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Reviews of Penthouse Apartment 502 in The Atrium

Penthouse Apartment 502 in The Atrium
23 Maunganui Rd, Tauranga

Reviews

6.4
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 2 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

7.6/10

Cleanliness

6.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Christine

Disliked: Staff & service
It took us nearly an hour to book in as we had not received any communications about the procedure for this particular apartment. The staff at the Atrium were very helpful even though it was not their problem.
Stayed 1 night in Sep 2018

6/10 Okay

Phil, Auckland

Liked: Cleanliness, property conditions & facilities
Clean, comfortable and central
It was advertised as a penthouse but it is just one of about 12 units on the top floor. Certainly no penthouse! No electric blankets and very limited sky tv after we finally discovered how to get the sky channels at all. Digital Clock couldn't be changed, and some sort of radio facility would have been nice The ocean view was very limited and the driveway and basement parking spaces were more suited to a fiat 500 or a go-kart than an average sized sedan. Luckily I had retraceable wing mirrors The building was clean but getting very dated Overall a pretty average experience and certainly no 'wow" factor
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apartment!!! Close to the beach, Mt Maunganui, shops etc, etc. The kids loved it!!!
Stayed 2 nights in Sep 2017

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Room comfort
Not what we expected for a penthouse suite both for size and views, thought penthouse views would be a bit better than on the side of the apartment balcony. Also no DVD player, heat pump or clothes rack. Apartment a bit dated. All in all a bit of a disappointment as I was entertaining an overseas guest.
Stayed 2 nights in Jun 2017
We are sorry to hear that your stay did not live up to your expectations. We try hard to ensure that our listing description and photography accurately reflects the apartment and that our guests have an enjoyable stay in such a beautiful part of the world. While our guest feedback is usually very positive, especially for the sea and ocean views, We will take on board your feedback and look to improve the experience for future guests.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient location
Great location, walking distance to the shops, beach and the kids loved the onsite pool. The only thing was the actual room was a bit tired looking but all in all good place to stay at the Mount.

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for staying to having the sea view .
Thanks for staying Grace! hope to have you back