Shangri-La Hotels and Resorts, Tanjung Bungah hotels

"10/10 for me everything’s is in there close for everything we need , the staff and the amenities of the property are awesome very recommended ."

"Suite was fabulous, nice lobby and all staff were very friendly. Sattar who took care of our room during our stay was excellent. Only downside was there’s only 2 elevators for 24 floors."

"It was our annual family getaway and Mercure Penang Beach ticked off most of the checkboxes except a few! The room was great with a fantastic view of the sea. A nice pool and the beach just in front was wonderful. However, we faced few issues with service. On the first day after the check-in, they seemed to have misplaced our luggage. It took a couple of hours and multiple calls to the front desk to finally get our luggages in the room.Also the housekeeping could be a bit more thorough as both the shampoo and the toilet paper were out in the bathroom and we had to call the front desk to get replacement."

"We had a wonderful stay. The property was very well maintained."

"Room i choose was excellent, hotel restaurant staffs were very professional. And surprisingly there's a beautiful front desk staff that can speak my language too. Anyway no need to think if i go to Penang again, this is the only one hotel i would stay."

"My wife & I 💕 this hotel. The AI machine are fun. Nice bed. Good Breakfast. Nice seaview. Friendly Staffs. First day check in, my wife spotted a lizard on the ceiling and call Housekeeper to catch it and they really did it. "

"Whatever expectations I had were met and exceeded beyond my imagination. I really enjoyed my stay at the Park Royal resort in Penang. The staff is very warm and welcoming and so very helpful, especially Osman and Ali. The property is gorgeous and is very well kept. I definitely will come back to the Park Royal resort anytime I’m in Penang. Thank you for a wonderful stay!"

"We were there during the school holidays. Front office staff were very accommodating and pleasant.Dealing with a long line of people checking in. It was a pleasant stay."

"Great facilities, very clean, breakfast basic but good. The area is quiet, about 20 min drive from Georgetown, but there are food and shopping options nearby. "