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"Very convenient hotel situated inside the terminal after security which means you can rest and shower here while waiting for your next flight. They have a lounge area where you can eat - you can use your Priority Pass so that you can eat for free. You can book in blocks of 6 hours and then you can book additional hours if needed. "

"Amazing property in itself. We stayed at this hotel for convenience as we had an early flight and expected a economy bed and breakfast hotel, but what we got was 5* luxury. The hotel itself is amazing and deserves to be in central KL rubbing shoulders with the elite brands. If this hotel were to be in a more prestigious location, i would book it every day."

"Nice "

"The staff are very welcoming and efficient, especially Hazila. She is very attentive and helpful "

"Location far from city and Genting but the price is right."

"Good environment "

"A nostalgic place for me since the the time the property was owned by Hilton, then Royal Adelphi and now Royals Chulan."

"I checked in and my bed side Lamp was not working. Had to call housekeeping. No hot water to bathe until I checked out two days later. When I checked in, it was 10 pm and raining. I had no help to get to my room which was in a jungle and me dragging my bag into a dark unknown. I hated it. All wet and tired. No onceirge….? Toilet paper nil. Tissue paper nil. Very scarce and basic amenities. Considering i paid for premium water front chalet. Absolute let down. Will not stay again. "

"In-house order Left over food / plate and glass was place out side the room not collect until the next day It Invites flies and birds Possible management can look on it"