Hotels near The Citadel

"A lot of noise made sleep tricky - the mini bar fridge was super loud, the announcements from the station next door, and TVs from other rooms. No climate control so keeping the room at a comfortable temperature was tricky. Staff on the check-in desk were checked out, not particularly welcoming. However, bed was really comfortable, it's nice to have a bath and there is a lot to do near by. I didn't have breakfast, so no idea if it's good."

"Henry was great checking us in. Room was great. Spacious enough with sink, fridge and coffee making. Bathroom good and nice molton brown toiletries, good shower. Good WiFi and would definitely recommend. Nice welcoming staff. "

"We ended up leaving as soon as we saw the room. Window wide open to hide the stench of mould. The reception area was bare, we were handed a piece of paper with a long numeric code hand written on it which was the access code for the room….shown to our room, it was unfit for human occupancy. Left immediately, told the fella at reception that the room wasn’t fit, he wasn’t shocked or surprised. Passed the heavily sedated hooded guy loitering outside the hotel and jumped into a cab, onward to an actual hotel. Give this place a massive wide berth….go stay on a park bench instead, you’ll be safer."

"Ideally located for Liverpool Hospital with convenient overnight car parking nearby."

"We had two seperate stays. The first was on the fifth floor in a room that was not updated and rather dismal. There was a metal window or door banging on the second night that work is up, went unresolved and meant we need to get key to another room to get sleep. Second stay was a single night on third floor in updated room at back of hotel. Nice. No banging. Location is great near train station. History and lobby are interesting. Staff were good and professional "

"Didn’t get the superior room as i originally paid for. Staff rude and unaccommodating. Informed hotel manger."

"The location was good, parking was very easy in Q Park with discount. Room was pretty average for a delux room. No drawers, or suitcase stand so every time I needed something the case went on the bed which isn’t great. There was no close up make up mirror in bathroom which was annoying. No fridge which was also a surprise. I checked in online and got confirmation email saying pick keys up at reception or from machine. Machine wouldn’t dispense keys so went to reception. Female member of staff said you’ve not checked in despite me looking at an email saying I’d successfully booked in online! She was having none of it, not much customer service no apology…."

"Staff were so helpful and friendly, best hotel I’ve been in for a long time. Nothing was too much trouble and so polite without effort. "

"Staff didn’t seem courteous. Toilet stinky and dirty! Close to local amenities "