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Reviews of Hotel Metro International

3.5 out of 5
Hotel Metro International
East Bondor Bazar, Sylhet

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zakaria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great location, and very friendly staff. Overall excellent for the price paid. Recommend and will stay again.
Stayed 2 nights in Apr 2024

8/10 Good

Md Nyem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good indeed.
Stayed 1 night in Jan 2024

8/10 Good

Emdadul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 2 nights in Aug 2022
Response from Mahbubur Rahman, Manager on 14 Aug,2022
Thanks for staying with us :) Dear Mr. Guest Name, Thank you for choosing the Hotel Metro International in Sylhet for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have over-looked, please let us know. Once Again thank you for staying with us during your visit to Sylhet, and we invite you to include us in your future plans when you visit this area again. Looking forward to welcome you again soon. Thanks with regards,

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from shahed on 12 Sept,2019
Thanks for staying with us :) Dear Sir, Thank you for choosing the Hotel Metro International in Sylhet for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have over-looked, please let us know. Once Again thank you for staying with us during your visit to Sylhet, and we invite you to include us in your future plans when you visit this area again. Looking forward to welcome you again soon. Thanks with regards, Hotel Metro International

8/10 Good

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from shahed on 11 Sept,2019
Thank you so much sir

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Metro - an excellent all round choice!
This was the third time I have stayed at Hotel Metro, and I would most certainly start there again. The staff are all friendly, helpful and courteous - willingly catering for all needs. The rooms are clean, spacious and well maintained. A good choice of breakfast options are offered, which is included in the nightly rate. Thank you Hotel Metro staff. I look forward to staying at the hotel again in the future and would most certainly recommend it to anyone looking for a good standard of hotel without overinflated prices.
Stayed 4 nights in Jul 2019
Response from Mahbubur Rahman on 28 Jul,2019
Thank you so much for your review.

6/10 Okay

Robert, Shanghai

Liked: Staff & service
Noisy, noisy hotel in the heart of Sylhet
Basic hotel which is very noisy both inside and out. Helpful staff though and a reasonable breakfast. Room is basic, but clean and water hot. Don't think it represents good value for money, but Sylhet has few cheap options.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good experience
The hotel has all the facilities I need - good Wifi, hot water, comfortable bed. My room was spacious and comfortable. They happily changed my room when I requested a room with a better view with no argument. The hotel is in a good location close to the river and the local amenities (such as they are). All the staff were very helpful and friendly. The food in the restaurant was good quality and a good price. There were many locals eating in the restaurant which is always a good sign. I would be very happy to stay at this hotel if I return to Sylhet.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff. Also very clean.
Staff so helpful and friendly. Very clean and well decorated. Excellent service.

8/10 Good

Jérôme

Stayed 4 nights in Jun 2023
Response from Mahbubur Rahman on 15 Jun,2023
Dear Jérôme Camus,Thank you for choosing the Hotel Metro International in Sylhet for your stay.Commitment to service and guest satisfaction is our main concern.Our team have tried to anticipate your needs, however, if there is anything that we have over-looked, please let us know.Once Again thank you for staying with us during your visit to Sylhet, and we invite you to include us in your future plans when you visit this area again.Looking forward to welcome you again soon. Thanks with regards,Hotel Metro International