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Loa Tolú by Bernalo Hotels

3.5 star property

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Photo gallery for Loa Tolú by Bernalo Hotels

2 outdoor pools
Flat-screen TV
1 bedroom
Beach nearby
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Double Room

Highlights

Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Room

Highlights

Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room

Bathroom

Family Room

Highlights

Flat-screen TV
Separate bedroom
  • Beach view
  • Sleeps 3
  • 1 Double Bed, 2 Single Beds and 1 Large Single Bed

View all photos for Standard Room

1 bedroom

Standard Room

7.0 out of 10
Good
(6 reviews)

Highlights

Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

Highlights

Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
KM 17 Via Coveñas - Santia de Tolu, Calle 5 #24-300, Tolú, Sucre, 076010

What's nearby

  • Tolu Marina - 6 min drive - 4.5 km
  • Tolcemento Park - 6 min drive - 4.8 km
  • Puerto Viejo Beach - 6 min drive - 5.5 km
  • Parque Principal Santiago De Tolu - 6 min drive - 5.2 km
  • El Frances Beach - 18 min drive - 10.9 km

Getting around

  • Tolu (TLU-Golfo de Morrosquillo) - 10 min drive

Restaurants

  • ‪Cevichería Roberto - ‬6 min drive
  • ‪Restaurante Punta Norte - ‬6 min drive
  • ‪La Atarraya - ‬6 min drive
  • ‪El Montañero - ‬6 min drive
  • ‪Pacífico Lounge - ‬6 min drive

About this property

Loa Tolú by Bernalo Hotels

Property highlights
Consider a stay at Loa Tolú by Bernalo Hotels and take advantage of free full breakfast, free water park access and a terrace. In addition to a garden and a bar, guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • 2 outdoor pools
  • Free self-parking
  • A 24-hour front desk, 1 meeting room and concierge services
  • Tour/ticket information, luggage storage and smoke-free property
Room features
All 84 rooms offer amenities such as room service.

Languages

English, Spanish

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Exterior

Ciela Hotel & Beach Club

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 22 reviews
Ciela Hotel & Beach Club

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Free water park

Family friendly

  • 2 outdoor pools
  • Free water park access

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 50000 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9 PM

Property is also known as

LOA Hotel Tolu
LOA Tolu
LOA Hotel
Loa Tolu By Bernalo Hotels
Loa Tolú by Bernalo Hotels Tolú
Loa Tolú by Bernalo Hotels Hotel
Loa Tolú by Bernalo Hotels Hotel Tolú

Frequently asked questions

Does Loa Tolú by Bernalo Hotels have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 9 PM.

Is Loa Tolú by Bernalo Hotels pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 50000 per pet, per night. Service animals are exempt from fees.

How much is parking at Loa Tolú by Bernalo Hotels?

Self-parking is free at this property.

What time is check-in at Loa Tolú by Bernalo Hotels?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Loa Tolú by Bernalo Hotels?

Checkout is at 12:30 PM.

Where is Loa Tolú by Bernalo Hotels located?

Situated in Tolú, this beach hotel is within 3 miles (5 km) of Tolu Marina, Tolcemento Park and Parque Principal Santiago De Tolu. Puerto Viejo Beach is 2.9 mi (4.6 km) away.

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Loa Tolú by Bernalo Hotels Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 50 reviews
Rating 8 - Good. 9 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 9 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10

Good, to walk. The food at the Restaurant was great.
Stayed 4 nights in Jul 2024

6/10

I like the hotel only few issues with connectivity altough the idea was to be disconnected I had to check few documents that was not able due to the poor connection, also some leakages as it rained but the staff promptly checked and moved me to another room, excellent place 👍
Stayed 3 nights in Aug 2024

6/10

What I didn’t like was the front desk tried to add a hidden charge for my pet. They call themselves “pet friendly” but they are not.
Stayed 9 nights in Jan 2025

4/10

not hot water not toilet seat not head shower hole in ceiling shower
Stayed 3 nights in Mar 2023

10/10

Stayed 2 nights in Mar 2025

8/10

The dining experience was absolutely delightful, and the cuisine was simply outstanding. One suggestion for improvement would be to ensure that there is wheelchair accessibility to accommodate individuals with mobility restrictions.
Stayed 4 nights in Jul 2024

10/10

Stayed 2 nights in Aug 2024

8/10

Stayed 4 nights in Sep 2024

2/10

Stayed 2 nights in Aug 2024

6/10

Stayed 2 nights in May 2024

10/10

Muy lindas instalaciones, atención y precios
Stayed 2 nights in Apr 2024

2/10

Pesimamente, no me recibieron porque no me dieron la reseva que habia hecho
Stayed 2 nights in Jan 2024

10/10

La estadía fue demasiado buena, la atención espectacular, la comida deliciosa, las piscinas muy limpias y amplias... El acceso a la playa es hermoso, el hotel es moderno y muy muy bonito... Quedé enamorada.
Stayed 2 nights in Jan 2024

4/10

Stayed 2 nights in Oct 2023

10/10

En el hotel se pierde la conexión con todos los operadores, el wifi se limita a la habitación y al restaurante, en la piscina, en la playa y el parque no hay wifi. Excelente atención, Gracias
Stayed 2 nights in Oct 2023

10/10

Stayed 3 nights in Jul 2023

10/10

Stayed 3 nights in May 2023

4/10

Stayed 2 nights in Apr 2023

6/10

Stayed 1 night in Apr 2023

10/10

El hotel está en muy buen estado, las habitaciones son grandes y cómodas
Stayed 2 nights in Feb 2023

8/10

Stayed 3 nights in Feb 2023

10/10

Stayed 1 night in Jan 2023

8/10

En general muy bueno el hotel en sus instalaciones . Debe mejorar el servicio . La comida muy poco variada en sus buffets deben mejorar su calidad pues el precio no esta acorde a su calidad . En la comida deben mejorar mucho .
Stayed 1 night in Oct 2022

10/10

Stayed 1 night in Sep 2022

10/10

Stayed 2 nights in Sep 2022