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Reviews of Quality Inn Oakwood

2.5 out of 5
Quality Inn Oakwood
7919 N Division St, Spokane, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 1005 reviews" "
Rating 8 - Good. 302 out of 1005 reviews" "
Rating 6 - Okay. 49 out of 1005 reviews" "
Rating 4 - Poor. 15 out of 1005 reviews" "
Rating 2 - Terrible. 5 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very friendly staff.
Stayed 3 nights in May 2024

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time.
Stayed 3 nights in Apr 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was friendly and efficient. Breakfast definitely better than many other comparable hotels.
Stayed 2 nights in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Beds were comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and room service on request
Stayed 5 nights in Apr 2024

10/10 Excellent

Chris

Stayed 1 night in Apr 2024

10/10 Excellent

MERIAH J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice rooms. Great continental breakfast options.
Stayed 3 nights in Apr 2024

8/10 Good

Vannie

Stayed 1 night in Apr 2024

6/10 Okay

Shinji

Good
Stayed 4 nights in Apr 2024

10/10 Excellent

Barbara, Hickory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast bar, very convenient to everything and staff was very helpful and courteous.
Stayed 2 nights in Mar 2024
Response from Customer Relations Agent on 2 May,2024
Thank you for allowing the Oakwood staff to welcome you warmly to our property. We are delighted to hear that it was centrally located for your Spokane activities! I will be sure to pass along your kudos to the team!

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the 24 hrs pool, although the hot tub was working, the jets would not turn on. Still nice to soak, but they weren't working when we stayed 5 months ago. Everything else was great! Delicious hot breakfast with many choices. We really like staying at Oakwood.
Stayed 2 nights in Mar 2024
Response from Relations Agent on 1 May,2024
We understand your disappointment in the lack of jets but are glad to hear that you had a nice hot soak in the hot tub. Thank you for booking with the Oakwood we hope to host you again in the future.

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly, Lolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was super friendly. Lobby halls and rooms are clean. Love the 12pm check out and the pool & spa being open 24 hours. Beds are really hard but that was the only negative.
Stayed 2 nights in Mar 2024
Response from Customer Relations Agent on 30 Apr,2024
Thank you for allowing the Oakwood staff to welcome you warmly to our hotel! Its great to hear you were able to take advantage of our hotel amenities- but I am sorry to hear you found the bed in your room to be uncomfortable. I hope you will still book with our property during your next trip to Spokane.

10/10 Excellent

Christopher, Seattle

Stayed 1 night in Mar 2024

8/10 Good

Cris

Stayed 2 nights in Mar 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is obviously a well run establishment. I normally have stayed at other hotels in my past 5 years of visiting Spokane. But, I feel like I have found a new place to stay when I'm there. The staff was great. They got me checked in quickly. they were friendly and helpful. The breakfast was really good. The staff made sure the food was fresh and well stocked. They were friendly. The room was nice and clean. They accomidated me with a ground floor room like I asked for. Even though it was busy because of a big basketball tournamant, it was not too chaotic, which I appreciated. Well, done!
Stayed 3 nights in Mar 2024
Response from Oakwood Relations Agent on 21 Apr,2024
Thank you for giving the Oakwood staff a chance to host you during your latest trip to Spokane! I will pass along your kudos to the team- we look forward to hosting you again soon!

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, modern room. Comfortable beds. Larger refrigerator than most hotel rooms. Nice breakfast area with decent choices.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tera

Stayed 1 night in Jan 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay
Stayed 2 nights in Feb 2024

4/10 Poor

April

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Martha

Stayed 2 nights in Feb 2024

10/10 Excellent

Ashten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was open all night, we didn't have to check in & rush to dinner before letting our son swim. My family & I absolutely loved this place.
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, polite staff, Excellent services
Stayed 3 nights in Feb 2024

6/10 Okay

Sebastian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall terrible.
Stayed 1 night in Feb 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kayla at the front desk was very friendly and helpful, she even called to our room to make sure everything was good for us
Stayed 2 nights in Feb 2024

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room...
Stayed 3 nights in Feb 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jasen

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is very clean and the breakfast is amazing
Stayed 1 night in Feb 2024

8/10 Good

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Sean

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff!
Stayed 2 nights in Jan 2024

10/10 Excellent

Shirley

Stayed 2 nights in Jan 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant experience
We had a very pleasant experience and will definitely stay there again 😀
Stayed 1 night in Jan 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Spokane.
Very nice!
Stayed 1 night in Jan 2024

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good job
Stayed 1 night in Jan 2024

6/10 Okay

Horacio

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jackie

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thus is the perfect place to stay if you’re here to watch Whitworth sports. Super convenient and close to campus!
Stayed 1 night in Jan 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
desk assigned me to a room that didn't reflect my prior wishes and was a single bed room when I had pain for a two queen room. They fixed this at my insistence. Night desk guy treated me a little like a vagrant.
Stayed 11 nights in Dec 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Courtney

Stayed 1 night in Jan 2024

8/10 Good

Dave

Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Alma

Itsnomey
Stayed 2 nights in Dec 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel experience
Really nice facility, clean, well maintained, nice room, helpful staff, and in a great location with all kinds of restaurants nearby. Would definitely return.
Stayed 1 night in Jan 2024

8/10 Good

Carlie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad the breakfast was awesome and the pool and hot tub were clean. The rooms weren't too shabby. The beds were pretty uncomfortable but I mean if it's not your bed are you really sleeping comfortably lol It was pretty busy, lots of kids because there was some baseball and basketball tournaments going on. A little noisy at night because of the street it's on. It was a nice stay tho we enjoyed it.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly and helpful staff. Great place for a over night stay. Would stay again next in town :-)
Stayed 1 night in Jan 2024

10/10 Excellent

Yelena

Travelled with family
Stayed 4 nights in Dec 2023