Does Casa Ambar Tulum have a pool?

Yes, this property has outdoor pool access.

Is Casa Ambar Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Ambar Tulum?

Self-parking is free at this property.

What time is check-in at Casa Ambar Tulum?

Check-in start time: 3 PM; check-in end time: anytime.

Does Casa Ambar Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 145 per vehicle applies.

Where is Casa Ambar Tulum located?

Offering direct access to the beach, this Zona Hotelera hotel is in the entertainment district and within a 5-minute walk of Tulum Beach and Ven a la Luz Sculpture. Sian Ka'an Biosphere Reserve and Tulum National Park are also within 3 miles (5 km).

Casa Ambar Tulum Reviews, Deals & Photos 2025

10/10 Excellent

Brian Christopher

12 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I absolutely loved staying here. It’s amazingly quiet, in the jungle and the vibes are so on point and not cheesy like a lot of Tulum. And in the middle of everything. I’ve been to Tulum 15 times and this was probably the best.

Stayed 6 nights in Jun 2025

10/10 Excellent

Erika

14 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Got it! Here’s an updated version reflecting that: Review for Hotel Ambar, Tulum Hotel Ambar is a stylish and affordable spot in the heart of Tulum’s hotel zone. While the area is vibrant and loud—especially at night—the rooms themselves offer a peaceful escape with beautiful, well-thought-out décor and lots of character. It’s definitely a fun area with great energy and atmosphere. The location is perfect for exploring the beach and nightlife, and the hosts are incredibly helpful and responsive. A great choice for travelers who want comfort, style, and an unbeatable location.

Stayed 4 nights in Apr 2025

10/10 Excellent

Yerbolat

4 Feb, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hi! It was lovely. I wish they have beach access, besides everuthing was good.

Stayed 3 nights in Feb 2025

10/10 Excellent

Gilad

15 Jan, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and simple but nice

Cheap and nice

Stayed 2 nights in Jan 2025

10/10 Excellent

Ana

27 Mar, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and super nice staff.

Stayed 3 nights in Mar 2023

10/10 Excellent

Naomi

14 Jan, 2023

Liked: Staff & service, amenities, property conditions & facilities

We really enjoyed out stay. Large unit, comfy bed, quiet but located in party zone.

10/10 Excellent

Marisa

30 Mar, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Everyone that worked there was so nice and helpful! Room was lovely, definitely would recommend this hotel. It is in a great location, everything is very walkable!

Stayed 5 nights in Mar 2023

10/10 Excellent

Dino

14 May, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is located central in the hotel Zone walkable to all the good restos and beach clubs! Although wifi wasnt always the stongest Liz and Aiden made up for it they were extremely welcoming and accomodating inlucding liz who cleans always with a smile on their face and addressing me by name! Thank you for a great stay!

Stayed 6 nights in May 2024

10/10 Excellent

Phil

3 Apr, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Casa Ambar has a great location near all the activity on the beach. The place was spacious, well kept and the staff was exceptionally friendly. In particular, Liz was very helpful! She was kind and gave great recommendations and made our trip much better! 10/10 would recommend.

Stayed 4 nights in Mar 2024

10/10 Excellent

Zach

10 Feb, 2023

Liked: Staff & service, amenities, property conditions & facilities

We loved our stay here. The room itself was a little outdated but it didn’t affect our stay. The staff were so kind and helpful. Casa Ambar is a cute eclectic hotel and the location is awesome! Right next to lots of beach clubs, bars and restaurants. We would absolutely come back here!

2/10 Terrible

Tosha

12 Jul, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Casa Ambar is Permanently Closed. We were very surprised to find this out.after our arrival. .

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

27 May, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot, hotel zone

Nice little place tucked in the hotel zone..in a great location.. Nice service from the from desk lady.. Very helpful. An Eco friendly place that uses solar power during the day. AC turns on 9pm-5am...never been to a place that restricts..but I understood the concept.. Nice spot..if they get the ac running all the time will def be back!

Stayed 1 night in May 2024

10/10 Excellent

Gilles

6 Jan, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This boutique hotel is really lovely, decorated like in souther Spain. My room has a very tall ceiling and a big balcony. The shower is probably the biggest I’ve ever seen in this area of Tulum (I changed hotels 4 times in 2 weeks as everywhere was sold out). The bed and pillows are very comfy. The drawback is there is no fridge in the room (there is one in the public kitchen where you can cook). The staff is very friendly and ready to help. Beach towels are provided but there is no free access to the beach (there is a campground hotel right in front where you can pay 200 pesos to go to the beach, other beach clubs require a minimum spend). The hotel is in the epicentre of Tulum’s clubbing scene. Be ready to hear some music day and night, not very loud but the clubs are all nearby.

Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

27 Feb, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and beautiful place!

My boyfriend and I booked this place on a whim after staying in Tulum Pueblo for 3 days and wanting to switch it up to be a bit closer to the beach. It was lovely and in the perfect location! We were so close to our favorite spots: Hartwood, Gitano and La Zebra. Our room had all of the amenities and was very comfortable and roomy. We would definitely book this place again. Great price, great wifi and the breakfast looked lovely but we were too lazy to wake up in time. ;)

10/10 Excellent

Lizette

5 Feb, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are looking to stay somewhere inexpensive but walking distance to all the hit restaurants and clubs this is the place to stay at. It doesn’t have a pool or restaurant like some of the hotels in the area. But honestly it’s not needed because once again it’s central to EVERYTHING so if you just looking for a place to sleep at and be out during the day, then this is the place to stay at.

Stayed 4 nights in Feb 2023

10/10 Excellent

Eloise

18 May, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very kind and attentionned personal, room always clean ! The view on the ocean and the unique concept of the hotel, wow. Nearby everything with the bike they provide us, overall a very fun trip!! I recommed

Stayed 7 nights in May 2023

2/10 Terrible

Ana

13 Jan, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked this hotel for 5 nights but arrived be day late for check in and they gave our room away. No refund. We tried calling them and they never answered their phones. Once we arrived they had no manager on site and they stated they only communicated through wats app. We are extremely disappointed. Lost almost 1k. This is fraud. Extremely dissapointed.

Stayed 5 nights in Jan 2025

10/10 Excellent

Jackee

25 Jun, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo female traveler loved my stay

I had a lovely stay at Casa Ambar. I was in town as a solo female traveler for a wedding and felt safe there. Decor was cute and I had a huge balcony. Every morning I walked over to the Good Morning Coffee next door for breakfast and iced coffees. Clean as well. Could hear club music at night but it didn’t play late. Also you can’t run the AC during the day but can at night. No direct beach access or pool though so it helped that I had friends staying nearby with both.

Stayed 5 nights in May 2024

8/10 Good

Iesha

20 Feb, 2024

Liked: Cleanliness, staff & service

The staff was very friendly. I especially want to say thanks to Gonzalo. He was so helpful in getting us from Cozumel to the hotel. He provided the information for taxi and for the ferry. The hotel is in the perfect spot for shopping, dining and having fun. The hotel kept having issues with their power so it kept going out even during the night and it was hot. Having the pool and beach at their sister property was great. It was an easy 20 minute walk.

Stayed 3 nights in Feb 2024

2/10 Terrible

JORGE

14 Mar, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Never clean the room and bad area is not close to the beach

Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

12 Mar, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Casa Ambar is a unique property. We had a jungle facing room, upstairs. It was large and private without having to draw curtains. The room has an eclectic mix of furniture. The bed was quite comfortable. Large open design bathroom. Staff was helpful with all questions. Arley was there at night for security. They have 2 sister hotels. One for laying by the ocean. Other for kayaking a cenote. Their staff treated us great like their own guests.

Stayed 3 nights in Mar 2023

10/10 Excellent

Cammy

28 Jan, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Me and friends were staying in Playa Del Carmen and decided to take an overnight trip to Tulum. We booked Casa Ambar same day and glad we did. Price was great and we knew we were going to be out most of day and night so wasn’t trying to spend a lot. Location was amazing. Walkable to all the spots we were planning to go to. Gonzolo greeted us at checkin and right away gave us recommendations and all we needed to know about this eco friendly hotel. Beach is across the street but you get access through their sister hotel down block and also get access to a Cenote which we didn’t have time to check out as we were there just one night. Also hotel runs solar power and then generator so AC is 9pm-7am but was cool enough with Fan during day. You also can’t use hair dryer or irons. So make sure you like your beach wave hair and clothes are good to wear as is. I loved the authenticness of this hotel as Tulum has been taken over by luxe hotels. We stayed in King suite with Balcony that had jungle views. We saw a family of monkeys pass over the trees which really helped us feel the Tulum vibes. Location was perfect and Gonzalo recommended we go to the Mia Beach Club and it was just the scene we were looking for and only a 5min walk from hotel. Had dinner at Rosa Negra which was across the street as well. Overall we recommend if you are like us and want an Authentic Tulum expierence. Thanks Casa Ambar!

Stayed 1 night in Jan 2024

2/10 Terrible

Pamala

29 Apr, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible place. Not sure who writes theses reviews but this would never be my recommendation for anything. One step above camping. Thats it. They didn't pick us up at the airport air conditioning turn off before the time which is only on 9pm to 7am no cups. Cant use the water. Toilet dont flush Hair dryer usage not not permitted no towels. No beach not a cooler or one single thing. My camper has more to offer.the location was the only thing worth mentioning. A water jug got broke by total accident and they actually charged us for it. That would be like breaking a glass at a restaurant and they charge you. Than upon check out once again no return to the airport with a attitude of check and negotiate on the street. Nothing like was everything ok. Why because it was horrible. They say the sister hotel which is miles down the road has pool. If thats what you call it. But the same junkie place. But it does have beach access. Thats its savior. So recommending this place that i took others recommending people is a joke. Dont stay here. You will hate your life.

Stayed 4 nights in Apr 2024

10/10 Excellent

JOSUE ADAIR

19 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

La entrada es de grava y es complicadonllevar las maletas de rueditas.

Stayed 1 night in Jun 2025

10/10 Excellent

Fadi

13 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice clean and authentic rooms

Stayed 2 nights in May 2025

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