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Sheraton Grande Tokyo Bay Hotel

Photo gallery for Sheraton Grande Tokyo Bay Hotel

Indoor pool, seasonal outdoor pool, pool loungers
Meeting facility
Premium bedding, down duvets, pillow-top beds, in-room safe
Breakfast, lunch and dinner served, international cuisine
Breakfast, lunch and dinner served, international cuisine

Overview of Sheraton Grande Tokyo Bay Hotel

Sheraton Grande Tokyo Bay Hotel

4.5 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031

Guests rated this location 8.7/10 - Excellent

Explore the area

  • Popular LocationDisneyland® Tokyo9 min walk
  • Popular LocationTokyo DisneySea®3 min drive
  • Popular LocationIkspiari3 min drive
  • AirportTokyo (HND-Haneda)21 min drive

Room options

About this area

Urayasu

Sheraton Grande Tokyo Bay Hotel is located in Maihama, a neighbourhood in Urayasu, and is in the entertainment district and near the bay. Some of the area's popular attractions include Disneyland® Tokyo and Tokyo DisneySea®. Travelling with kids? Consider Shinjuku Gyoen National Garden, or check out an event or a game at Tokyo Dome.
Visit our Urayasu travel guideOpens in a new window
Map

What's nearby

  • Disneyland® Tokyo - 9 min walk
  • Tokyo DisneySea® - 3 min drive
  • Ikspiari - 3 min drive
  • Kasai Rinkai Park - 7 min drive
  • Tokyo Sea Life Park - 7 min drive

Getting around

  • Urayasu Maihama Station - 4 min drive
  • Bayside Station - 4 min walk
  • Tokyo (HND-Haneda) - 21 min drive

Restaurants

  • ラ・タベルヌ・ド・ガストン - 4 min drive
  • シェラトンクラブ ラウンジ - 3 min walk
  • カスバ・フードコート - 2 min walk
  • ポップコーンワゴン ウエスタンランド チャックワゴン横 - 4 min drive
  • サルタンズ・オアシス - 2 min walk

About this property

Sheraton Grande Tokyo Bay Hotel

4.5-star luxury hotel near Tokyo DisneySea®
A short walk from Disneyland® Tokyo, Sheraton Grande Tokyo Bay Hotel provides a return airport shuttle, a corner/local shop and a terrace. Indulge in a massage and a facial at the on-site spa. The on-site café, Grand Café, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on site and mini golf.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Buffet breakfast (surcharge), free train station pick-up and tennis courts
  • Self-parking (surcharge), limo/town car service and express check-out
  • Wedding services, a 24-hour front desk and a TV in reception
  • Guest reviews speak highly of the family-friendly amenities and location
Room features
All 1016 individually furnished rooms boast thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities such as free WiFi and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with cable channels
  • Mini fridges, coffee/tea makers and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 3100 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free 24-hour return train station shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 3500 per person
  • 1 restaurant and 3 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Grand Café
  • Teppanyaki Restaurant
  • Galleria Café
  • Toastina
  • Asuka

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Tennis

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (17567 square feet)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

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Urayasu
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Guest rating 4+
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Business-friendly
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4 star
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Hotel
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Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.

Renovations and closures

The following facilities or services will be unavailable from February 13 2023 to February 16 2023 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 8000, per pet, per night, plus a deposit of JPY 8000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 33 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3500 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self-parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Frequently asked questions

Does Sheraton Grande Tokyo Bay Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 8:00 PM. One of the swimming pools will be unavailable from February 13 2023 until February 16 2023 (dates subject to change).

How much does it cost to stay at ?

As of 23 Mar,2023, prices found for a 1-night stay for 2 adults at on 17 Apr,2023 start from S$273.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grande Tokyo Bay Hotel pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 33 lb per pet. There's a deposit of JPY 8000 per night and a fee of JPY 8000 per pet, per night. Service animals are exempt from fees.

How much is parking at Sheraton Grande Tokyo Bay Hotel?

Self-parking is available for JPY 3100 per day. Limited spots are available.

What time is check-in at Sheraton Grande Tokyo Bay Hotel?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Sheraton Grande Tokyo Bay Hotel?

Checkout is at noon.

Does Sheraton Grande Tokyo Bay Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-6:00 PM on request. A fee of JPY 30000 per person applies.

Where is Sheraton Grande Tokyo Bay Hotel located?

This family-friendly Urayasu hotel is located near the airport, within a 10-minute walk of Tokyo Disney Resort® and Disneyland® Tokyo. Tokyo DisneySea® and Tokyo Bay are also within 3 miles (5 km). Bayside Station is only a 4-minute walk and Tokyo Disneyland Station is 17 minutes.

Sheraton Grande Tokyo Bay Hotel Reviews

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1003 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 286 out of 1003 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 110 out of 1003 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 47 out of 1003 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 30 out of 1003 reviews" "
" "2 - Terrible 3%

8.7/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at the Sheraton. I liked the guaranteed Disney passes, the options for breakfast locations, and the room was clean and beds comfortable. When we arrived, the check in system was down and it took quite a while to get checked in. The service was great, however, and the location to get to Disney perfect. We opted for the breakfast (a must before Disney) and I think there was too many options and not exactly the options I was looking for : oatmeal, waffles, berry sauce, fruit beyond melon and grapes, and more coffee machines/table carafes. The pool closes too early and no roles or pyjamas in rooms. Beautiful hotel and great service though- we would stay again!
Stayed 2 nights in Mar 2023

10/10 Excellent

hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfortable, the view from the balcony was beautiful, the shuttle service was handy as well. The porkchop ramen bowl was exceptional
Stayed 2 nights in Mar 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Sheraton and really enjoyed our time in the hotel! We had especially good help from Hiroki Komine. Several times we needed help, and from the first moment we stepped into the hotel, Hiroki was incredibly helpful and knowledgeable. He brought us water, sorted out a power plug issue, helped with transport, reconfigured our room - he was simply amazing. We very much appreciated him and his help!!! We did have issues with dinners - due to the isolated nature of the hotel (no restaurants nearby), the only option was hotel restaurants. These (multiple!) options were all set menu or buffet style, were rather expensive, and didn't offer a variety of food which would have appealed to our family. A mix of dining styles (eg. a la carte), and a mix of international foods would have solved this for our family.
Stayed 3 nights in Mar 2023

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room size was nice. Main dining area downstairs had the worst food I’ve ever had in Japan or even in a hotel. Completely overpriced, tiny portions and absolutely terrible to taste. Nothing around the area to eat. Filled with tons of rude school children, very very noisy at night.
Stayed 3 nights in Mar 2023

6/10 Okay

Carly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is perfectly located for visiting Disneyland or Disneysea. The facilities are wonderful and the hotel is very clean. Beds and pillows were comfy. A couple of negatives however, we arrived just after 6.30pm and had to wait for over 2 hours to check in because they were very busy. We had been traveling that day and just wanted to crash but we’re not able to access our room until 9.45pm at night. We were not offered any concession for this unreasonable wait and were told by multiple staff that it was not unusual for check in to take a long time. We then had little choice but to go to the bar/restaurant and wait. The food while not hugely expensive, was not of a high standard (considering the exceptional standard of Japanese street foods and casual eateries). Overall, the staff were lovely but not being able to check in for over 2 hours after our arrival time of 6.30pm (when you should be able to access your room from 3pm as per the check in policy) is not an acceptable situation for the price you pay. Rostering additional check-in staff for busy days would be helpful (since they knew in advance when they are going to be busy) as only half of the check in counters were operating. Very frustrating!

10/10 Excellent

Lachlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with an amazing view of the Tokyo Bay. So easy to get into Disney from the hotel.
Stayed 3 nights in Feb 2023

4/10 Poor

Ayako

Stayed 1 night in Feb 2023

6/10 Okay

Billy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand buffet is the worst experience I ever encounter in Japan.

10/10 Excellent

David

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view of nightly fireworks from room 1039. Selected breakfast option and it was wonderful. Opportunity to dine at a variety of restaurants every day. Transportation from hotel to aBayside Station was very easy and convenient way to get to Tokyo Disney, Tokyo Seas, Ikspiari Mall at Maihama Statuon and even to Tokyo Daimaru.