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Reviews of Iniala Beach House

5 out of 5
Iniala Beach House
40/14 Moo 6 Kok Kloi, Takua Thung

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Iniala Beach House on 3 Jan,2019
thank you very much for your kind review. We look forward to welcoming you back in the near future.

6/10 Okay

Pinky, Phuket

Hotel made a low level error
The hotel said: they system was broken, so caused a double booking,the only thing can help us is cancel and change date .we can not stay in the desired date, forced to re-book the replacement date and pay money again . Until now we have not received the first scheduled refund and compensation
Stayed 2 nights in Oct 2017
Response from Iniala on 3 Nov,2017
Hi, Thank you for your review. unfortunately the refund must be sanctioned from Expedia's side we immediately put in this request, and have chased twice regarding this refund. We will again chase but unfortunately payment is made to expedia. In regards to the double booking again this was from expedia's side and out of our hands, we do however apologise again and will relay the same disappointment to expedia on your behalf and ours.