shopping. "

"Lovely mountain chalet"

"A quaint place to stay with some unique amenities. "

"Everything, as a guy from a very small town in indiana i never felt more out of place but at home at the same time "

"I wouldn't stay anywhere else for access to Zermatt. The hotel is impeccable. This year there is a new shuttle service to Zermatt. Immaculate vehicles with very friendly and very informative drivers. It made a huge difference to the shuttle train and less expensive."

"Excellent location in the heart of town. Room comfortable. Only negative was the shower, as the holder for the shower head needed fixing"