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Reviews of Fish Hotel - Taitung

3.5 out of 5
Fish Hotel - Taitung
No. 537, Sec. 1, Zhonghua Rd., Taitung, Taitung County

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 189 reviews" "
Rating 8 - Good. 78 out of 189 reviews" "
Rating 6 - Okay. 32 out of 189 reviews" "
Rating 4 - Poor. 11 out of 189 reviews" "
Rating 2 - Terrible. 9 out of 189 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jin heng

Stayed 1 night in Jan 2024
Response from Lin on 21 Mar,2024
親愛的貴賓您好:很開心您的造訪,能得到您的正面評價是我們努力的最大動力,期盼在不久的將來能有機會再為您服務。 祝 順心平安

10/10 Excellent

Pei-Jou, Highlands Ranch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and service!
Stayed 1 night in Jan 2024
Response from Lin on 7 Feb,2024
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for your intimate reminder and understanding, to do our future improvement direction.

10/10 Excellent

Chilsea

Stayed 2 nights in Dec 2023
Response from Lin on 21 Dec,2023
謝謝您對我們的支持與肯定,您的支持與鼓勵將促使我們繼續追求高服務品質,我們誠摯地歡迎您再次蒞臨

8/10 Good

Geddy

Stayed 1 night in Dec 2023
Response from Lin on 11 Dec,2023
親愛的貴賓您好:非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待謹代表全體同仁向您致謝!

10/10 Excellent

FANGCHI

Stayed 2 nights in Nov 2023
Response from Lin on 8 Dec,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店,我們很開心您能在此享受美好的時光,飯店全體同仁都衷心期盼您的再次蒞臨!!

10/10 Excellent

Weijie

Stayed 1 night in Oct 2023
Response from Lin on 30 Oct,2023
親愛的貴賓您好:非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待謹代表全體同仁向您致謝!

10/10 Excellent

Duncan

Stayed 1 night in Oct 2023
Response from Lin on 30 Oct,2023
親愛的貴賓您好:非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待謹代表全體同仁向您致謝!

8/10 Good

WANG CHYAN

Stayed 2 nights in Sep 2023
Response from Lin on 2 Oct,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

6/10 Okay

Wing Shing

Stayed 1 night in Jun 2023
Response from Lin on 3 Jul,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

10/10 Excellent

Chenbi

Stayed 3 nights in Jun 2023
Response from Lin on 10 Jul,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

10/10 Excellent

tahsin

Stayed 1 night in May 2023
Response from Lin on 22 May,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

8/10 Good

nan chiang

Stayed 1 night in May 2023
Response from Lin on 22 May,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

8/10 Good

Pi Yun

Stayed 3 nights in Mar 2023
Response from Lin on 20 Mar,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

8/10 Good

Long-Sheng

Stayed 1 night in Feb 2023
Response from Lin on 1 Mar,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

6/10 Okay

McMillan

Stayed 1 night in Feb 2023
Response from Lin on 20 Feb,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

10/10 Excellent

Ching-hsien

Stayed 1 night in Feb 2023
Response from Lin on 13 Feb,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

8/10 Good

Yenchu

Stayed 1 night in Jan 2023
Response from Lin on 30 Jan,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Lin on 30 Jan,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

6/10 Okay

WEN SHENG

Stayed 1 night in Jan 2023
Response from Lin on 30 Jan,2023
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

6/10 Okay

SHIHCHEN

Stayed 1 night in Nov 2022
Response from Lin on 28 Nov,2022
親愛的貴賓您好:非常感謝您選擇入住鮪魚家族飯店台東館,我們在Expedia的顧客意見裡收到您的評分,總公司非常重視您的感受,希望您能抽空回覆我們有什麼地方是需要改進的,以期日後能提供您更舒適的住宿品質,誠心邀請您下次能在蒞臨本飯店,謝謝您。

10/10 Excellent

Ming Wu

Stayed 1 night in Sep 2022
Response from Lin on 7 Nov,2022
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,我們會繼續秉持提供給客人更優質的貼心服務為目標。誠心邀請您下次再度蒞臨本飯店,並感受鮪魚家族飯店更慇勤的服務。

10/10 Excellent

CHAO-LIN

Stayed 1 night in Jul 2022
Response from 客服 on 2 Aug,2022
親愛的貴賓您好 非常感謝您對我們飯店的支持及愛護,我們會繼續秉持提供給客人更優質的貼心服務為目標。 誠心邀請您下次再度蒞臨本飯店,並感受鮪魚家族飯店更慇勤的服務。

10/10 Excellent

CHI WEI

Stayed 1 night in Jun 2022
Response from 客服 on 27 Jun,2022
親愛的貴賓您好 非常感謝您給予的滿星評價 給予我們同仁支持以及鼓勵 希望下次還有機會服務到您 謝謝您

10/10 Excellent

Ming feng

Stayed 1 night in Apr 2022
Response from 客服 on 11 Apr,2022
親愛的顧客您好非常感謝您五星的評論~ 希望下次還能服務到您

6/10 Okay

Chilsea

Stayed 2 nights in Feb 2022
Response from 客服 on 14 Mar,2022
親愛的顧客您好~非常感謝您的評論~

10/10 Excellent

Lo

Stayed 1 night in Feb 2022
Response from 客服 on 14 Mar,2022
親愛的顧客您好~非常感謝您的評論~

6/10 Okay

HsienHsiang

Stayed 1 night in Jan 2022
Response from 客服 on 28 Mar,2022
非常感謝您在此留下觀感~ 以及住宿體驗~

8/10 Good

Mei-Mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店坐落地點好
地點非常便利 有專屬停車場又近熱鬧街區 飲食、娛樂皆方便
Stayed 1 night in Dec 2021
Response from 訂房組 on 28 Dec,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待 誠心邀請您下次能再度蒞臨本飯店,謝謝!

6/10 Okay

Win Shiou

Stayed 3 nights in Dec 2021
Response from 訂房組 on 28 Dec,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待 誠心邀請您下次能再度蒞臨本飯店,謝謝!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
房間還可以,但服務待加強
房間還算乾淨,床也很多舒適,但房間很小,雖然訂的是禁煙房,但廁所不時一直傳來煙味,服務嗎小姊冷漠,當天風很大且大愛門很重,手上抱著小孩開不了門,但服務人員沒一個人了啊幫忙,還是路過的阿桑來幫開門,服務不及格
Stayed 1 night in Dec 2021
Response from 訂房組 on 28 Dec,2021
親愛的貴賓您好: 非常感謝您對鮪魚家族飯店的支持及愛護,並留下此行的觀感,做為我們改進的依據, 由於接待人員的服務態度等問題,造成您諸多的不便與困擾, 在收到您的意見第一時間已呈報相關主管處理,我們也將持續加強員工教育訓練, 不容許類似的情況再度發生,且必當盡全力改善此問題以期日後提供給您更舒適的住宿品質, 謹此向您致歉。 誠心邀請您下次能再度蒞臨本飯店,並感受鮪魚家族飯店更慇勤的服務。

10/10 Excellent

Chilsea

Stayed 2 nights in Dec 2021
Response from 訂房組 on 13 Dec,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,我們會繼續秉持提供給客人更優質的貼心服務為目標。 誠心邀請您下次再度蒞臨本飯店,並感受鮪魚家族飯店更慇勤的服務。

10/10 Excellent

Cheng-Che

Stayed 2 nights in Dec 2021
Response from 訂房組 on 13 Dec,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,我們會繼續秉持提供給客人更優質的貼心服務為目標。 誠心邀請您下次再度蒞臨本飯店,並感受鮪魚家族飯店更慇勤的服務。

8/10 Good

TzenKwan

Stayed 1 night in Nov 2021
Response from 訂房組 on 22 Nov,2021
親愛的貴賓您好: 感謝您花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及設施的評論。 我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。

10/10 Excellent

ChienCheng

Stayed 1 night in Oct 2021
Response from 訂房組 on 12 Oct,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待 誠心邀請您下次能再度蒞臨本飯店,謝謝!

8/10 Good

CHUN YING

Stayed 1 night in Sep 2021
Response from 訂房組 on 12 Oct,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待 誠心邀請您下次能再度蒞臨本飯店,謝謝!

10/10 Excellent

CHIAO-LI

Stayed 1 night in Sep 2021
Response from 訂房組 on 4 Oct,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待 誠心邀請您下次能再度蒞臨本飯店,謝謝!

8/10 Good

CHIA CHIEH

Stayed 1 night in Sep 2021
Response from 訂房組 on 4 Oct,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待 誠心邀請您下次能再度蒞臨本飯店,謝謝!

10/10 Excellent

yu peng

Stayed 1 night in Sep 2021
Response from 訂房組 on 22 Sept,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,我們會繼續秉持提供給客人更優質的貼心服務為目標。 誠心邀請您下次再度蒞臨本飯店,並感受鮪魚家族飯店更慇勤的服務。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from 訂房組 on 13 Sept,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待 誠心邀請您下次能再度蒞臨本飯店,謝謝!

10/10 Excellent

Kunlin

Stayed 2 nights in Sep 2021
Response from 訂房組 on 22 Sept,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待 誠心邀請您下次能再度蒞臨本飯店,謝謝!

2/10 Terrible

TSUNG-WEI

Stayed 1 night in Aug 2021
Response from 訂房組 on 22 Sept,2021
親愛的貴賓您好: 非常感謝您對鮪魚家族飯店的支持及愛護,並告知您的經歷和觀感, 鮪魚家族飯店也會因為您提供的寶貴意見,更加進步以提供給每位客人更優質的服務, 在此謹代表鮪魚家族飯店誠心邀請您下次能再度蒞臨本飯店,並感受鮪魚家族飯店更慇勤的服務。

8/10 Good

SZU KE

Stayed 1 night in Aug 2021
Response from 訂房組 on 22 Sept,2021
親愛的貴賓您好: 非常感謝您對我們飯店的支持及愛護,我們會繼續秉持提供給客人更優質的貼心服務為目標。 誠心邀請您下次再度蒞臨本飯店,並感受鮪魚家族飯店更慇勤的服務。

2/10 Terrible

Yueh Ming

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2021
Response from 訂房組 on 10 May,2021
親愛的貴賓您好 非常感謝您對我們飯店的支持及愛護,我們會繼續秉持提供給客人更優質的貼心服務為目標。 誠心邀請您下次再度蒞臨本飯店,並感受鮪魚家族飯店更慇勤的服務。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the central location and cleanliness. We would have liked onsite cafe.
Stayed 1 night in Jul 2018
Response from 訂房組 on 23 Jul,2019
Dear : Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.

8/10 Good

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is very good, convenient to stores and restaurants. The breakfast and mid-night snacks were excellent. The only thing I don't like is the slippery sheets. It slided to the floor a lot, very annoying.
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for your intimate reminder and understanding,to do our future improvement direction.

8/10 Good

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel
Excellent, attentive staff! Breakfast was so-so. Room was very adequate. Wifi in the room only worked sometimes near the door, so had to go down to lobby to use it. Location was downtown with easy access to shopping.
Response from General Manager on 1 Dec,2016
hank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.

8/10 Good

SOICHI

Travelled with family
Strong smell mold annoyed us a lot.
Stayed 2 nights in Mar 2024
Response from holly on 8 Apr,2024
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for your intimate reminder and understanding, to do our future improvement direction.

10/10 Excellent

Chien Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
如果能提供除了台東市區以外的旅遊資訊就更棒了! google 是死的,有時候有當地人的建議才是最寶貴的意見!
Stayed 2 nights in Feb 2024
Response from Lin on 7 Feb,2024
親愛的貴賓您好:感謝您花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。誠心邀請您下次再度蒞臨本飯店,謝謝您。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
廊下で団体客が話しているのがうるさかった。団体客は別のフロアにしてほしかった。食事は美味しかった。バス停から近くてわかりやすかった。
Stayed 1 night in Jan 2024
Response from Lin on 18 Jan,2024
貴重なご意見をお寄せいただき誠にありがとうございました。ご滞在中に不手際があったことをお詫び申し上げます。

8/10 Good

Chin hsing

Stayed 1 night in Jan 2024
Response from Lin on 18 Jan,2024
親愛的貴賓您好:非常感謝您對我們飯店的支持及愛護,很高興入住期間能夠讓您感受到我們的價值與熱情款待謹代表全體同仁向您致謝!