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"The outside view at the hotel is very beautiful especially during sunset."

"Short visit but nice place to be "

"NA"

"Nice "

"The staff are very welcoming and efficient, especially Hazila. She is very attentive and helpful "

"Good environment "

"A nostalgic place for me since the the time the property was owned by Hilton, then Royal Adelphi and now Royals Chulan."

"Pictures were deceiving. Staff were incompetent. Messed up my booking. Instead of 2 rooms 3 nights they had 1 apartment 2 rooms. The night staff didnt understand and I had to book an extra room. Overall I had paid for an extra room that we didn’t use cause the staff didn’t know how to make the changes in the system. Place was run down and dingy. We had to change rooms cause it smelled moldy, and WC was leaking. Will not recommend. "

"In-house order Left over food / plate and glass was place out side the room not collect until the next day It Invites flies and birds Possible management can look on it"