Dear Sir/Madam, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Kind regards, Budi Wahjono General Manager

Dear Mr. Cristiano, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Kind regards, Budi Wahjono General Manager

Dear Sir/Madam, Thank you for taking you time to provide this review, and it was a pleasure to have you stay with us in Solo. I am delighted that you enjoyed your stay, and I will pass your kind words onto my entire team. I have a wonderful team, and we will certainly look at how we can strive to better our guest service. We sincerely hope to welcome you back in the near future to Novotel Solo. Best wishes, Budi Wahjono General Manager

Dear Mr. Andrew, Thank you for sharing your concerns in reference to your recent experience at our hotel. It is regretful to learn that you had an unpleasant experience. Allow me to express my sincerest regret and apologies as I am distressed that we fell short of your expectations and we understand this type of unpleasant experience should not had happened during your stay. Please rest assured that I have personally shared your concerns and feedback to our respective department head for our immediate action regarding those issue. We wish you will give us the opportunity to better serve you in the near future. Sincerely, Budi Wahjono General Manager

Dear Edith, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service; I am so pleased you enjoyed our services and facilities. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Sincerely, Budi Wahjono General Manager

Dear Mr / Mrs. Francis, Thank you very much for staying with us and taking the time to write this positive and things to improve feedback. I am delighted you enjoyed our service, our central location that let our guests to experience the best of Solo. We are looking forward to having the pleasure of welcoming you again to Novotel Solo in the near future, with another cozy experience. Warm Regards, Budi Wahjono General Manager

Dear Mr. Chrisantus, Thank you for taking the time to share with others your last experience in Novotel Solo. We are glad that you enjoyed our service and the traditional javanese ambience. I will share your comments with the team team to encourage them to keep providing the highest guest service possible. See you soon in Solo for another great experience. Warm Regards, Budi Wahjono General Manager

Dear valued guest, thank you for visiting Novotel Solo and to give us review. It is a pleasure to receive positive feedback. We hope that we are able to provide what you expected during the stay. We look forward to welcoming you back. Sincerely, Budi Wahjono General Manager

Dear Mr. Tim, thank you for staying in Novotel Solo and to share your experiences during your stay. We are delighted to know that you had nice stay, enjoyed our room, facilities, and hotel location. We look froward to welcoming you back. Sincerely, Budi Wahjono General Manager

Dear Mr. / Ms. Ashaari, thank you for staying in Novotel Solo and to give us feedback. It is a pleasure to know that our hotel is recommended place to stay. We look forward to welcoming you back. Sincerely, Budi Wahjono, General Manager.

Dear Mr. Muhammad, Thank you very much for staying with us and taking the time to write this positive and things to improve feedback. We are happy to know that we had been chosen as your second home in every Lebaran. We are waiting for you to come back soon. Warm Regards, Budi Wahjono General Manager

Dear Raj, Thank you for taking your time to share your experience. We are disappointed that in this instance we failed to exceed your expectations, and thank you for your compliments regarding the strategic location and staff attitude which I believe has contributed to your satisfaction. I have taken note your comment regarding room odor and breakfast quality seriously to make an immediate improvement. We are looking forward to having the pleasure of welcoming you again to Novotel Solo in the near future. Sincerely, Florent Michaud General Manager

Dear Anonymous, Thank you for your kind review. Great to read that you enjoyed stay with us and our food quality meet your expectation. We sincerely hope to welcome you back in the near future. Best Regards, Florent Michaud General Manager

Dear Fritz, We appreciate you taking the time to review our hotel. I have a wonderful team, and we will certainly look at how we can strive to better our guest service. We sincerely hope to welcome you back in the near future. Warm Regards, Taufan Barnas Operations Manager

Dear Sentot, Thank you for taking the time to provide your review, and I am indeed delighted you enjoyed your time in Solo. I will share your comments with my entire team at our next staff meeting. I am sure they will be encouraged to continue to strive for service excellence. We would like to wish you safe onward travels, and sincerely hope to welcome you back soon. Kind regards, Brian Townsend General Manager

Dear Iisdiono, Thank you for taking the time to post your review, and we are very grateful for choosing Novotel Solo for your stay. I am very pleased you enjoyed your stay, and I will pass on your comments to my ensure team. I am very proud of my team, and we continue to strive for the highest possible service levels. Thank you again, and we sincerely hope to welcome you back in the near future. Kind regards, Brian Townsend General Manager

Dear Winnie, Thank you for staying with us in Novotel Solo, and we are very grateful for you taking your time to provide your feedback. I am delighted that you for our hotel rooms comfortable and that you enjoyed your stay. I am very proud of my entire team, and I will pass on your comments of their friendly nature; I am sure this feedback will be very well received, and encourage them to continue to provide outstanding guest service. Winnie, we would be very pleased to have you stay again, and we looking to serve you again. Wishing you safe onward travels; see you soon.. Sincerely, Brian Townsend General Manager

Thank you for taking the time to post your review and your kind comments. I am very pleased you enjoyed the service of my fantastic staff, and your guest room. It is also wonderful to hear that our centre city location enabled you to enjoy the heart of Solo. We wish you safe onward travels, and sincerely hope to welcome you back in the near future. Kind regards, Brian Townsend General Manager

Dear Tara, Thank you for your choosing to stay with Novotel Solo, and taking the time to post your review. We are delighted that you enjoyed your stay, and very pleased you were able to relax and enjoy Solo, and our Central Java hospitality. I am very pleased you we able to make use of our airport transfer, and sincerely hope you experience some of Solo's traditional local cuisine.. I am sorry we don't have stamps available at the hotel, yet my team is always able to assist where we can. Thank you again for taking the time in your review, and we do hope to welcome you back in the future. Kind regards, Brian Townsend General Manager

Dear Sir, Thank you for taking the time to complete an online review of your recent visit with us. We spent a good deal of time making sure our hotel designs were very comfortable but also contained almost everything a modern traveler could require. We have shared your feedback with all the team, which will generates then further motivation and improvement to provide the best of service for all our guests. We look forward to welcoming you back to the Novotel Solo in the near future. Best Regards, Management

Dear Glenn, we were very pleased to have you stay with us, and very proud you enjoyed our friendly service. We have a wonderful team, and very proud of their service and attention. We look forward to welcoming you back to the Novotel Solo in the near future for another great experience Kind Regards, Management

Dear Chok Beeng, On behalf of my entire team, we are very pleased that you enjoyed your stay in Solo, and it was a pleasure to have you stay in Novotel. It is wonderful that you were able to take advantage of our central city location, and enjoy some of our local traditional foods. I thank you for your comments regarding the elevator - we are currently upgrading the security & software of the elevators, and we will continue to monitor its performance. Chok Beeng, we sincerely appreciate your feedback, and indeed look forward to welcoming you back in the future. Kind regards, Brian Townsend General Manager,

Dear mb, I would like to take this opportunity to thank you for your review, and update you on a number of improvements made since your stay. I am very pleased to inform you the hotel has replaced the entire guest room corridor carpets, as well as replacing our bath linens. We appreciate your feedback, and it is through this feedback that we continue to improve our guest service and facilities. We do hope to welcome you back in the near future, so you can enjoy our improved facilities and service. Kind regards, Brian Townsend General Manager

Dear Troy, On behalf of my entire time, we thank you for your review, and a very pleased that you enjoyed your stay. I do apologise for the relocation of our restaurant during our renovation period, and the subsequent issues with the buffet during this busy period, yet sincerely thank you for your comments. It is through this feedback that we continue to improve our guest service. We sincerely hope to welcome you back to Novotel Solo in the near future. Kind regards, Brian Townsend General Manager

Dear Valued Traveller, We are very pleased you enjoyed your stay, and we sincerely thank you for taking the time to provide a review following your stay with us. I have a wonderful team, and I am delighted that you enjoyed their service and can-do attitude. I am also appreciative of your comments regarding our beds - we continue to upgrade our linens, and have recently replaced all guest room corridor carpets. We do hope to be able to welcome you back in the near future. Kind regards, Brian Townsend General Manager

Dear Valued Guest, We are very pleased you enjoyed your stay, and we sincerely thank you for taking the time to provide a rating for our hotel. We do hope to be able to welcome you back in the near future. Kind regards, Brian Townsend General Manager

Dear Abd, Thank you for taking the time to review our hotel, and I am delighted to read your feedback. We are constantly reviewing how we can improve our guest service and hotel facilities; this feedback is very valuable to us. We sincerely look forward to welcoming you back to Novotel Solo in the near future. Kind regards, Brian Townsend General Manager

Dear Felix, Thank you for taking the time to review our hotel, and I am delighted to read your feedback. I have a wonderful team of staff, and I am proud of their service to you. We are constantly reviewing how we can improve our guest service and hotel facilities; this feedback is very valuable to us. We sincerely look forward to welcoming you back to Novotel Solo in the near future. Kind regards, Brian Townsend General Manager

Dear Mgusyev, Thank you for taking the time to review our hotel, and I am delighted to read your feedback. I am very pleased you enjoyed our Food & Beverage, along with our Wi-Fi facilities. I am sorry for the confusion with the bedding configuration - I fear that this was mis-understood and we apologise for this. We are constantly reviewing how we can improve our guest service and hotel facilities; this feedback is very valuable to us. We sincerely look forward to welcoming you back to Novotel Solo in the near future. Kind regards, Brian Townsend General Manager

Dear Fred, It was a pleasure to again review your feedback, and I am pleased to inform you that the hotel has undergone room renovations since you stayed. The hotel has upgraded all rooms, guest room corridors and our restaurant, to provide the highest possible guest experience. We sincerely hope to welcome you back in the future so we can showcase our improvements. Kind regards, Brian Townsend General Manager

Dear Valued Guest, We are very pleased you enjoyed your stay, and we sincerely thank you for taking the time to provide a rating for our hotel. Whilst Solo has many tourist attractions, it is true that many of these focus on the traditional Batik production, and thus they are not working on Sunday. We do have our Batik museum which is open, along with some wonderful culinary experiences. We do hope to be able to welcome you back in the near future. Kind regards, Brian Townsend General Manager

Dear Denny310801, We are very pleased you enjoyed your stay, and we sincerely thank you for taking the time to provide a rating for our hotel. We regularly review past reviews, and your feedback has certainly been considered in our new Bed and Breakfast inclusive packages. We do hope to be able to welcome you back in the near future. Kind regards, Brian Townsend General Manager