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"Outside of the fire alarm going off. It was a good stay. Would stay here again. Staff was accommodating "

"Did not eat breakfast at the hotel. So many options to walk to around the hotel. "

"great room and helpful guidance from the front desk on different amenities "

"Room was great"

"Staff were all amazing. Friendly, enthusiastic, and made our stay a pleasure. Special call out to Loretta who was cleaning the room, but every single person of the hotel was fabulous. We love the location, and in spite of some difficulties with the internet and the heating system, everyone's reaction to it and friendly response was just incredible. We will 100% be back. "

"Perfect room though just an interior building view, nice and quiet. Excellent pool was actually adequate for a lap swim and nice gym too. Superb coffee shop on the corner, and stick with the valet parking, the private garage next door only saves a few dollars… :)"

"All of it! And the staff was very very friendly! I enjoyed my experience a lot ^^"

"Location to all the museums( within walking distance), room was clean and comfortable. I loved the food choices from within (Crimson bar) to the local Chinese cuisine food places. The Staff was friendly and accommodating. "

"I love Citizen M thanks to their amazing team of people, who truly make you feel so welcome and at home. On this visit Mecca was amazing. She handled two issues that I had with my reservation while also doing a great job welcoming all of the arriving guests and handling multiple other things at the same time - all with a warm welcome and a smile for everyone she encountered. Thank you Citizen M and Mecca! "