Premier Inn, Tiverton hotels

"Mya on check in desk was amazing she could tell I'd had a stressful day and went above and beyond. Room huge and well equipped. Bed was massive and comfortable. Convenient location. All in all an excellent stay."

"I would say the photo's oversell this. The rooms are spacious, but walls thin so you can hear everything next door. my 'double room' was in fact 2 singles pushed together, 1 of which was broken and the bathroom was outdated to say the least. On arrival, the guy behind the desk was just talking over us and rushing. It wasnt awful, but wouldnt be rushing back sadly"

"We were extremely disappointed having paid $600 for a 2 night stay in what was described as a superior sea view room. There was nothing superior about the room, the decor was tired, holes had been filled in the wall and had not been sanded and repainted. The wind whistled through the window. The water was not replenished on the 2nd day. Some of the staff were disinterested. The lift only services part of the hotel so you may have to carry luggage a few flights of stairs. The breakfast was nice was unfortunately is the only positive thing I can say. I stay in hotels a lot and this was the most disappointed I have been in a long time. I would not recommend staying here."

"No car parking on property is an issue"

"It was my first experience for holiday inn group and it was amazing thank you"

"The staff was so much more friendly then last year's stay they even the breakfast was loads better then last year."

"Facilities were great ,and the recently updated food menu was great ,all staff excellent, room was immaculate, bar was great ,all in all a great stay 😀 "

"Location of the hotel was good. Overall clean. Parking is opposite and £10 for 24 hr or hourly in parking behind hotel. Check in was easy. VIP free drink unlike other hotels were restricted in choice. MAJOR PROBLEM: The room sink was blocked and leaking and the main light not working. I could not fill the kettle with water for coffee. When I complained, just a smile and thank you for letting us know - no apologies - nothing."

"The Hotel is conveniently located as it's a walking distance from town, walking distance from the Grand Western Canal and in close proximity to Fast food outlets and garages. That's an extra plus to the hotel as the walking distance encourages involuntary exercising, to the benefit of patrons' good holistic health and wellbeing. Back indoors, it's very quiet inside, allowing good resting and a good night's sleep. On waking up in the morning, one is greeted with an amazing buffet for breakfast, getting one ready for the day. The staff are great, one of the few unique places you still get a full package at check-in, ensuring that you are inducted to all the essentials. The restaurant and bar staff always give a service with a smile, and to specifications. For the kitchen staff, as it is said, "The taste of the pudding is in the eating". Though the patrons might not see you facially, you are seen in those succulent ribs and wings, just to mention my own favourite dish. You do an amazing job. Let me challenge the Hotel Management, all hotel staff and patrons by saying, if these premises were filthy noone would want to work there, let alone, be associated with Tiverton Hotel. Credit goes to all Housekeeping staff for making us want to come back again, again and again. Your service is second to none. I look forward to the re- opening/re-launching of Tiverton Hotel soon, after the renovations currently underway. Behind this successful team is, I believe, good management."