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"Very impressed by this hotel, cheerful helpful staff, clean comfortable room, limited but delicious evening menu, served out on terrace at our request, varied and plentiful breakfast. "

"Simply, an experience. Morning cappuccinos and croissants delectable, evening cocktails in the galleria, and well appointed rooms (though initially surprising, guess which wing we were in)."

"Beautiful hotel, friendly staff with a fabulous Rooftop Bar with amazing views! Highly recommend and would stay there again! "

"Nice and centre of the city. Staffs are very helpful"

"Loved this place. The room was amazing and the amenities around are great. We rented bikes and just explored Florence on bikes which was the best thing ever. "

"Great location right on the tram line. "

"Place was amazing, the staff was very attentive. Would definitely recommend and come back. "

"We could not have had a better stay in Florence. The entire staff deserve raises. They were the most helpful and kindest people in all of our locations in Italy. We will be back! That breakfast was AMAZING--fresh juices and lots of gluten free options. "

"I had a truly perfect stay, made even more special by the incredible team at the hotel. A heartfelt thank you to Andra, Daniel, and Francesco — your warmth, professionalism, and attention to detail made me feel genuinely cared for every step of the way. You went above and beyond to create such a welcoming and memorable experience. The hotel itself is beautiful, but it’s people like you who make it truly exceptional. Thank you again I’ll definitely be back!"