No.420, Sec. 1, Zhong Hua Rd., Taitung, Taitung County
Reviews
9.2
Wonderful
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Clean, spacious and quiet room with vegetarian buffet breakfast, free coffee at the lobby and bicycle rental. Location is prime on main shopping street Zhonghua Road - 10 minutes walk to local bus station (to catch buses plying the scenic coastal road) and 15 minutes to beachfront (to catch the sunrise).
The room was clean, the only thing that we we are not completely happy was the room's sound isolation was poor. We can hear people's conversation when they were talking on the isle outside the room.
Patrick
Stayed 2 nights in Jan 2020
Response from Leon Tsai / Manager on 12 Feb,2020
Dear guests,
Thank you for your comment.
First of all, we would like to apologize for the sound isolation issue which obviously caused your mood to be affected. We will try the best to find a solution to deal with this issue.
We hope that, beside the above mentioned issue, you still enjoyed the stay with us in our hotel. Looking forward to serving you again soon.
Best Wishes!
Dear guests,
Thank you for giving us such a positive comment by which all our staff are well encouraged. To provide our guests wonderful staying experiences is always our goal. We would be very appreciated when our guests feel and sense what we have done for our guests in three key issues: clean environment and rooms, friendly and helpful staff for service, and tasty breakfast. Thank you again, and we are looking forward to serving you again in the near future. Best Wishes!!
The owner of the Hotel is extremely helpful & friendly. Gotten a upgrade of our room by the Hotel. Highly recommended to all.
Damien
Stayed 1 night in Jan 2020
Response from HsianYu Chen / Assistant manager and all staff on 7 Jan,2020
Dear VIP , Hello ! Good day! All staff and I are appreciated that you have chosen Taitung Z. Hotel ! Though Taitung Z. Hotel, if compared with other hotels, is a relatively small hotel in terms of room numbers, however, we try harder to provide our guests with quality in service, room cleaning, and breakfast, etc. Taitung is a small city on Taiwan, but it is also a charming and warm one with regard to its clear and clean air, beautiful scenic spots, nice people, and quiet environment. If you agree with this, please introduce this lovely city to your family and friends who might be interested to visit someday. Wish you have a wonderful holiday in Taitung and a relaxed stay with us in our hotel. We are looking forward to your visiting soon in the near future so that we can serve you again. Best Regards
All the hotel staff tried their very best to make sure the guests are comfortable with our stays. The service is sincere, genuine and with personal touch. The location is superb, with nice food and night market etc, all within walking distance. I enjoy the cycling too.
Verified traveller
Stayed 1 night in May 2019
Response from The Administration Office / Manager / Leon Tsai on 1 Aug,2019
Dear guests,
First of all, we would like to express our welcome and thankfulness with regard to your choosing and staying in our hotel. All our staff are so encouraged by your positive comments because their efforts and service had been seen, felt, and touched by esteemed guests.
So pleased to know you have enjoyed the trip here in Taitung as well as in our hotel. We wish in the near future we have you all to come visit us again and stay, so we can serve you.
8/10 Good
Courtney
29 May,2019
Liked: Staff & service, room comfort
Feedback on Taitung Z hotel
Room quality was so-so but breakfast was excellent. Service was nice.
100% would recommend! Awesome location and amenities. The complimentary breakfast was really yummy! And Xian Yu is the MVP. He was super sweet and accommodating to my family. Definitely would come again!!
morathexplora
Stayed 1 night in Sep 2018
Response from Hotel staff on 3 Nov,2018
Dear morathexplora
Thank you for your recognition of the hotel.
I wish you a happy day.
6/10 Okay
Verified traveller
19 Jul,2018
Liked: Cleanliness
No parking made it a fairly lengthy parking spot hunt, leading to a long walk back to the hotel. Downtown Taitung is not great for parking
Verified traveller
Stayed 1 night in Jul 2018
Response from 客務部/閔雯 on 8 Apr,2021
感謝您蒞臨並下榻敝飯店,有您的光臨是我們莫大的榮幸。
期望全體同仁的服務及整體飯店呈現的氛圍,能夠讓您感受到美好愉快的住宿體驗。
您的建議,是我們所重視的,您的評價,更是我們的動力。有您的鼓勵,更能振奮並激勵全體員工。
倘若在您入住過程中,我們的服務有任何不周到之處,更期望您不吝指正,讓我們得以改進,做的更好。
能夠為您服務是我們莫大的榮幸!深切期盼您的再次光臨,給我們為您服務的機會。再次感謝!敬祝 安康!
Best Regards
【有緣欣逢,珍惜倍加;溫馨中華,典藏您心】
The hotel owner is FANTASTIC! Pure hospitality! He took such a personal interest in us and made this a trip of a lifetime! He took care of everything for us. He made the stay by far the most pleasant we’ve ever had at any hotel or b&b. Thank you so much for everything sir!!! My only regret is not being able to tell him this in person before we left. He had a whole itinerary made up for us as we sat with him for a long time trying to figure out our next steps in our trip. I could go on and on. Thank you for making Green Island happen!
—The Americans :)
A
Stayed 2 nights in Jun 2018
Response from 客務部/閔雯 on 8 Apr,2021
感謝您蒞臨並下榻敝飯店,有您的光臨是我們莫大的榮幸。
期望全體同仁的服務及整體飯店呈現的氛圍,能夠讓您感受到美好愉快的住宿體驗。
您的建議,是我們所重視的,您的評價,更是我們的動力。有您的鼓勵,更能振奮並激勵全體員工。
倘若在您入住過程中,我們的服務有任何不周到之處,更期望您不吝指正,讓我們得以改進,做的更好。
能夠為您服務是我們莫大的榮幸!深切期盼您的再次光臨,給我們為您服務的機會。再次感謝!敬祝 安康!
Best Regards
【有緣欣逢,珍惜倍加;溫馨中華,典藏您心】
This is a clean and comfortable hotel, We are impressed with the breakfast, something very different from the usual hotel breakfast. Different breakfast served on our 3 days stay. Would recommend this hotel for the stay in Taitung.
Verified traveller
Stayed 3 nights in Mar 2018
Response from 客務部/閔雯 on 8 Apr,2021
感謝您蒞臨並下榻敝飯店,有您的光臨是我們莫大的榮幸。
期望全體同仁的服務及整體飯店呈現的氛圍,能夠讓您感受到美好愉快的住宿體驗。
您的建議,是我們所重視的,您的評價,更是我們的動力。有您的鼓勵,更能振奮並激勵全體員工。
倘若在您入住過程中,我們的服務有任何不周到之處,更期望您不吝指正,讓我們得以改進,做的更好。
能夠為您服務是我們莫大的榮幸!深切期盼您的再次光臨,給我們為您服務的機會。再次感謝!敬祝 安康!
Best Regards
【有緣欣逢,珍惜倍加;溫馨中華,典藏您心】
8/10 Good
Chris, Canberra
15 Jan,2018
Liked: Staff & service, room comfort
Centre of the City
We had a nice stay at this hotel. We were welcomed with coffee and tea and given a room upgrade as we were staying more than three days. The manager spoke perfect English was was very helpful and gracious. We used the hotel as a base to explore the surrounding hot springs. The breakfasts were of a high standard and buffet style appealing to both local and international tastes.
Chris
Stayed 5 nights in Jan 2018
Response from Leon Tsai / Manager on 7 Feb,2018
Dear guests, Thank you so much for your positive comments towards our hotel with regards to the cozy room, delicious breakfast, and helpful staff. All staff are well encouraged.
Moreover, we need to apologize that, during your stay, some renovations were undertaken, which had caused some noise and inconvenience to our guests. Now all renovation work has been done.
Looking forward to your visiting in the near future!!
Thank you!!
Check in staff super friendly and helpful; decorations entertaining; complimentary breakfast offerings were good with three a la carte choices available. Complimentary parking close to hotel; overall great value and excellent service. Highly recommend.
Suzanne D
Stayed 1 night in Nov 2017
Dear guests,
So pleased to have your positive comments regarding our hotels on staff service, decorations, breakfast, and parking issue. We think that guests are great value to us, and their comments, no matter positive or negative, can help us towards better operation and improvement.
Taitung Z. Hotel is star-rated hotel with only 27 rooms, a relatively small hotel in scale. However, we do all our efforts to provide helpful service so as to make our guests feel like home.
Thank you so much again. And hope to have you back to Taitung Z. Hotel and enjoy our service.
Cheers and Best Regards
Its a quaint little place but has its own style. Unusual room arrangement but it works for them. Taitung is a small place, so everything is walking distance from the hotel.
Hotel staff rendered excellent service and are very friendly. Family room of 4 is of a decent size and can accommodate a baby cot. The only downside is that it doesn't come attached with a bathtub. Location is great too as there are lots of shops alongside the hotel, including Cosmed which comes in very handy as my in-laws had a tummy ache that very night and we could get medicine for her right outside the hotel. Will definitely recommend this hotel for anyone going Taitung!
Ivy
Response from General Manager on 14 Dec,2016
Dear guests, Thank you so much for your comment. Our hotel is located right on the city center which is convenient for all daily life issues. It is also our hotel's commitment to providing good service quality with respects. Please recommend our hotel to your friends once they have trips to Taitung. We are looking forward to seeing and serving you in the near future. ~ from Taitung Z. Hotel.
敬愛的住房貴賓,您好:很感謝您對我們的評論。本旅店坐落於台東市區政中心,所以攸關日常生活的事項都非常便利。我們的使命是以尊敬的心情提供好的服務給所有住房客戶。也希望您將我們旅店介紹給其他有機會到台東來旅遊的朋友們。期待近期就有機會再度為您服務!! 來自中華典藏商旅 總管理部
8/10 Good
FrmSG, Singapore
28 Oct,2016
Liked: Cleanliness, staff & service, room comfort
Great location.
Good central location near eateries and walking distance to most attractions within the city.
FrmSG
8/10 Good
nutbag, Singapore
20 Oct,2016
Liked: Staff & service, room comfort
warm welcome almost like coming home
Located conveniently close to shops and food outlets in the sleepy town of Taitung. Good value for money. The greatest thing about the place are the staff who are so hospitable and friendly, you feel like they are welcoming you into their home. Hotel facilities are limited to the basic, but then, this is to be expected for the price.
Hotel owner, Leon, is very nice and helpful, went extra miles to help us with our train tickets and provided us with great advice on places to visit, let us feel like we were actually staying with our friend. We like the breakfast spread, nice!
The hotel is located right in the centre of Taitung and is a perfect base to explore the city. The hotel is neat, clean and the staff will go out of their way to help make your stay as pleasurable as possible.
Un accueil formidable, tout le personnel est à l’écoute et serviable. Il nous donne toutes les informations pour nous rendre notre séjour agréable. Nous avons été agréablement surpris d’être surclassé, grande chambre, très lumineuse et très propre. L’hôtel est très bien situé et tout proche des lieux de restauration. Le personnel nous a rendu des services tels que : amener nos vêtements au pressing pour le lavage et repassage. Ça nous change des hôtels modernes où le contact humain est impersonnel.
親愛的住房貴賓,您好:
謝謝您給予我們得滿分好評。對於全體同仁來說,這就是最好的鼓勵。中華典藏商旅感謝有您的激勵,我們會更加努力,在服務、環境、清潔、衛生及餐飲上下功夫,有您的繼續督促,讓我們更好!當下的疫情環境,對觀光旅宿業有著極大的扼殺力,很感謝有您的入住。期待在不久的將來,能夠為您再度服務。敬祝平安健康!BEST WISHES FROM TAITUNG Z. HOTEL!!