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Reviews of Sea Senses Apartments - Marholidays

4 out of 5
Sea Senses Apartments - Marholidays
Calle Poseidón, 2, Torrevieja, Alicante

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ahymara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff

6/10 Okay

Christine

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The property wasn’t very clean & we didn’t get a mid week clean as per our agreement. The flat was very clinical nothing personal e.g. pictures. There was only 1 teaspoon & 1 cereal bowl!! We had problems with the wi fi for 2 days & there were no English speaking TV channels. However the site was fantastic very secure & clean. The properties were a great size with a sea view. We would go again but maybe not this apartment, unless some changes are made.
Stayed 7 nights in May 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location with its seaviews is fantastic, we had a 3 bed apartment which was very spacious, well equipped and modern. We normally stay in places that have an indoor bar/restaurant and swimming pool, this was somethings we missed.
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality apartment ....................
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 5 nights in Apr 2019
Response from Mar Holidays on 23 Apr,2019
Gracias por dedicar su tiempo a puntuar nuestro establecimiento. Esperamos volver a verle pronto.

4/10 Poor

Ylfa

Disliked: Cleanliness, staff & service, room comfort
Terrible value for money and very rude staff
The service we got from the Mar Holidays team was unbelievably awful. The girl in the front office was extremely rude, we have never experienced such bad service and especially at an expensive place like this. We tried for many days to reach Mar Holidays to schedule our check in and order a crib for our baby. When we finally reached someone, they were extremely rude and could not confirm a crib until many e-mails later. We ended up paying 20 euros for late check in to pick up a key in an electric key box. We were two families checking in together so we actually paid 40 euros to collect two keys from the key box. They had put a baby cot in the room which they had not put together and was WITHOUT A MATTRESS!! My baby just cried when I put her in the cot so I could not use it and returned it right away and rented a crib from another source. Still Mar Holidays charged us 50 euros for an unusable cot which we returned right away!! And of course, there was no apology. In our booking, we paid for daily housekeeping and it clearly stated that there was daily housekeeping. When we asked the girl at the front desk she tried to convince us that in Spain this meant something completely different. Then she started arguing with us and said “this is your problem, not mine. I’m not going to do anything for you, if you want you can contact hotels.com”.The air conditioning did not work correctly. Finally we figured out it was in winter mode but front office staff had no idea hot to fix this.
Stayed 10 nights in Jul 2017

10/10 Excellent

Sindre, Soevik

Stayed 10 nights in Apr 2023

6/10 Okay

Inger

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Flott anlegg, dårlig service
Anlegget er flott. Min misnøye gjelder service og når det gjelder nøkler og chip. Vi fikk ett sett, og det gjorde at vi ikke kunne gå hver for oss utenfor området. Spurte etter ekstra sett nøkler, men fikk de først nest siste dag av oppholdet, og da uten chip. Må jo ha chip for å få adgang til området når en har vært på aktiviteter andre steder. Dette førte til at vårt opphold ble kraftig redusert da vi hadde planer om å gjøre noen ting hver for oss. Vi bodde i fin, ren leilighet, men vi så ikke noe til et renhold i uken.Det var heller ikke det viktigste for oss. Ferien vår ble ikke slik vi hadde planlagt pga av mangel på nøkler og chip. Og møte med representanten på kontoret var forsåvidt bortkastet, « what can I do», var bortforklaringene han gav. Dette opplevdes som arroganse for meg som betalende kunde.
Stayed 7 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

8/10 Good

Thomas

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 5 nights in Jul 2019

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fräsh lägenhetskomplex, tråkig område
Stayed 7 nights in Apr 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt läge med fint poolområde. Enda ”nackdelen” är att det inte är någon sandstrand precis vid lägenheterna. Finns en liten strand en bit bort så det är helt ok.
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Havskänslor
Nybyggt... skönt poolområde. Inte så mycket runt själva området. En restaurang med otrevlig personal. Strande liten med mycket folk.
Stayed 6 nights in Jul 2017

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leilighet
Dette er ei leilighetskompleks, ikkje hotell. Fint badeområde både for barn og vaksne, romsleg og velholdt leilighet. Med unntak av en god resturant så er ingenting i nærheten. 10 min med taxi så er man i nærheten av det meste.
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok.
There were not enough sheets in the apartment. We had requested a high chair and cot, but this was not in the apartment on arrival. After asking for it, we received a chair that we had to clean before it was possible to use it. No wine opener in the apartment (but wine glasses). Pool: not allowed to jump, no inflatables. All in all: mediocre.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kotoisa ja viihtyisä, upealla paikalla
Todella viihtyisä iso huoneisto. Upea merinäköala parvekkeelta. Ehdottomasti vierailun arvoinen paikka.