Hotels near The Pen Centre

"Great stay every time!"

"It has Surpassed our expectations for a 3 star hotel. Excellent experience. We will definitely come back."

"They always go above and beyond. I ordered up a cot the day before I needed it, and when we returned to the hotel in that evening, it was there."

"Yes"

"The breakfast was delicious, lots of choices. Allen was fantastic at check in. Gave us a quieter area as we were there for a death in the family. The lady was polite when we tried to check out early, but couldn’t offer a refund as I booked third party. It was very loud until late at night due to a sports tournament, although I am not sure that anything else could have been done about that. Good overall. Will stay again. "

"Enjoyed the canal and the ships passing by. "

"Just an overnight stay so checked in at 3:30. We went out to dinner and then to bed. From check in to check out, it was a great experience."

"Everything was great "

"Disappointing experience with the “Kids Eat Free” promotion at Holiday Inn & Suites St. Catharines. The website clearly states that kids 11 and under eat free with a staying adult guest when dining in the restaurant with a regular order. I did confirm this with the front desk and received confirmation. However, the restaurant refused to honor the promotion and stated, “we don’t have that service,” without any explanation or attempt to resolve the issue. This is misleading for families and unacceptable. The promotion should either be honored as advertised or clearly corrected on all official channels. "