Syosset Hotels from S$128

""I was disappointed with the service during my stay. Upon check-in, the front desk staff remained on a personal phone call and didn’t offer a simple greeting or 'hello.' The lack of professionalism continued at checkout; when I returned my keys, I wasn't acknowledged at all—no 'goodbye' or 'thank you.' The staff seemed more interested in their phones than the guests. Better customer service is definitely needed.""

"Cl"

"Excellent customer service. Love this hotel "

"Room was clean but sofa was very worn and dingy looking. Could not run the AC unit because it made too much noise. "

"Extremely disappointing stay. I found bugs in my room, some even ended up in my hair, which was unacceptable and honestly disturbing. I reported it immediately and was moved to another room, but the damage to the experience was already done. The hotel offered a cocktail voucher, which felt completely inadequate given the situation. I was also told I would be reimbursed, but then they backtracked, saying they couldn’t because I booked through a third party. At the end of the day, a serious issue like this shouldn’t be brushed off with a drink. I expect a full refund for such an unpleasant and unacceptable experience."

"This property is very clean, the staff is very friendly and professional. The location is good, close to the subway station, restaurants, and mall. It’s a wonderful place to stay in. "

"Room was so nice! One of the best hotel showers that I have ever seen. Towels were soft. Staff was friendly. "

"I loved stay over and I would definitely do it again when I am in the area. The breakfast was fresh and authentic. The staff were supportive and friendly. The room was enough for me and I was content. The location of the restaurant in house was a plus for me. Thank you for your hospitality."

"Nothing feels safe there’s at all rooms all dirty it seems like an abandoned place there’s always drunks and crackheads in there no good at all"