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Reviews of Piazza Heritage Hotel

4 out of 5
Piazza Heritage Hotel
Kraj Svete Marije 1, Split

Reviews

9.8

Exceptional

Rating 10 - Excellent. 207 out of 247 reviews" "
Rating 8 - Good. 35 out of 247 reviews" "
Rating 6 - Okay. 4 out of 247 reviews" "
Rating 4 - Poor. 1 out of 247 reviews" "
Rating 2 - Terrible. 0 out of 247 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the center of everything. Easy to get to from the water and the staff went above and beyond. They provided help with luggage from our arrival point and gave us a packed breakfast on our long tour day and towels to take on another excursion.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 6 nights in Mar 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit to Croatia
At times there was an odor of sewage in tge bathroom. The proprty uses centuries old sewage systems so ofor .ight have been expected. We bought a soy candle which took care of the situation. The staff was amazing and especially helpful to two older travelers on their first trip to Croatia
Stayed 3 nights in Dec 2023

10/10 Excellent

Georgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff. Met us at the entrance to old town and walked us to the hotel and then offered us a complimentary ride to the bus depot.
Stayed 1 night in Dec 2023

10/10 Excellent

Georgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were met by the hotel staff at our arrival at the gate to the old town and escorted to our hotel. Breakfast was wonderful and staff was beyond helpful in every aspect. Have even arranged a golf cart to drive us and our luggage to the bus depot!
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three nights. Extremely friendly and helpful staff. Love the hotel itself and the location was perfect for our plans. Highly recommend.
Stayed 3 nights in Oct 2023

10/10 Excellent

Charles

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional property and location! The rooms were exactly as advertised and the air conditioning made the room perfectly comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Ralf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with high ceilings. Plenty of space. Very convenient location as your right in the walled city. The staff was most accommodating in all manners. Had to leave early morning for flight out, so they prepared a box breakfast for us, and the hotel staff even escorted us to the taxi pickup area at 5:00 AM to ensure we found it outside the walled city. Would stay again if in Splt.
Stayed 1 night in Sep 2023

8/10 Good

Jeffry

Stayed 1 night in Sep 2023

10/10 Excellent

Paul, Rockingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were amazingly hospitable. They actually sent someone to the ferry to chauffeur our car inside the city giving us celebrity drop off service since the hotel is in the middle of pedestrian only zone filled with any and everything you could want. The hotel fit and finish rivals and possibly exceeds the White House! - right-sized for the historical city square but very upscale inside with new renovation. Well worth the cost of straying and since we actually just staged our return flight back to the US we’re actually sorry we just did a “touch & go” and didn’t stay longer after several weeks on Brac. I personally think Split can’t be more charming than from a stay at the Piazza!
Stayed 1 night in Sep 2023

10/10 Excellent

Jill, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Nannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

JOANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Right in old town. Reception staff were amazing. Helped us book dinners and tours. The room was great.
Stayed 1 night in Jul 2023

10/10 Excellent

DEBASHIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel & its staff!!
Brilliant hotel. Great location surrounded by amazing restaurants & close to the waterfront. The staff were beyond brilliant, very helpful setting up the parking and restaurant reservations and generally helpful and courteous! Comfy beds & great water pressure in the shower. Would definitely recommend to anyone!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Anita

Stayed 3 nights in Jun 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Marin was very helpful in helpful pick us up with lugggae from bus station! Yea
Stayed 1 night in Jun 2023

8/10 Good

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, friendly and helpful staff.

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Shower was blocked
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and Hotel. Very helpful and professional. Thank you
Stayed 2 nights in Jun 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the heart of historic, beautiful Split
Amazing, knowledgeable and friendly staff. Gorgeous location. Comfortable and well appointed rooms.
Stayed 1 night in May 2023

6/10 Okay

Jann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel- room was large, clean, comfortable. Staff extremely helpful. However it is very noisy (music- people on the street) until 1-2 AM.
Stayed 2 nights in May 2023

4/10 Poor

Ladee

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not nice (outside of bathroom), there was a smell, and you could hear everyone in their rooms. Would not recommend staying here. Getting to hotel is complicated if you have car.
Stayed 3 nights in Apr 2023

10/10 Excellent

Melody

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of the Old town in Split. It was a perfect location that was central to Splite Old Town and also to the front seaport area. The staff was very friendly and helpful! 10 Plus!! I recommend it to anyone staying in Split! It also had a kitchen area that was really nice.
Stayed 3 nights in Apr 2023

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking around, friendly staff
Stayed 3 nights in Apr 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best hotel in Split, lovely historic building, perfect location, lovely decoration, comfortable bed… the best.
Stayed 1 night in Apr 2023

10/10 Excellent

STEVE, Pearland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff in central location in Old Town Split. Very good included breakfast and great diving options within walking distance. Loved our stay there!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding hotel with first class staff..
Stayed 3 nights in Mar 2023

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel within the ruins of Diocletians’s Palace.
Stayed 1 night in Mar 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Paolo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST hotel and service I could ask for!
I will run out of superlatives to describe how well we were treated during our stay in this very lovely hotel. The hotel was right smack in the middle of the best plaza by the Palace. We were picked up by Mario from the airport and he also brought us to the airport when we left — and I cannot appreciate enough the fact the he walked so far just so that he can carry our bags for us, especially since I have elderly parents. We were very grateful to him. We then had the pleasure of meeting Mira — who took care of us the entire time. First she upgraded us to the best room of the hotel overlooking the square, then she allowed us to leave our luggages with her when we went to Dubrovnik for a few days. She was extremely pleasant, patient, and beautiful like a movie star! She is the spitting image of Linda Fiorentino from Men in Black. We throughly enjoyed our stay at the hotel. The room was spacious and beautiful with an amazing balcony. The bathroom was equally lovely. I can’t wait to go back to Split just so that I can see Mira and Mario again. Thank you for everything!
Stayed 1 night in Nov 2022

10/10 Excellent

bert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and location. Parking worked quite well but took some playing to use

10/10 Excellent

Gustavo, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service
Excellent services and great location
Stayed 3 nights in Sep 2022

10/10 Excellent

LIDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendliness and breakfast.
Stayed 2 nights in Sep 2022

10/10 Excellent

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegance and premium service from the moment we walked in the door. The staff could not have been friendlier or more accommodating. They even arranged for us to have breakfast boxes at 5am as we had to leave for an early flight. Wonderful location. Would stay here again anytime!
Stayed 3 nights in Sep 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, attentive, and friendly. Location was central in Old Town Split and a gem of the People’s Plaza.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sherman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 3 nights in Sep 2022

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect highly recomended
Stayed 1 night in Sep 2022

10/10 Excellent

Seb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in, to the moment we checked out the staff were brilliant. They couldn’t be any more helpful. The rooms are well designed, spacious, extremely clean and surprisingly quiet given the central location. The breakfast at the restaurant next door was excellent. I wouldn’t hesitate to recommend this property, it has everything you need to make the most of a brilliant city.
Stayed 3 nights in Aug 2022

8/10 Good

Naticha

Stayed 3 nights in Aug 2022

10/10 Excellent

Heather and Charles

Travelled with family
Liked: Cleanliness, staff & service
I don’t usually write reviews, but we had an especially nice visit in this hotel. The staff, especially Yelena at the front desk, was exceptional. My husband forgot his jacket in the hotel and it was found and we were called before we were a few blocks away. Breakfast was very nice. All around a wonderful hotel in the center of all you want to see in Split
Stayed 1 night in Aug 2022

10/10 Excellent

Jackie, San Mateo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were amazing!
Stayed 4 nights in Jul 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little gem in Split
Loved the piazza hotel - I would go back any day.. even though it was in the heart of old town, it was quiet and perfect!
Stayed 2 nights in Jul 2022

10/10 Excellent

cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent service and best location!!! Highly recommended
Stayed 2 nights in Jul 2022

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, breakfast provided each day was delicious, large spacious rooms and bathrooms
Stayed 3 nights in Jul 2022

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property could not be located in a more convenient location! It is right on the square in old Hvar. It is a BEAUTIFUL hotel with extremely nice and helpful front desk staff. The AC felt great with the really hot Hvar heat and the black out shades were great for sleeping in after a long day of travel. The front desk gave us great restaurant recommendations and made reservations for us. Loved this place and would definitely return!
Stayed 2 nights in Jun 2022

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, great service.
Stayed 1 night in Jun 2022

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly and attentive staff. The only issue was a lack of hot water due to a malfunction of some sort. Breakfast was great and selection plentiful, including made to order eggs. Most activities are just steps away.
Stayed 4 nights in Jun 2022

10/10 Excellent

Diana, Pleasant Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the room was perfect.
Stayed 1 night in Jun 2022