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Reviews of Hotel Casa Blanca & Suites

2.5 out of 5
Hotel Casa Blanca & Suites
233 Calle Bartolo Hernández Centro, Tepatitlan de Morelos, JAL

Reviews

6.6
Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

7.0/10

Cleanliness

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Margarita

Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Susana

Travelled with family
Liked: Amenities, property conditions & facilities
I liked the customer service, responsiveness, cleanliness, and the amenities: coffee, and water.
Stayed 4 nights in May 2022

2/10 Terrible

Christian

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Please don’t stay here!! The staff is rude, the windows are see thru and curtains are white transparent. You can see the people outside and they can see you! I left right away and tried to get a refund for this reason, but I didn’t get a refund. This was a horrible experience. It’s better to book onsite. Says there’s only a few left but guess what? In person they always have a lot and for cheaper than Online.
Stayed 5 nights in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2020
Response from Hotel Casablanca on 23 Dec,2020
We would appreciate more feedback so we can improve our service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2020

6/10 Okay

Samuel

Travelled with family and small children
Espacios super reducido
Stayed 1 night in Apr 2024
Response from ARA on 20 Apr,2024
Lamentamos mucho que la habtacion,no fue lo que esperaba, de cualquier manera aradecemos su estancia,

8/10 Good

Omar Ignacio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
en la habitación 3 tener cuidado con el ingreso de luz en la noche, fue algo incomodo
Stayed 1 night in Feb 2023

10/10 Excellent

FERMIN, QUERETARO

Travelled with partner
Liked: Cleanliness, amenities
Me gusto el servicio, amabilidad, ubicación, aunque el café lo pueden mejorar
Stayed 2 nights in Jun 2020
Response from RM DE LA TORRE SUITES on 23 Jun,2020
MUCHAS GRACIAS POR SU COMENTARIO, TRATAREMOS DE MEJORAR PARA BRINDARLES UN MEJOR SERVICIO

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020