Independent, Taman Melaka Raya hotels

"We have used this hotel multiple times, nice and clean rooms, minimalist design with free carparking. No lifts so might be challenging for those who cannot handle staircases, although they do have some ground floor rooms. Location is quiet, away from the tourist areas which are within walking distance"

"Everything is fine as usual except the Aircon fan rattling."

"Great location and efficient staff"

"**Below Expectation for a 5-Star Hotel** The price of RM1200 per night did not reflect the experience expected from a 5-star hotel. **Pros:** 1. The room was spacious and surprisingly very cold, even without the air conditioning switched on (around 18°C). The tiled floor was also very cold. 2. We made a last-minute request for an anniversary room decoration. Although the hotel required a 3-day notice, they still managed to provide a simple setup—thank you for the effort. 3. Kids were given a “mystery activity” to complete, with an ice cream reward, which was a nice touch. 4. The check-in process was smooth and quick, with welcome drinks provided. **Areas for Improvement:** 1. No room slippers were provided, which was uncomfortable given the very cold floor. 2. The table lamp was not functioning, and it took more than 30 minutes for the technical team to respond. 3. All TV channels were lagging badly. Even calls to the operator had delays. The technical team mentioned this was “normal,” which is quite unacceptable. 4. Parking was limited and located far away. The buggy/trem service was not readily available and had to be requested each time, which was inconvenient. 5. There was no lifeguard at the swimming pool. We witnessed a concerning incident where a young child nearly drowned after jumping into the adult pool area near the kids’ slide. This raises serious safety concerns. 6. Breakfast was expected at the coffee house, but it was instead held in the ballroom."

"Generally it’s good in terms of amenities and location. but if you prefer a quiet room, make sure to ask for non connecting room. Somehow we were assigned connecting room though we had a baby with us. Baby court was requested but was forgotten. Hopefully they can improve to be more aware on each guest needs."

"All good but breakfast no variety "

"Everything was just perfect Room was fantastic "

"Room very good & clean. EXCEPT receptionist were not professionals enough.. they were impolite to us. "

"Overall this is a super hotel in a great location - next to the river and right in the older part of Melaka. The staff are excellent. There are a couple of minor 'howevers' from our 4 night stay: the bar wasn't open at all; and the restaurant was focused entirely on providing iftar buffet suppers. But, when, on 2 of the nights we stayed, we explained that we were staying in the hotel and wanted to eat in the restaurant (from the a la carte menu), the restaurant staff bent over backwards to accommodate us, even though this must have caused then significant inconvenience. We were happy, but it was unfortunate that the limitations with the restaurant and the bar were not communicated at the time of booking, so that we could either have decided to accept them or to book a different hotel."