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Hotel Monopol

3.0 star property
Hotel with free breakfast, a short walk to Plaza del Charco

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Photo gallery for Hotel Monopol

Reception hall
Outdoor pool
Reception hall
Reception hall
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony

8.2 out of 10
Very good
(12 reviews)

Highlights

Balcony
Fridge
TV
Separate bedroom
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

1 bedroom, minibar, in-room safe, desk

Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Fridge
TV
Separate bedroom
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Fridge
TV
Separate bedroom
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cots/infant beds
Fridge
TV
Ceiling fan
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds
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About the area

Map
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Plaza del Charco - 2 min walk - 0.2 km
  • Puerto de la Cruz Town Hall - 3 min walk - 0.3 km
  • Taoro Park - 8 min walk - 0.8 km
  • Loro Park - 4 min drive - 1.9 km
  • Lago Martianez Swimming Pools - 9 min drive - 1.2 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive

Restaurants

  • ‪Hannen Barril - ‬3 min walk
  • ‪Slow Coffee Tenerife - ‬4 min walk
  • ‪Casa Mel - ‬5 min walk
  • ‪Compostelana - ‬3 min walk
  • ‪Tasca el Olivo - ‬4 min walk

About this property

Hotel Monopol

Hotel near Plaza del Charco
Near Lago Martianez Swimming Pools, Hotel Monopol provides a free breakfast buffet, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers breakfast and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Concierge services, a reception hall and a 24-hour front desk
  • Tour/ticket information, luggage storage and a front desk safe
  • A lift
Room features
All 92 rooms offer amenities, such as safes, WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with cable channels
  • Fridges, ceiling fans and desks

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 6 per 24-hour period)
  • Available in some public areas: WiFi (EUR 6 per day)

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • Lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 6.42 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 15.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: EUR 6 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: EUR 6 per day (rates may vary)
  • Pet fee: EUR 6.42 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Monopol Puerto de la Cruz
Monopol Puerto de la Cruz
Hotel Monopol Tenerife/Puerto De La Cruz
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Monopol have a pool?

Yes, this property has an outdoor pool.

Is Hotel Monopol pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6.42 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Monopol?

This hotel doesn't offer parking.

What time is check-in at Hotel Monopol?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Monopol?

Checkout is at noon.

Where is Hotel Monopol located?

Situated near the beach, this hotel is within a 5-minute walk of Church of Nuestra Senora de la Pena de Francia and Plaza del Charco. San Telmo Promenade and Puerto de la Cruz Town Hall are just steps away.

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Hotel Monopol Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 94 out of 252 reviews
Rating 8 - Good. 111 out of 252 reviews
Rating 6 - Okay. 34 out of 252 reviews
Rating 4 - Poor. 9 out of 252 reviews
Rating 2 - Terrible. 4 out of 252 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

frederick

Liked: Amenities
I have stayed at the monopol many times.The hotel is very central and convenient,for everything.
Stayed 4 nights in Jun 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the old world charm of the hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with everything a traveller could want. The hotel itself is beautiful and ideally located. The breakfast is good; there's a warm swimming pool with nice sauna and jacuzzi. The staff are friendly and helpful. We can't imagine staying anywhere else -- highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Orlando Moreira Da

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional hotel! Friendly staff, great tapas bar, close to all bars, restaurants and shoos!
Stayed 2 nights in May 2024

10/10 Excellent

Lynne Victoria

Liked: Cleanliness, staff & service, room comfort
The hotel ia an old spanish establishment with lots of character Location location is the main thing Staff brilliant xx
Stayed 9 nights in Mar 2024

6/10 Okay

Phil

Liked: Cleanliness, staff & service

Great location, disappointing amenities

Mixed bag. Rooms are run down, the Internet is barely usable, the hot tub was cold but the location is great!
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby chic

An old school hotel, best described as shabby chic. In the centre of everything, if you like that.
Stayed 8 nights in Dec 2024

10/10 Excellent

Christine Rona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly kind staff, good breakfast, comfortable clean room
Stayed 7 nights in Mar 2023

10/10 Excellent

Yvonne Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz
Stayed 5 nights in Sep 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

We requested the possibility of the same room we had last visit and they obliged us , the staff our fabulous . We just love this hotel steeped in history and would be loath to stay anywhere else . Can't wait to return and hopefully gir longer next time .
Stayed 2 nights in Sep 2024

8/10 Good

Ronald John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely hotel in a good location. Pity about the internet charges for use in rooms, but at least the foyer (with free internet) is very relaxing.
Stayed 5 nights in Jul 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, room comfort

Hotel Monopol

This hotel is a little gem, steeped in history and very central. The internal lounge area with it's palms and exotic plants is wonderful. I would recommend this hotel so long as you are not looking for luxury. There are lovely views from many rooms and the pool is good. Shame they don't offer tea/coffee making facilities in the rooms. Fixtures and fittings are sadly just looking a bit tired.
Stayed 2 nights in Oct 2024

10/10 Excellent

celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely charming old building with friendly and helpful staff. Perfect central location on a church square close to the seafront. Plenty of choices for drinking/eating on your doorstep. A quiet haven in a busy tourist hub. Loved it.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely old school family run hotel

Lovely old school family run hotel. Loved the photos of their past on the walls. Room was tiny but worked. Shower & mattress could do with a refresh. Perfect location, perfect service from this generation of family. Great basis for Puerto de la Cruz carnival
Stayed 4 nights in Feb 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 218 with own roof terrace, loungers, table & chairs, sea view. Perfect.
Stayed 1 night in Jul 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and a traditional hotel

Fantastic and convenient location. Gorgeous internal atrium. Unfortunately my room did not open onto the atrium but was in a more modern section of the hotel but it was a very large room with a balcony overlooking a square and the sea walls. It was old fashioned but I was very happy with it. Good selection for breakfast.
Stayed 2 nights in Nov 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit worn but comfortable

It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included. Photo is taken from Room 115
Stayed 14 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

No issues. Clean, centrally located in Puerto Close to shops, restaurants and bars. Housekeeping were very fri and work hard. Nadine on reception was very helpful
Stayed 1 night in Oct 2022

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort

Our short break at the Hotel Monopol

Our stay was good. The room was adequate which is to be expected for the age of the hotel and it would be a shame to alter this as it would ruin the traditional hotel. We did have 'a visitor' (cockroach) on the first morning of our stay (we stayed for five nights) but when we reported it to the reception we were told it probably flew in. The receptionist said she'd ask the cleaning staff to spray our room which they did and we saw no more. We enjoyed our stay and loved the pool and surrounding area. The breakfast was adequate, but good for the cost of our stay.
Stayed 5 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Monopol has a stunning interior. The staff are excellent and the breakfast spread should satisfy anyone. Then again, I'd already anticipated this before I booked. Disappointed that the Alhambra bar was closed. It looked quite stunning. Also disappointed that the Ocean bar was also closed. Loved the area but not so much the old busker outside. To be fair, we visited off-season. Had the facilities been open then I wouldn't hesitate to give it max stars. Parking at the espanlade was not a problem (although it does get pretty full during core day hours). Given its location, it is probably one of the best places in Puerto de la Cruz.
Stayed 6 nights in Feb 2023

6/10 Okay

Jana

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a fantastic location, close to the beach, restaurants and parking (either free or paying) and has a beautiful Canarian patio; however, the hotel needs some serious refurbishment as it is old. Additionally, the walls and doors are really thin, could hear the conversations that the maids had on our doorstep every morning or when they were hoovering in nearby rooms... For some reason, they always start cleaning the rooms at 8 am (which I find weirdly early). We were also very unlucky that Oktoberfest (yes, in August) was being held in Plaza Europa, which our room faced to, so we would hear the band's music all day from noon until 1 am. If the terrace and bathroom windows were better/newer, this would not be a problem. Having said all of the above: perfect location and super comfortable beds, with a ceiling fan that provided extra ventilation. If you're travelling on a budget, this hotel might be fine.
Stayed 4 nights in Aug 2022

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities
Det var et smukt hotel, men slidt. Skøn pool og dejlige omgivelser med fed udsigt til havet. Utrolig dejligt personale. Helt igennem en fantastisk oplevelse.
Stayed 7 nights in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien en general, las habitaciones sería conveniente una reforma.
Stayed 1 night in Apr 2025