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Reviews of Obama-onsen Hamakan Hotel

3 out of 5
Obama-onsen Hamakan Hotel
1681 Obamacho Kitahonmachi, Unzen, Nagasaki

Reviews

8.0

Very good

Rating 10 - Excellent. 78 out of 262 reviews" "
Rating 8 - Good. 126 out of 262 reviews" "
Rating 6 - Okay. 42 out of 262 reviews" "
Rating 4 - Poor. 10 out of 262 reviews" "
Rating 2 - Terrible. 6 out of 262 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrzej

Liked: Cleanliness, staff & service, amenities
We liked the room size and cleaness and beautiful view. The staff was very polite and nice. The main problem was busy road under that make the room loud even in the night. Hard to sleep.
Stayed 1 night in Mar 2024

8/10 Good

chun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy parking and onsen , this is my second visit !
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Fall escape
Great location, right across from the ocean. Still some tourists in October, but overall nice and quiet.
Stayed 2 nights in Oct 2023

10/10 Excellent

Chris, Iwakuni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for the price. A bit older but very clean and comfortable. Super friendly staff and a great location. Only minutes from the public footpath and a nice big on-site onsen. Breakfast was only available for pick up and eat in the rooms but the bento was super. Will stay again on our next visit!
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience!
The room was large and tidy with a really economical price. Free drinks and hot spring eggs were provided to all the customers. The staffs were polite, helpful and kind for our requests and enquiries. The hot spring was amazing and effective to relax muscles after a day long walking. Different flavoured popsicles were gifted free of charge after taking the hot spring. I will definitely stay this hotel again for trips to Obama & Unzen and recommend it to all visitors as well.
Stayed 1 night in Jan 2020
Response from OYO Customer Excellence Team on 10 Jan,2020
Thank you for choosing to stay with us for your trip. We are glad to hear that your stay with us has been a good one. We strive to make our future guests' stay a memorable and enjoyable one. We certainly look forward to delighting you once again during your next stay with us!

6/10 Okay

Dieter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run-down but good value for money
Run-down hotel, but nice and spacious room. Breakfast not too good, even Joyful is IMHO better! Overall good value for money.
View from room balcony
Stayed 2 nights in Jan 2020
Response from OYO Customer Excellence Team on 10 Jan,2020
Thank you for choosing to stay with us for your trip. In order to meet up to all our future guests' expectations, and to make all of our guests feel at home, all of our staff will strive to improve our services and facilities. We will put in our heart and effort to welcome you for your next visit, and we hope to serve you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from OYO Customer Excellence Team on 12 Jan,2020
この度は当施設をご利用頂き誠にありがとうございます。今後もお客様のご期待に沿うことができるよう、またよりお客様に寄り添った御もてなしができますよう、スタッフ一同サービス・設備の向上に励んでまいります。次回も気持ちよくご滞在いただけるよう、 心を込めてお出迎えいたしますゆえ、またのご利用をご検討頂けますと幸いでございます。

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent value for money. Had all facilities including breakfast and hot baths. Spacious room with fantastic view over the sea and far peninsular.
Stayed 3 nights in Oct 2019
Response from OYO Customer Excellence Team on 18 Nov,2019
Thank you for choosing to stay with us for your trip. We are glad to hear that your stay with us has been a good one. We strive to make our future guests' stay a memorable and enjoyable one. We certainly look forward to delighting you once again during your next stay with us!

8/10 Good

Saori

Liked: Staff & service, room comfort
I booked just the day I stayed because it was cheep but the location and services of the hotel were great and balcony at the top of hotel and ho spring were also great enough.
Stayed 1 night in Oct 2019
Response from OYO Customer Excellence Team on 18 Nov,2019
Thank you for choosing to stay with us for your trip. In order to meet up to all our future guests expectations, and to make all of our guests feel at home, all of our staff will strive to improve our services and facilities. We will put in our heart and effort to welcome you for your next visit, and we hope to serve you again in the future.

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very spacious room with a wonderful location.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The onsen was really worn & could use some upkeep.
Stayed 1 night in Feb 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Hamakan Hotel
Location was good. Rooms were facing the sea. Service was good. Breakfast was good. Parking was easy, car park being in front of the hotel. Lots of eateries around the hotel.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value--get an ocean view.
Great value---clean, comfortable, large room with a balcony overlooking the sea and sunset. Good bathtub. A really nice place for the money.
Stayed 1 night in Mar 2018

8/10 Good

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel
Staff were friendly. Particularly enjoyed the hotel's onsen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in everything!
Love this hotel so much!!!First, it is located just 3 minutes walk to the foot spa. Besides, the hotel provides a lot of free facilities such as massage chair, segway, wheelchair, bicycle etc. Complementary onsen egg and welcome drink. Somemore got free ice-cream after onsen.

8/10 Good

Chiew Kok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Atsushi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設はかなり古く、清潔さやサービスも良いとは言えないが、見方を変えればレトロな雰囲気と構い過ぎない気楽さが評価される可能性もある。 周辺は昭和の温泉街といった雰囲気で、風情があって良い。
Stayed 2 nights in Apr 2024

2/10 Terrible

Keiko

Disliked: Staff & service, property conditions & facilities
朝食は予約しないといけない事を告げられず、近くのコンビニですませました。大浴場のシャワーは水しか出ず、冷水で洗髪しました。
Stayed 1 night in Apr 2024

10/10 Excellent

miho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有難うございました。快適に過ごすことが出来、満喫した旅行となりました。
Stayed 3 nights in Mar 2024
Response from 浜館ホテル　フロント on 12 Apr,2024
この度はご宿泊くださいまして誠にありがとうございました。ご退治中は快適に過ごしていただけたようで大変嬉しく思います。湯量が豊富な小浜温泉にぜひまたお越しくださいませ、お待ちいたしております。ご投稿、誠にありがとうございました。

10/10 Excellent

Lam Yuk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
panaromic seaview, have welcome drink and hot spring .
Stayed 2 nights in Mar 2024

8/10 Good

Mayumi

Stayed 1 night in Feb 2024

6/10 Okay

TOSHIHIDE

Travelled with family
部屋から見える橘湾が良かったです。 周辺に夕食を食べられるお店などがないのは残念でした。
Stayed 1 night in Feb 2024

8/10 Good

shoichi

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Ming Yin

Stayed 1 night in Jan 2024

8/10 Good

RYOTA

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Sakurako

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
お湯が出ない（水シャワーつめたかったです）朝食付きと書いていたのになし。ホテルのかたの対応も悪いです。
Stayed 1 night in Nov 2023

10/10 Excellent

TAKENOBU

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

MAKIKO

Stayed 1 night in Nov 2023

10/10 Excellent

Eugene

Stayed 3 nights in Nov 2023

6/10 Okay

Sumio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

RYUJI

施設の古さは感じますが、安い宿泊料金で温泉にも入れて満足しています。
Stayed 1 night in Oct 2023

8/10 Good

Ryuji

Stayed 1 night in Oct 2023

8/10 Good

Tomoko

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チョコアイス
バスでの旅だったのでバスターミナルに近く街の中心部にあるのでロケーションが良かったです。温泉も広くてよかったです。どうしようもないのかもですが、サービスのお風呂上がりのチョコアイスをお風呂の中で食べているアジア系の外国人がいました。常識では考えられないことをする人の対応をするのがインバウンド相手のビジネスですね。。。冷蔵庫を脱衣所以外に置くか、張り紙貼るしかないのかと思うと悲しいですね。リラックスしにきてるので注意する気遣いまでしたくないので。
Stayed 1 night in Oct 2023

10/10 Excellent

Toshikazu

Stayed 1 night in Oct 2023

8/10 Good

hyeongoog

Liked: Staff & service, room comfort
뷰맛집
크기만족. 창문밖풍경 최고. 오래된 건물. 주차무료. 카페트 청소불량
Stayed 1 night in Sep 2023

4/10 Poor

tamio

Disliked: Cleanliness, amenities, property conditions & facilities
洗面台にタオルの様なものが置き忘れてあった。浴室内が私には熱すぎて気分が悪くなった
Stayed 1 night in Sep 2023

6/10 Okay

Ichiro

Travelled with partner
施設は古かったが周辺の環境が思ったよりにぎやかだったのが良かった。
Stayed 1 night in Aug 2023

10/10 Excellent

TAKAMI

Liked: Cleanliness, staff & service, property conditions & facilities
2度目の利用でしたが立地もよく移動しやすく温泉でゆっくり過ごせました。 スタッフの方も笑顔で丁寧な対応で部屋も綺麗に掃除が行き届いてて過ごしやすかったです。また、利用したいです。
Stayed 1 night in Jul 2023

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Mie

Stayed 1 night in May 2023

6/10 Okay

Katsuhiko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
施設が古いが、スタッフの応対は親切
Stayed 1 night in May 2023

4/10 Poor

TAKASHI

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Masahiro

Stayed 1 night in Apr 2023

10/10 Excellent

MASAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

hiromichi

Stayed 1 night in Mar 2023

6/10 Okay

kimiyo

Business traveller, Travelled with partner
Liked: Property conditions & facilities
温泉良かったです
Stayed 1 night in Mar 2023